Warranty

Residential Sheet Vinyl Warranty Details

7. Support furniture with wide, weight-bearing, smooth non-staining plastic oor protectors or non-staining felt

pads. The protectors/pads should be at least one inch in diameter and rest at on the oor. The heavier the

item, the wider the oor protector should be. Felt pads should be inspected periodically and maintained with

respect to the amount of foot trafc to remove imbedded material to avoid abrasion. Make sure any metal

protectors are rust proof. Replace narrow dome furniture rests with the appropriate width, weight-bearing

ooring protectors.

• Chair mats designed for hard surface oors are required under all chairs and stools with casters.

8. Perform proper cleaning and maintenance regularly and as needed. See Residential Care and Maintenance

guidelines (p.20) for details.

What is NOT Covered by this Warranty

1. Product sold by the manufacturer as other than “rst quality.”

2. Loose lay installation of more than 25 square yards and no more than one seam.

3. Improper Installation: Material installed not in accordance with Residential Installation Guide*, including any

and all problems caused by the use of non-recommended adhesive or seam bonds/sealer, underlayment and/

or preparation of the substrate are not warranted. Installation errors are not manufacturing related conditions.

Mohawk does not warrant installer workmanship.

4. Mohawk will not pay for labor costs to repair or replace material with visible conditions that were apparent

before installation.

5. Improper maintenance, which results in loss of gloss or buildup of a dulling lm.

6. Damage resulting from neglect or misuse of strong detergents, chemicals, corrosives; including but not limited

to stains from paints, dyes, mats, fertilizers or other similar materials.

7. Damage caused by moving appliances or heavy furniture without protecting the oor. (Always protect oor by

using plywood or hard board runways when moving heavy objects and also when using an appliance dolly,

heavy objects equipped with wheels or rollers, including two and four wheel carts etc.)

8. Damage resulting from accidents, casualty events, abuse or improper usage (including pet related damage,

including chewing, digging, clawing, etc.). Accidents, abuse and improper usage are dened as, but are not

limited to damage caused by: casters* on furniture, rotating beater bars on vacuum cleaners, burns, cuts,

impact from heavy and sharp objects, narrow or spike heels, cleats, etc., as well as, damage resulting from

unprotected furniture legs.

9. Damage caused by rolling loads or wheel chairs (motorized and non-motorized).

10. Damage caused by appliance or plumbing leaks.

11. Fading, discoloration, or other damage due to excessive temperatures or sunlight. Radiant heat must not

exceed 85° F (29°C) and be approved by the manufacturer for the use of their product with resilient vinyl

ooring applications.

12. Problems or damage due to excessive moisture or hydrostatic pressure from the sub-oor including pH levels

outside the Mohawk Residential Installation Guidelines.**

13. Discoloration caused by use of latex or rubber-backed oor mats. Note that some synthetic backed carpets

contain latex in the manufacturing process that may discolor your vinyl. Always use mats marked as “non-

staining.”

This document is reviewed on an ongoing basis.

06/01/18