Lowes® General Residential Limited Warranty - Sheet Vinyl Leading the Way
Warranty Chart_________________________________________ 3 IVC US Residential Sheet Vinyl Limited Warranty Warranties Defined_ ____________________________________ 4 • Manufacturing Defects • Contract & Expansions Resistant • Curl-Crack -Rip-Tear-Gouge • Moisture Resistant • Mold & Mildew Resistant • Scuff Resistant • Household Stain Resistant • Yellowing Stain Resistant • Wear Resistant General Residential Limited Warranty Conditions & Owner Obligations______________________________________ 5 IVC Warr
IVC US Residential Collections IVC US Residential Warranty Chart Warranty Axis Illusions Imperial Racer Inspire Noble Majestic Planet Winner Construct Manufacturing Defects Warranty Contract & Expansion Resistant Warranty Curl-CrackRip-TearGouge Resistant Warranty Moisture Resistant Warranty Mold & Mildew Resistant Warranty Scuff Resistant Warranty Household Stain Resistant Warranty Yellowing Stain Resistant Warranty Wear Resistance Warranty Leading the Way This document is reviewed on an ongo
IVC US Details & Definitions of Residential Warranties Warranties as defined below ensure that your IVC US floor will perform properly for the stated warranty period when installed in accordance with IVC US Residential Installation Guide over approved substrates and underlayments and using the recommended adhesives and bond/seam sealers with proper care and maintenance. Manufacturing Defects Warranty ensures that your floor will be free of manufacturing defects.
IVC US General Residential Limited Warranty Conditions & Owner Obligations 5 These warranties only extend to the original end user and are not transferable. In order to maintain and protect your coverage under the terms of these warranties, it is the Home Owner’s obligation to adhere to the following: 1. Know which warranties apply to your particular vinyl flooring. 2.
What is NOT Covered by this Warranty 1. Product sold by the manufacturer as other than “first quality.” 2. Loose lay installation of more than 25 square yards and no more than one seam. 3. Improper Installation: Material installed not in accordance with IVC US Residential Guide, including any and all problems caused by the use of non-recommended adhesive or seam bonds/sealer, underlayment and/or preparation of the substrate are not warranted. Installation errors are not manufacturing related conditions.
Warranty Remedy If your IVC US floor fails to perform as stated in the applicable IVC US General Residential Limited Warranty, IVC US will determine whether it will assist in the repair of the defective area or supply new IVC US material of the same color, design or grade if available. If unavailable or discontinued, IVC US reserves the right to select and supply similar IVC US material.
For details on how to file a claim, please refer to our “How to File a Claim” section (p.25). * The installation manual is reviewed on a regular basis, and floors must be installed according to the recommendations that are current and available at the time of installation. ** IVC US recommends non-asphalt sealers to help avoid walk off staining. *** IVC US does not recommend the use of casters on any flooring without appropriate chair pads.
IVC US Residential Installation Guide - Sheet Vinyl Flooring IVC US Residential Installation Guide – Sheet Vinyl Flooring There are three methods of installation suitable for IVC US residential vinyl flooring: 1. Releasable Full Spread Installation Method using Pressure Sensitive Adhesive (Recommended) 2. Loose-Lay Installation (in areas 25 square yards or less and no more than 1 seam) 3.
IVC US Residential Installation Guide – Sheet Vinyl Flooring Acceptable Underlayments • Wood underlayment Wood underlayment panels must be underlayment grade as specified and warranted by the manufacturer. Always fasten underlayment panels in accordance with the manufacturer’s recommendations. Any failure of the underlayment or IVC US flooring as a result of the underlayment is NOT the responsibility of IVC US.
IVC US Residential Installation Guide – Sheet Vinyl Flooring Inspection of flooring material prior to installation is required. Any defects should be immediately reported to the retail store from which the flooring was purchased before installation. IVC US will not be responsible for labor costs to repair or replace material with defects that were apparent before or noticed at the end of an installation.
IVC US Residential Installation Guide – Sheet Vinyl Flooring Step 9 Starting in the center of the floor, remove air from under material using a push broom (broom method). Do not use any type of flooring roller, i.e. 75 or 100 pound. Do not twist material when placing it onto the adhesive. Step 10 Repeat steps 6-8 for the remaining portion of the flooring material. Step 11 Use quarter round or base board to cover the exposed expansion gap.
• Do not use a trowel for application of pressure sensitive adhesive. • Never use tape around the perimeter of the room. IVC US Residential Installation Guide – Sheet Vinyl Flooring • Never apply IVC Residential Flooring to wet adhesive. This could cause permanent bond or wrinkling. • For metal door jambs that cannot be undercut, leave a 1/8” expansion gap and caulk with 100% silicone caulking.
Loose-Lay Installation Instructions: IVC US Residential Installation Guide – Sheet Vinyl Flooring 1. Prepare substrate in order for the surface to be clean, smooth, flat and dry. Under cut all door jambs to maintain a 1/8” relief gap. (If metal jamb, must leave 1/8” expansion gap and caulk before completing job) 2. Align the pattern with the most dominant wall to achieve the best appearance in the room. Using a sharp utility knife, trim away excess material along the walls, at cabinets, etc.
IVC US Residential Installation Guide – Sheet Vinyl Flooring Additional Instructions/Notes: • Always inspect the flooring thoroughly before installation. • DO NOT slide heavy appliances or furniture over or across the flooring. Always lift objects and place them on a hard board between the flooring and object and gently reposition them. • In-floor heat/AC registers may rest on the vinyl floor, but leave space under registers that are attached to the floor or wall.
• Straight edge • 100 lb. roller IVC US Residential Installation Guide – Sheet Vinyl Flooring • Plastic putty knife, 2 clean cloths and appropriate cleaner Acceptable Underlayments: • Wood underlayment Wood underlayment must be American Plywood Association (APA) rated underlayment grade as specified and warranted by the manufacturer. All wood subfloors require a double layer construction. Porous wood underlayments must be primed.
Unacceptable Surfaces: • Inter-flex and any perimeter bonded products • Carpet • Resilient tile installed below grade • Cushion-back vinyl IVC US Residential Installation Guide – Sheet Vinyl Flooring • Any floating floor system • Cork IVC US will not warrant or accept responsibility of any kind for flooring failures related to the use of unacceptable substrates and surfaces. Floor Preparation: Floor must be clean, smooth, flat and dry.
IVC US Residential Installation Guide – Sheet Vinyl Flooring Permanent Full Spread Installation Steps: Step 1 Align the pattern with the most dominant wall, and using a sharp utility knife trim away excess material along the walls, cabinet and other permanent objects, leaving approximately 2” of material to be trimmed off later. Step 2 Make relief cuts at corners to allow the material to lay flat before the final cuts are made.
IVC US Residential Installation Guide – Sheet Vinyl Flooring Additional Instructions/Notes: • Always inspect the flooring thoroughly before installation. • DO NOT slide heavy appliances or furniture over or across the flooring. Always lift objects and place them on a hard board between the flooring and object and gently reposition them. • Use caulk next to bathtubs, showers, sliding doors, patio doors, around metal door jambs or similar areas.
IVC US Residential Care & Maintenance Guide IVC US Residential Care and Maintenance Guide Your IVC US luxury fiberglass vinyl flooring will provide years of carefree use. You will find that it is not only beautiful, but durable. It is also much easier to maintain than most other flooring products, thanks to its tough protective finish and moisture resistance. It only takes a few simple care and maintenance steps to keep your IVC floor looking beautiful for years to come.
How to Treat Stains, Spills & Scuffs Follow the remedies in order. Unless instructed otherwise, use a clean, white cloth or towel with products recommended for vinyl flooring. Always rinse the affected area with clean water after treatment.
How to File a Claim If you find a defect or other matter covered by any of the limited warranties described previously, promptly notify the retailer who sold you the floor covering material. The retailer will review and if necessary file a claim with IVC US and help you answer any questions you may have. After a warranty claim is properly filed, IVC’s service coordinator will designate a representative to evaluate the warranty claim.
