Owner’s Manual SOFTWARE VERSION 7.
SPECIAL NOTICE CONVERSATION RECORDING In certain states it is illegal to intercept and/or record telephone calls. In certain states and under certain circumstances it is illegal to intercept for the purposes of listening in and/or recording telephone calls. Because such activity is not illegal in all jurisdictions and may be permitted in training and/or monitoring of personnel, this telephone system can be programmed to permit interception and/or recording with or without warning to those on the line.
Contents SECTION 1 – ADIX-VS GENERAL DESCRIPTION.......................1 FCC Registration and Requirements .....................................3 ADIX-VS System Components Overview...............................8 Components ............................................................................... 8 ADIX-VS Hardware Capacities ................................................ 10 Key Telephone Lamp Indications ............................................. 11 Station Port Requirements ....................
VS-PWSU Power Supply Description ....................................... 23 VS-MAIN Motherboard Interface Card .................................... 23 VS-CPUMEM Common Control Card...................................... 23 System Port Interface Cards ................................................25 VS-4PSUB Digital Station Interface Card ................................ 25 VS-VML Omega-Voice VMI Card........................................... 25 VS-2CITK Caller ID Trunk Interface Card .....................
Monitor Improvements............................................................. 38 Music On Hold......................................................................... 38 Optimized Routing ................................................................... 39 Paging...................................................................................... 39 Personal Ringing Tones............................................................ 39 Power Failure Memory Backup.......................................
Automatic Repeat Dialing ........................................................ 58 Background Music ................................................................... 59 Barge-In................................................................................... 59 Built-In Speakerphone.............................................................. 60 Busy Bypass/Autodial Unit ....................................................... 60 Busy Bypass Tone Calling................................................
Headset Control Key................................................................. 80 Headset Connection.................................................................. 82 Hot Line................................................................................... 82 Howler Tone ............................................................................ 83 Last Number Redial.................................................................. 83 Master Hunt Groups ..........................................
SECTION 4 - ATTENDANT POSITION FEATURES .................111 Attendant Position - Basic Features ..................................113 Receiving an Incoming Call ....................................................113 Transferring a Call to Another Extension ................................113 Transferring a Second Call to an Extension.............................113 Receiving an Intercom Call .....................................................114 Putting a Call on Hold....................................
Single-Line Telephones - Advanced Features ..................132 Account Code..........................................................................132 Busy Intercom Callback...........................................................132 Busy Number Callback............................................................133 Busy Outside Line Queuing.....................................................134 Call Forwarding ......................................................................135 Call Park/Swap .
Main User Menu .....................................................................155 Message Folder Menu .............................................................155 Make a Message for Another User...........................................155 User Options Menu - Mailbox Setup ..................................156 Mailbox Name.........................................................................156 Mailbox Greeting Management ...............................................157 Mailbox Pass Code ...
Section 1 – ADIX-VS General Description
FCC Registration and Requirements INSTRUCTIONS TO USER CONGRATULATIONS ....... You selected a telephone system manufactured by Iwatsu Electric Co., Ltd. that was designed to provide a multitude of features with the reliability for which Iwatsu products are famous. The Omega-Phone ADIX-VS Telephone System is registered and approved by the Federal Communications Commission (FCC) for direct connection to your local telephone service.
number. Different code numbers are utilized for the various types of services provided by the Telephone Company that the systems use. When requesting new telephone service, the Telephone Company must be informed of the code number for each type of service. The ADIX-VS system can be configured as either a Key Telephone System - Fully Protected, or a Multi-Function (Hybrid) System - Fully Protected.
(4) Hearing-Aid Compatibility The Omega-Phone ADIX-VS telephone system, utilizing telephone station equipment manufactured by Iwatsu, meets all FCC requirements for Hearing-Aid compatibility. (5) Instruction Regarding the Repair and Refurbishment of Registered Equipment Only the manufacturer or its authorized agents are permitted under the FCC rules to make other than routine repairs to registered telephone equipment.
(8) Toll Restriction and Optimized Routing Features The Omega-Phone ADIX-VS system provides both Toll Restriction and Optimized Routing features that may be programmed in your system. The software or programming contained in the ADIX-VS system may be required to be upgraded to allow user access to the network in order to recognize newly established network area codes and exchange codes as they are placed in service.
In accordance with U.S. Copyright Law, a license may be required from the American Society of Composers, Authors and Publisher, or other similar organization, if radio or TV broadcasts are transmitted through the musicon-hold feature of the telecommunication system. Iwatsu America, Inc., hereby disclaims any liability arising out of the failure to obtain such a license. (13) Use of Call Recorder and VM Record In certain states it is illegal to intercept and/or record telephone calls.
ADIX-VS System Components Overview Components VS-KSU Control Module 8 Card Slots Dimensions (HxWxD): 13.8"x16.5"x5.9" Weight: Approximately 14.5 lbs. fully loaded VS-PWSU Power Supply Dimensions (HxWxD): 2.5"x4.7"x8.3" Weight: 4 lbs.
Ringing Generator Frequency: 20 Hz Amplitude: 90 VAC Maximum Simultaneous Ringing (SLT): 2 Battery Backup The ADIX-VS (VS-PWSU) power supply includes a battery interface. Backup time is dependent upon battery array, system size and system usage.
Account Codes: 12 digits Forced Verified Account Codes: Park Orbits Attendant/System: 10 Station: 1 Call Forwarding: No Answer: no limit Station Numbering Plan:flexible Station Text Messages: 10 System Text80Messages: 90 Text Message Groups: 10 Maximum Stations per Text Message Group: 16 Station Flexible Key Patterns:13 Caller ID/ANI/DNIS Tables:100 Caller ID Storage: 50 calls ADIX-VS Hardware Capacities SYSTEM1 Power Supply Card Slots Number of Ports2 Trunk Ports3 Station Ports Digital Station Ports Voic
Key Telephone Lamp Indications Status Lamp Indication I-Use (Green)....................................... Modulation Steady (On) CO Incoming/Call Forward.................. 0.1 sec. on, 0.9 sec. off I-Hold (Green) ..................................... 0.5 sec. on, 0.5 sec. modulated on System Hold/Non-Privacy .................... 0.1 sec. off, 0.3 sec. modulated on Recall, ICM Incoming, MSG ............... 0.7 sec. off, 0.3 sec. modulated on DND.................................................... 0.5 sec.
ADIX-VS Digital Telephones There are seven types of Digital Key Telephones designed to work with ADIX-VS. Each of these telephones is described in this section.
IX-12KTS-3 Digital Key Display Telephone The IX-12KTD-3 Digital Key Display Telephone offers all the functionality of the IX-12KTS-3 with the addition of a 2-line, 16 characters per line liquid crystal display. This display is very helpful for using advanced features and for providing status information. The IX-12KTD-3 Digital Key Telephone has an incoming call/message waiting indicator lamp that flashes red for incoming calls and green for a programmable feature such as message waiting.
IX-12KTD-2 Digital Multiline Telephones The IX-12KTD-2 Digital Multiline Display Telephone offers all the functionality of the IX-12KTS-2 with the addition of a 2-line, 16 characters per line liquid crystal display and an incoming call indicator lamp. This display is very helpful for using advanced features and for providing status information. The oversized indicator lamp flashes red for incoming calls and green for a programmable feature such as message waiting.
IX-MKT Digital Key Telephone The IX-MKT Digital Key telephone is equipped with 4 Fixed Feature Keys with a red LED and 8 Programmable Multipurpose Keys with a red/green LED, and an incoming call indicator lamp that flashes red for incoming calls and green for a programmable feature such as message waiting. The IX-MKT may be upgraded with an optional internal speakerphone unit.
DCKT970 Digital Wireless Key Telephone The DCKT970 Digital Wireless Key Telephone has four feature keys (Transfer, Hold, Feature, Channel and Redial) and four function (F1-F4) keys. It may be connected directly to a digital station port, or it may share a port with a digital telephone. All of the keys on this telephone are programmable with the exception of the Talk, Channel and Redial keys which are fixed. The transmission frequency of the DCKT970 is between 902 and 928 Mhz.
IX-DCKT900 Digital Wireless Key Telephone (Discontinued) The IX-DCKT900 Digital Wireless Key Telephone has four feature keys (Transfer, Hold, Feature, and Memo) and four function (F1-F4) keys. It may be connected directly to a digital station port, or it may share a port with a digital telephone. All of the keys on this telephone are programmable with the exception of the MEMO key which is fixed. The transmission frequency of the IX-DCKT900 is between 902 and 928 MHz.
ADIX-VS Digital Telephone Key Functions ADIX Digital Telephone Key Layout Multipurpose Keys - Can be programmed for a specific function, such as outside lines, individual extensions, or one-touch feature operation. Button Lamps - Light up or flash when someone is using a line or a feature corresponding to that button. Green Lamp - Means that you are using that line. Red Lamp - Means that someone else is using that line.
TRAN (Transfer) - Allows you to transfer a call from your telephone to another extension. FEAT (Feature) - The feature button is used to help operate certain special and advanced features available through ADIX-VS. HOLD/DND (Hold/Do Not Disturb) - This button is used to put a call on Hold, to set the Do Not Disturb function to prevent any calls from getting through or ringing at your extension or to transfer the call to the number set in your Fixed Call Forward Destination.
Optional Station Equipment The following components provide the ADIX-VS station terminals with additional features. IX-COMLINK-2 IX-COMLINK-2 is a TAPI-compliant Computer Telephony Interface adapter that bridges the gap between your PC and ADIX-VS digital desktop telephone. IX-COMLINK-2 combines desktop application software such as Iwatsu’s Contact Point application and a digital telephone system to fully harness the power of your PC through your ADIX-VS telephone system.
IX-12ELK Key Telephone Expansion Module The IX-12ELK Key Telephone Expansion Module adds 12 multi-purpose keys with red and green LEDs to IX-12KTD-2 and IX-12KTS-2 Digital Multiline Telephones. IX-SNHD Station Noise Canceling Handset Hearing aid compatible Station Noise Canceling Handset. Provides comfortable conversation in noisy areas for the ADIX-VS telephones. IX-SHHD Station Amplified Handset Station Amplified Handset. Provides acoustic receiving voice amplification for hearing impaired people.
IX-STPD Station Pedestal Station Pedestal/Wall Mount. Used to wall mount or to provide additional angle to the ADIX-VS Digital Multi-line Telephones. IX-VTPD IX-MKT / Versa-Phone Pedestal IX-MKT/Versa-Phone Pedestal/Wall Mount. Used to wall mount or to provide additional angle to the ADIX-VS Versa-Phones. IX-ADPD Autodial Pedestal Autodial Pedestal/Wall Mount. Used to wall mount or to provide additional angle to the Autodial Unit.
Component Description VS-PWSU Power Supply Description The VS-PWSU power supply provides the required power for the ADIXVS. One VS-PWSU is required in each ADIX-VS. Battery Back-Up The VS-PWSU power supply may be equipped with optional connecting cable for connection with a backup battery array. Backup time is dependent upon battery array, system size and usage.
Highway Controller. The VS-CPUMEM has one two-way highway consisting of thirty-two PCM time division multiplexed data channels. This two-way highway channel provides voice and data communication through the system ports. A 16 MHz microprocessor controls the PCM highways with the aid of a slave processor that directly communicates with the CPU. ADIX-VS Operating System.
System Port Interface Cards ADIX-VS supports 6 digital stations and 2 single-line/analog stations in standard configuration. System Port Interface Cards may be installed to add digital stations, lines, voice mail, and miscellaneous function capability. Five System Port Interface Cards are available. VS-4PSUB Digital Station Interface Card A VS-4PSUB card provides four station terminal ports for digital key telephones that are connected through star wiring.
VS-ICOTB ISDN BRI Line Interface Card The VS-ICOTB card interfaces the ADIX-VS to one ISDN BRI (Basic Rate Interface) line. Each ISND BRI line contains two B (Bearer) channels for voice and data transmission and one D channel for signaling. Interface: 3 channels/card (1 PRI line with 2 B channels + 1 D channel) Features: ISDN Basic Rate Interface VS-MISC Miscellaneous Function Card The VS-MISC Miscellaneous Function Card converts the system ports for input/output functions.
IX-IPSEGWAY Serial to Ethernet Gateway The IX-IP SEGWAY Serial-to-Ethernet Gateway is an external device that connects the ADIX-VS telephone system and VS-VML Voice Mail Card to a local area network (LAN) Ethernet connection for programming access.
ADIX-VS General Description - 28
Section 2 ADIX-VS System Features
ADIX-VS System Features This section explains some of the major system features in your ADIX-VS system. All Ring Hunt Group All Ring Hunt Group ring all the stations in the group simultaneously instead of call hopping from one hunt group to another after a predetermined time. This allows calls to a hunt group to be answered expeditiously. Alphanumeric Speed Dial By Name The Alphanumeric Speed Dial By Name feature allows users to access the speed dial list alphabetically.
Background Music If your ADIX-VS system is connected to an external music source through the VS-MISC card, the music played may be heard through the speaker in any Iwatsu telephone connected to the system. This same music source may be played through an external paging system. Caller ID Alphanumeric ID Caller ID numbers may be assigned a 16-character alphanumeric ID to identify the calling party, calling party’s telephone number, type of call, or purpose of call.
All Call Storage. When All Call is selected as the storage mode for this feature, the system will capture and store information about the caller received with the 50 most recent calls on caller ID (VS-2CITK) or ANI (VS-ICOTB) lines. Call Forwarding Fixed Call Forwarding Allows your ADIX-VS installer to predefine call forwarding patterns for extensions. Fixed Call Forwarding does not activate the lamp on the Call Forward key and calls will always forward in the programmed sequence.
Delayed Ringing Allows outside lines ringing at a telephone to ring at another telephone or group of telephones after a predetermined period of time. DNIS Alphanumeric ID DNIS (Dialed Number Identification Service) numbers may be assigned a 16-character alphanumeric ID to identify the number the calling party dialed to reach the ADIX-VS. (Note: the Telephone Company often transmits DNIS calls with both a number and a alphanumeric ID.
Direct Inward Line - Hunt Group Outside lines can be programmed to ring at the stations assigned to a Hunt Group. The line will ring at the first available station in the hunting sequence. The same trunk can be assigned to ring at different hunt groups for day and night modes. If a station is busy or does not answer within the pre-set time, the call will ring at the next station in the hunting sequence.
Flexible Station Numbering ADIX-VS features a flexible numbering plan. At default, each station is assigned a three-digit extension number. Through system programming, system numbering may be changed to two, three, or four digits in length. Group Monitoring Key telephones and attendant stations can now be set to enable or disable group monitoring from the speaker. This feature allows a user not utilizing the group monitoring feature a smooth transition from handset to speakerphone.
ISDN Calling/Called Party Number Coding Iwatsu added a programmable option to code the setup messages for Calling Party Number and Called Party Number Information Elements. Recent changes in some areas now require customer provided equipment (CPE) to send information in setup messages. However, other areas cannot accept the new information. The new programming element accommodates both situations.
Master Hunt Group ADIX-VS will support 10 master hunt groups. Each master hunt group can contain up to 16 extensions. A hunt group is a group of telephones that is assigned a common access code. When this code is dialed, ADIX-VS will search for an idle telephone in that group. There are two ways that calls may search for an idle extension, Terminal and Distributed Hunting. In Terminal Hunting the incoming calls always start hunting from the first telephone in the group.
Optimized Routing Optimized Routing is frequently referred to as either Least Cost Routing (LCR) or Automatic Route Selection (ARS). This feature allows ADIX-VS to automatically select the most inexpensive way to make an outgoing call. The system identifies the dialed number, then selects the most cost-effective outside line group. If a line in the first choice outside line group is not available the system may be programmed to select an alternate outside line group.
Power Failure Memory Backup In the event of a power failure, the system programming will be maintained for a period of two weeks by a rechargeable Ni-Cad battery. Power Failure Backup System Your ADIX-VS system may be equipped with gel cell batteries to maintain normal system operation in the event of a power failure. Quick Forward using the Hold/Quick Forward Key See Putting a Call On Hold on page 50. Remote Programming/Diagnostics The ADIX-VS database may be accessed and edited from a Windows PC.
SMDR Station Message Detail Recording (SMDR) allows you to connect an RS232C compatible serial printer to ADIX-VS. This printer will show all incoming and outgoing call activity.
Text Messaging The text messaging feature allows station users to send a 16-character text message to another system extension. There are two types of text messages, system text messages and personal text messages. A text message may be sent as either a busy bypass/no answer text message or as a stored text message. Busy bypass/no answer text messages appear on the recipient’s LCD immediately. Stored text messages do not appear on the display, but instead, light the recipient’s [TXT MSG] key.
Uniform Call Distribution (UCD) Allows telephone lines to be directed to a group of telephones. Calls to the UCD group may search for an idle extension in either a Terminal or Distributed Hunting pattern. In Terminal Hunting the incoming calls always start hunting from the first telephone in the group. In Distributed Hunting, the incoming calls start hunting from the telephone following the last called telephone.
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Section 3 Digital Telephone User’s Guide
Digital Telephones – Basic Feature Operation This section describes basic feature operation from ADIX-VS Digital Telephones. Making an Outgoing Call Operation Lift the receiver Press the button for an outside line and the outside line button will flash green Wait for the dial tone Dial the telephone number If you make a dialing mistake, Press the Flash button FLASH and start over.
Making an Intercom Call Operation Or Lift the receiver Wait for the dial tone Dial the desired extension number Press the button representing the desired extension if assigned as a Multipurpose button Make an announcement after the tone or wait for an answer to the ring The lamp on the intercom button ICM will flash red. If the extension you called is busy, you will hear a repeated intercom busy tone.
Operation Lift the receiver and remain off hook on intercom for a specific time period programmed in the system. Or Lift the receiver to make an intercom call. Begin dialing. Between digits stop dialing for more than 10 seconds. Note: If a user dials a valid trunk access or optimized routing access code, this feature will not activate. Or Dial the E-Response Group access number when you hear the Intercom Dial Tone.
Putting a Call On Hold HOLD/QUICK FORWARD key is used as an option to the Hold/DND key. This key provides the same feature as the Hold/DND key except callers are sent to the Fixed Call For-ward destination (such as voicemail) instead of hearing a DND tone. Operation When speaking on an outside line: Press the Hold button HOLD/DND To use the HOLD/QUICK FORWARD key to forward a call: From an idle condition, press the HOLD/QUICK FORWARD key. This key toggles ON and OFF.
To pick up a call on Call Park at your extension: Lift the receiver Press the flashing Call Park button PARK and the lamp on an outside line button will flash green To put a call on Call Park at another extension: When speaking on an outside line: Press the Transfer button TRAN Press the Call Park button PARK Dial the extension number or press the DSS key or CCV key of the station at which you want to park the call. Hang up If the call is on Call Park too long your phone will ring.
To return to the first call: Repeat the same procedure Digital Doorphone Operation Digital Doorphones provide an economical and simple method to allow visitors to make an intercom call to gain entrance to your building.
Digital Telephones - Advanced Features Caller ID, ANI, DNIS Information Storage Allows you to store and display the telephone number for a call on a caller ID, ANI or DNIS line. The system may be programmed to save information for all calls, or abandoned calls only. Operation To view stored call information: For station: At ICM dial tone press the illuminated USAS key once to display information about the first call to your station. Press [*] to scroll forward and [#] to scroll backward in sequence.
Absence Message Display Allows you to leave an advisory message for a display phone caller if you should leave your office. Four messages are available: Return at (time) Return on (date) Meeting at (time) Call (number) This feature only works with a Multipurpose button programmed for Absence Message ABS.MSG Operation To register a message: Press the Speaker button SPKR Press the Absence Message button ABS.
Account Code Allows you to enter a one- to twelve-digit code to either identify the caller or identify the party the call was made for. These codes are printed out with the SMDR information. Account code entry may be done before the party answers, during a conversation, or after the other party hangs up.
Operation To scroll or change the information on the display during a conversation: Press the Feature button FEAT then dial Or Press the Display button DISPLAY or Display Change button DISPLAY CHANGE if assigned as a Multi-purpose button 63 Alphanumeric Speed Dial by Name The Alphanumeric Speed Dial By Name feature allows users to access the speed dial list alphabetically.
Alternate Tone/Pulse Dialing Allows you to change the dial signaling from Dial Pulse (Rotary) to DTMF (Touch Tone) after an outside call has been answered. This will allow you to use enhanced communications devices like Voice Mail and Automated Attendant.
Automatic Repeat Dialing Allows you to instruct ADIX-VS to dial an outside party until they answer. This is accomplished by having ADIX-VS periodically activate the speaker and dial the outside party's number. Should they answer, you will hear their voice through the speaker. In order to establish a conversation, you must pick up their receiver. Should you be away from your telephone when the called party answers, they will hear silence and ADIX-VS will try to call later.
Background Music An external music source such as a FM tuner may be connected to the system to provide background music either through the speaker in the phone or an external paging system. The music is automatically turned off if the phone or external paging system is in use.
Built-In Speakerphone ADIX-VS Digital Telephones are equipped with a Built-in Speakerphone. Use of the Speakerphone allows for complete hands-free operation on external calls.
Busy Bypass Tone Calling Allows you to be informed that there is a second call waiting for you to answer. This is accomplished by providing a muted tone through the speaker in the busy telephone. External and internal calls may be differentiated by frequency. This feature is a system programming option and may not be present in all systems.
Busy Intercom Callback Allows you to instruct ADIX-VS to inform you when a busy extension that you called becomes idle. When the extension becomes idle, ADIX-VS will call you back. After you answer, the desired extension will automatically be dialed. If your phone has a display, the display will inform you that the call is a Callback and identify the extension. You may leave one Callback message.
Busy Number Callback Allows you to instruct ADIX-VS to periodically call you to try calling a previously dialed outside number again. To have ADIX-VS dial the number simply pick up the receiver.
Busy Outside Line Queuing Allows you to instruct ADIX-VS that you wish to be notified when the outside lines are no longer busy. When an outside line becomes available, your phone will ring. Picking up the receiver will give you outside dial tone. If you previously dialed the outside number, that number will automatically be dialed when the receiver is picked up.
Busy Overriding Allows you to alert a busy extension user that you are waiting to speak with them. The busy extension user will hear periodic tone bursts through the speaker. If they have a display the display will identify the calling party.
Call Coverage The Multipurpose buttons on the Digital Telephones may be programmed to allow both audible and visual indication of a call ringing at another extension. Calls made to an extension that is represented as a Call Coverage button on another phone may be answered by that phone by pressing the Call Coverage button. The visual indication is immediate and the audible indication may have one of the three modes: immediate, delayed, or no ring.
Call Forwarding Use the new Flexible Call Forward feature to forward calls to an internal destination or external line using Personal Speed Dial numbers 90-99. The user can set separate call forward destinations for Intercom Incoming and Outside Line Incoming calls. With this feature, you may set all Intercom calls to forward to your cell phone and set all outside calls to forward to your voice mail. The Flexible Call Forward feature also incorporates Follow Me capabilities.
Forward Cancel 1. Lift the handset or press SPKR 2. Press FWD 3. Press 4. Enter the Call Type number you wish to cancel 1 = Cancel Forwarding of All calls (Outside Line/Intercom) 2 = Cancel Forwarding of Outside Line calls only 3 = Cancel Forwarding of Intercom calls only * Set Active/Inactive 1. Press FWD 2. Enter the Call Type you wish to forward 1 = All calls (Outside Line/Intercom) 2 = Outside Line calls only 3 = Intercom calls only Set Follow Me Destination 1.
To monitor a busy extension’s conversation: Lift the receiver Dial an extension number Wait for busy tone Press the Monitor button MONITOR Call Park/Swap Allows you to alternate between two conversations.
Direct Call Pick-Up Allows you to answer a call ringing at any extension in the office. Operation Or Lift the receiver Wait for the dial tone Press the Feature button FEAT then dial 33 Press the Direct Call Pick-Up button DIRCT P/U if assigned as a Multipurpose button Dial the ringing extension number Internal Group Call Pick-Up Allows extensions to be grouped together. This grouping eliminates the need to dial the ringing extension number in order to answer the call.
Caller ID Display Change The information displayed on the station LCD during incoming ringing, call in progress, incoming forwarded call ringing, and campedon/transferred call ringing may be changed by pressing a CID DISPLAY CHANGE key. This feature may be used only incoming calls on Caller ID/ANI or DNIS lines. Ten different display modes are available. The display mode is determined by the type of call and status of call.
Clear Call Allows you to initiate a new intercom call without having to hang up if the called extension does not answer or if there was a dialing mistake. Operation When you make an intercom call, but the called extension cannot be reached, and you wish to call another extension: Do not hang up Dial the second extension number Conference ADIX-VS allows you to converse with three other people in one conversation. There may be any combination of inside extensions or outside lines.
Multiline (up to 3 outside + 1 inside parties) While speaking on an outside call: Press the Hold button HOLD/DND to place the call on hold Make the second outside call Press the Add button ADD after the second party answers Press the 1st line that was placed on hold Or If your phone only has one outside line button: Press the Call Park button PARK to place the call on Call Park Make the second call Press the Add button ADD after the second party answers Press the flashing Call park button PARK
Conversation Recording The Conversation Recording feature allows an ADIX-VS station user to record a station-to-station, outside line, or conference call to voice mail. This feature is available at any station that has been assigned a Conversation Recording REC key. Note: Your voice mail system must support this feature. IMPORTANT NOTICE REGARDING THE CONVERSATION RECORDING FEATURE In certain states it is illegal to intercept and/or record telephone calls.
Delayed Ringing When an incoming outside line call is not answered within a pre-set time, a second group of stations start ringing and the ringing signal changes to an incoming alarm. A delayed ringing assignment can be programmed for each line. This assignment is the same for both Day and Night modes. If the line is programmed for attendant outside line intercept, the primary and delayed ringing stations will stop ringing when attendant intercept occurs.
Do Not Disturb (DND) Allows you to make your phone busy so you will not be interrupted by phone calls. However, the following type of calls may override Do Not Disturb: DSS Calls, Operator Calls, Secretarial Calls and Executive Override Calls. Operation To activate: Press the Hold button HOLD/DND and the lamp will be solid red To cancel: Press the Hold button HOLD/DND and the lamp will be off Exclusive Hold Allows you to place an outside call on Hold that cannot be picked up by another extension.
Extension Number Display Allows you to display your extension number if you have a display phone. Operation To display an extension: Press the Feature button FEAT then dial 99 Feature Button Display Allows you to display what is programmed on your phone's feature buttons. Operation To display a feature button: Press the Feature button FEAT then dial Press the desired feature button #9 Flash Allows you to receive dial tone on the same outside line without having to hang up.
Floating Outside Line Group Access Allows for a number of outside lines to be assigned to one of 60 groups. These groups may be used for incoming calls, outgoing calls or both incoming and outgoing calls.
Full/Half Duplex Speakerphone Mode Switching IX-12KTD/S-3 Digital Key Telephones can be changed from full duplex to half duplex through the operation of the Speaker Duplex key.
Hands-Free Answerback On Intercom Allows you to answer an intercom call without lifting the receiver. The microphone may be turned off if desired.
To answer a call: Press the Headset Control key when receiving a ringing or incoming call. To end a call: Press the Headset Control key to disconnect when finished with the call. To transfer a call using Screened Transfer: Press the TRAN key. Dial the telephone number. When the party answers, press the Headset Control key. To transfer a call using Unscreened Transfer: Press the TRAN key. Dial the telephone number.
To answer an ACD call: Press the Headset Control key. ACD calls do not produce an audible ring in the headset. Headset Connection Digital telephones may operate with a headset instead of the handset (receiver). Use of the headset requires the handset to remain in the cradle of the phone and the headset control button to be switched to the on position.
Howler Tone If your receiver remains off the receiver button too long after no action is taken, ADIX-VS will provide a tone to alert you of this condition. Operation Replace the receiver on the receiver button Last Number Redial Allows you to automatically dial the last outside number called. Operation Lift the receiver Wait for the dial tone Press the Speed Dial button SPEED Dial # Master Hunt Groups ADIX-VS allows extensions to be programmed into Hunt Groups.
Memo Dial Allows you to save a telephone number in memory while you are speaking on an outside line. The memory is shared with Save Number Redial. Operation While on a conversation: Press the Feature button FEAT then dial Dial the phone number Press the Feature button FEAT Or Press the Memo button MEMO if assigned as a Multipurpose button Dial the phone number Press the Memo button MEMO if assigned as a Multipurpose button 22 You will hear a confirmation tone.
Message Waiting Allows you to light a lamp at another extension to inform them that you wish to speak with them. Operation To leave a message: When the extension you are calling is busy or does not answer: Do not hang up Press the Message button MSG Dial Wait for a confirmation tone Hang up # The Message button MSG lamp will be solid red at the called extension.
To cancel message waiting: If you want to cancel a message you left at an extension: Press the Speaker button SPKR Wait for the dial tone Press the Message button MSG then dial Dial the extension number of the message you wish to cancel Wait for a confirmation tone Press the Speaker button SPKR * If you want to cancel all messages left at your extension: Press Speaker button SPKR Wait for the dial tone Press the Message button Dial and the lamp will be off Wait for a confirmation tone Press t
Monitor Improvements The Monitor Operation feature has been modified. It does not conflict with other features such as Whisper Page, Off-Hook Signal, Off-Hook Outside Line Ringing etc. The original Monitor feature required you to call the station you wish to monitor first and then press the Monitor key. With this enhancement, you can now press the Monitor key and dial the extension you wish to monitor.
Off-Hook Outside Line Queuing Allows you to instruct ADIX-VS that you wish to wait for an outside line when all outside lines are busy. This feature is used only when outside lines are grouped to appear under one or several outside line buttons. Operation When you press an outside line button and do not hear the dial tone: Do not hang up Stay on the line until you hear the dial tone On-Hook Dialing Allows you to dial an extension or outside line without having to lift the receiver.
Press the Page button PAGE and hold the button down and the lamp will flash red Wait for the Page tone Make an announcement Release the Page button PAGE Hang up Group Call (Internal) Allows you to page through the speaker in a group of phones. There may be 10 groups with a maximum of 16 extensions per group.
Or Press the Meet-Me Page Answer button MEET-ME if assigned as a Multipurpose button Personal Ringing Tone You may choose one of eight personal ringing tones to distinguish ringing at your station from others.
Prime Line Access This programming option allows a system extension to immediately access a specific system extension, outside line, outside line group, hunt group, paging zone, or optimized routing upon going off hook. Operation Lift the receiver Or Press the Speaker button SPKR if your station is equipped with a Speakerphone Privacy/Privacy Release All conversations are private and no one may enter a conversation unless you release the privacy for that conversation.
Protected Station This programming option provides you the ability to prevent any calls from overriding. Operation None Quick Mode Operation This programming option enables you to access an outside line or your intercom extension by simply pressing the desired button. This activates the speaker and allows for immediate On-Hook Dialing. If your extension has a Speed Dial number assigned to a Multipurpose button, ADIX-VS will automatically select a line and dial the number.
Save Number Redial Allows you to save a number that you dialed when you receive either a busy signal or no answer. The memory for this feature is shared with Memo Dial. Operation While making a call: Press the Feature button FEAT then dial Or Press the Save Number Redial button SAVE if assigned as a Multipurpose button 21 You will hear a confirmation tone.
Speed Dial Allows you to have abbreviated outside number dialing. System Speed Dial Allows you to have access to frequently dialed outside numbers that are common to everyone in the office. The numbers may be 32 digits in length and may include the insertion of a pause. There are 90 available System Speed Dial Numbers (00-89). Personal Speed Dial Allows you to program up to 10 frequently dialed outside numbers for either one-touch or abbreviated dialing (90-99).
To register an outside line group to be selected for Speed Dialing: Press the Feature button FEAT Press the Speed button SPEED Dial Dial the desired Personal Speed Dial Code – Dial the desired outside line group number – Press the Feature button FEAT to end the operation # 90 99 01 10 To register several outside line groups: After entering an outside line group: Press the Speed button SPEED Dial Dial the next Speed Dial Code number Repeat the same procedure # 90–99 To register a
To register several directory names: After entering a name: Press the Speed button SPEED Dial Dial the next Speed Dial Code number Repeat the same procedure * 90–99 To Speed Dial a Number To Speed Dial a registered number, perform one of the following operations: Outside Line Pre-Select (you select the outside line): Lift the receiver Press the button for an outside line Wait for the dial tone Press the Speed button SPEED Dial Speed Dial Code The system will automatically dial the re
Speed Dial Display Scrolling: If your phone is equipped with a display you may display the Speed Dial Numbers that are registered in both Personal and System Speed Dial. If a name is associated with this number it will also appear.
Station Coaching Station Coaching includes two actions: Monitoring and whisper paging (hereafter called ‘whisper monitor’). A digital key telephone is able to whisper monitor a digital key telephone after invoking the Monitor feature. The Monitoring station can whisper monitor other stations while on an outside call or an intercom call and press the key to speak to the monitored station without the calling station hearing.
Station Restriction Password You may enter a personalized password to prevent anyone from using your phone when you are not present. The password must be programmed through system programming and may be six digits in length.
Text Messaging Allows you to send text messages to the display of another system extension. System Text Messages Allows you to have access to frequently used messages that are common to everyone in the office. The messages may be 16 characters in length. A maximum of 90 may be stored in system memory. Station Text Messages Allows you to program up to 10 frequently used messages for either one-touch or abbreviated access. The messages may be 16 characters in length.
Busy Bypass Text Message Operation To select and send a busy bypass text message to another system extension: While calling a busy or idle extension Press TXT MSG Enter the desired text message number , or press TXT MSGn. To respond to a busy bypass text message while on a call: While on a call with a busy bypass text message on your display Press TXT MSG + Enter the desired text message number , or press TXT MSGn.
Stored Text Message Operation To select and send a stored text message to another system extension: While calling a busy or idle extension Press TXT MSG Enter the desired text message number , or press TXT MSGn.
Time Reminder Allows you to be reminded that it is a certain time. You are reminded by hearing tones that are generated from the phone's speaker. If your phone has a display the word Reminder will also appear. The time must be entered in military time.
Tone/Voice Calling The calling mode for intercom calls may be switched between voice and tone signaling. ADIX-VS may be programmed to allow either the calling party or the called party to have control of the signaling mode.
Unanswered Incoming Outside Line Warning Tone After a programmable time, incoming calls will ring with a different tone to warn you that your call is now in the delayed ringing mode at another extension. Operation None Universal Night Answer Allows you to answer calls that have been switched to ring at the Night Mode location.
Operation To initiate Voice Mail Monitoring: After the call is answered by voice mail at an idle station: You will hear a Monitor Tone Press the Voice Mail Monitor button VMMNT The Voice Mail Monitor button VMMNT red LED will begin to flash When the Voice Mail Monitor button VMMNT green LED lights, you will hear the caller’s message as it is recorded.
Whisper Page The Whisper Page feature allows ADIX-VS station users to communicate with busy extensions. This feature is available from any ADIX-VS digital key telephone, SLT, or Attendant station. When a busy station is called using the Whisper Page feature, the busy station will hear the voice announcement via the handset receiver. Neither the whisper page, nor the busy station's response is audible to the outside calling party.
Whisper Page During Consultation Hold You can now use Whisper Page during consultation hold. When a user tries to transfer a call to a busy station and thus temporarily places the call on consultation hold, the station can send a whisper page to the busy station. This feature allows the transferring party to announce a call to a busy station and then camp-on the call in one step.
To select and send a manual signaling text message to the originating Whisper Page station 1. After you receive a whisper page Press the Text Message button [TEXT MSG] + text message number (00 – 99) or Press the Preprogrammed Text Message button [TEXT MSGn] Dial an extension number or press a DSS key or Call Coverage key To delete a text message from your display 1. Press the Text Message button [TEXT MSG] when a text message displays 2. Press [#] 3.
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Section 4 Attendant Position Features
Attendant Position - Basic Features Receiving an Incoming Call There are two ways you may answer incoming calls; either with the receiver in the cradle or with the receiver not in the cradle. Operation To answer calls with the receiver in the cradle: When your phone rings and the outside line button(s) flash red: Lift the receiver and you will be connected to the outside caller The outside line button will flash green.
Receiving an Intercom Call Internal or intercom calls will flash the lamp on the Operator button OPER at the Attendant Position.
Answering a Call that Returns to the Attendant Position Calls that were transferred and not answered, on Hold or Call Park too long, will ring at the attendant position.
Making a Page Announcement Operation Lift the receiver Press and hold the Page button PAGE and the lamp will flash red Wait for the Page tone Make an announcement Release the Page button PAGE to disconnect the paging circuit Attendant Position Features - 116
Attendant Position - Advanced Features 911 Call Indication When a system extension dials 911, the extension number of the station calling 911 will be displayed on the LCD of the attendant station. If E911 Routing is not successful, a “FAIL” indication will be displayed on the LCD. The alarm tone will sound at the attendant position when LCD indication is made. In order to clear the display, the Attendant must press a 911 Display Clear Key programmed on the extension.
Attendant Override Allows you to notify an extension user that is in Do Not Disturb that you wish to speak with them. The extension user is notified by tones through the speaker of a Digital Telephone and the ringing of a Single Line Telephone. Operation When calling an extension that is in Do Not Disturb: Do not hang up Press the Override button OVER Wait for a reply Automatic Answer Mode Allows you to direct outside calls to be answered by a prerecorded message.
Clock Set/Adjustment Allows you to change the time for the system clock.
Incoming Call Termination Outside lines may be programmed to appear individually on Multi-purpose buttons or they may be grouped together to appear on one or several Multipurpose buttons. Operation None Flexible Call Forward (Internal/ External) Use the new Flexible Call Forward feature to forward calls to an internal destination or external line using Personal Speed Dial numbers 90-99. The user can set separate call forward destinations for Intercom Incoming and Outside Line Incoming calls.
Note: When the setting is valid, you hear a confirmation tone. When it is invalid, you hear a warning tone. Forward Cancel 5. Lift the handset or press SPKR 6. Press FWD 7. Press 8. Enter the Call Type number you wish to cancel 1 = Cancel Forwarding of All calls (Outside Line/Intercom) 2 = Cancel Forwarding of Outside Line calls only 3 = Cancel Forwarding of Intercom calls only * Set Active/Inactive 3. Press FWD 4.
Night Mode Allows you to change the ringing termination point for outside lines. This alternate point might be a loud bell, a phone or a group of phones. A programming option may be enabled to allow ADIX-VS to automatically switch to the Night Mode at a certain time; however, you must manually switch the system back to the normal mode.
Overflow Transfer Allows you to limit the number of calls waiting to be answered at the Attendant Position. Once the maximum number of calls is reached, all additional calls will automatically forward to another location.
Operation Press the Feature button FEAT Press the Text Message button TXT MSG Dial the desired System Text Message Code – Enter the desired message contents up to 16 characters in length. Use the following keys on your telephone for text message data entry: 00 89 Press 1X 2X 1 - 2 A B 3 D E 4 G H 5 J K 6 M N 7 P R 8 T U 9 W X 0 Q Z 3X 4X sp C 2 F 3 I 4 L 5 O 6 S 7 V 8 Y 9 & 0 .
Section 5 Single-Line Telephone User’s Guide
Single-Line Telephone - Basic Features Note: The Feature Access Codes listed in the section are the default settings. Actual operation depends on the programming in your ADIX-VS system database. Making an Outgoing Call Lift the receiver Dial the access code for an outside line (assigned by the system installer) Wait for the dial tone Dial the desired phone number If you make a dialing mistake, hang up and try again.
Making an E-Response Help Call The E-Response Help Call feature allows specific system extensions to simultaneously call a group of extensions and access a system paging port upon dialing a specific ICM Group access number or, if the station remains off-hook without dialing for a programmable period of time.
Putting a Call on Hold Operation When speaking on an outside line: Press and release the receiver button quickly Dial the Exclusive Hold code Hang up 508 A call placed on Hold may only be picked up by the extension that placed the call on Hold.
Putting a Call on Call Park Call Park is similar to Hold but allows others to retrieve a call from another extension.
Handling a Second Call Operation While on an outside or intercom call, if you receive a second call and do not want to hang up on the first call: Place the first call on Hold or Call Park Hang up or press the receiver button Answer the second call To return to the first call: Dial the Hold or Call Park code Single-Line Telephone User’s Guide - 131
Single-Line Telephones - Advanced Features Account Code When speaking on an outside line: Press and release the receiver button quickly Dial the Account code Dial the desired account code Dial Press and release the receiver button quickly * 547 Busy Intercom Callback Operation When you make an intercom call and the extension is busy: Do not hang up Press and release the receiver button quickly Wait for the dial tone Dial the Busy Intercom Callback code Wait for a confirmation tone Hang up
Busy Number Callback Operation When you dial an outside number and there is no answer or a busy signal: Do not hang up Press and release the receiver button quickly Wait for the dial tone Dial the Busy Number Callback code Wait for a confirmation tone Hang up and ADIX-VS will call you back periodically to try calling again 507 To change the callback interval: Dial the desired interval time in minutes hang up 0–9 before you When your phone rings: Lift the receiver The number will auto
Busy Outside Line Queuing Operation When attempting to make an outside call and all lines are busy: Do not hang up Press and release the receiver button quickly Wait for the dial tone Dial the Busy Outside Line Queue code Wait for a confirmation tone Hang up 506 ADIX-VS will call you back when an outside line becomes free. If you previously dialed the outside number, that number will automatically be dialed when the receiver is picked up.
Call Forwarding To use this feature you must first program your phone to the desired extension where you want your calls to be sent. To set the forwarding extension: Lift the receiver Wait for the dial tone Dial the Call Forward Code Dial the extension number where you want your calls sent Wait for a confirmation tone Hang up 522 Your phone will be set in the All Calls Forward mode (or the last mode set).
Busy/No Answer Forward all calls when you are busy on another call or do not answer a call. Lift the receiver Wait for the dial tone Wait for Call Forward Mode Change code Dial Wait for a confirmation tone Hang up 2 521 No Answer Forward calls only when the extension does not answer within a certain time period.
To cancel: Lift the receiver Wait for the dial tone Dial the Cancel code Dial the Call Forward code to normal operation Hang up 501 522 and your phone will return Remote Call Forward You may program your telephone to forward calls to a remote number.
Call Pick-Up There are three types of Call Pick-Up: Direct Call Pick-Up, Internal Group Call Pick-Up, and External Group Call Pick-Up. Direct Call Pick-Up Allows you to answer a call ringing at any extension in the office. Lift the receiver Wait for the dial tone Dial the Direct Call Pick-Up code Dial the extension number of the ringing phone 511 Internal Group Call Pick-Up Allows extensions to be grouped together. This eliminates the need to dial the ringing extension number to answer the call.
Camp-On When you want to transfer a call to an extension that is busy: Do not hang up Press and release the receiver button quickly Wait for the dial tone Dial the desired extension number Hang up To answer a Camp-On call: Hang up on the first call Answer the second call Or Place the first call on Hold or Call Park Hang up or press the receiver button Answer the second call Clear Call When you make an intercom call, but the called extension cannot be reached, and you wish to call ano
Conference Add-On (up to 1 outside & 3 inside parties or 4 inside parties) While speaking on an outside or intercom call: Press and release the receiver button quickly Dial the extension number of the party you wish to add When the party answers, press and release the receiver button quickly After you hear a tone, all parties will be connected. To add another extension, repeat the same procedure.
Trunk-To-Trunk (Up to 2 outside parties) When you are speaking with two outside parties in a Multi-line Conference call and wish to leave the conversation: Press and release the receiver button quickly Dial the Conference code Hang up 516 To get back in the Multi-line Conference: Lift the receiver Wait for the dial tone Dial the Exclusive Hold code and you will be connected to the original conference call 508 Consultation Hold Operation While on an outside call, press and release the r
Flash Operation For Long Flash: Press and release the receiver button quickly Dial the Long Flash code Dial new number 514 For Short Flash (Centrex or PBX use): Press and release the receiver button quickly Dial the Short Flash code Dial new number or feature code 515 Floating Outside Line Group Access Operation Lift the receiver Wait for the dial tone Dial the outside line group number the desired group 01–60 or 00 for Flexible Call Forward Operation Set Forward Destination
5. Complete one of the following steps based on your previous selection: If you chose Mode 1, 2, or 3, enter the extension or hunt group number If you chose Mode 4, enter the Personal Speed Dial Code Set Forward Cancel 1. Lift the handset 2. Enter the Call Forward Cancel Code 3.
Group Park Operation To place a call in Group Park: Press and release the receiver button quickly Wait for the dial tone Dial the Group Park code Hang up To retrieve a call in Group Park: Lift the receiver Wait for the dial tone Dial the Group Park code Hot Line Operation If your telephone is programmed for use as a Hot Line: Lift the receiver, and you will automatically call the preprogrammed extension Howler Tone Operation Replace the receiver on the receiver button Last Number
Master Hunt Groups Operation To call a Hunt Group: Lift the receiver Wait for the dial tone Dial the Hunt Group access code Message Waiting Operation To leave a message: When the extension you are calling is busy or does not answer: Do not hang up Press and release the receiver button quickly Wait for the dial tone Dial the Message code Wait for a confirmation tone Hang up To cancel a message: If you want to cancel a message you left at another extension: Lift the receiver Wait fo
Off-Hook Outgoing Call Operation Lift the receiver and ADIX-VS will automatically dial the outside number Off-Hook Outside Line Queuing Operation To wait for an outside line: Stay on the line until you hear the dial tone Paging All Call Allows you to make an announcement either through the speakers in the Digital Telephones or an External Paging System.
Zone Page (External) Allows you to access individual groups of external speakers. Lift the receiver Wait for the dial tone Dial the Zone Page code (assigned by the system installer) Wait for the Page tone Make an announcement Hang up Meet-Me Page Answer Allows you to answer a page from any phone that is in the same Meet-Me Page Answer group.
Shift Call Operation When you make an intercom call, but the called extension cannot be reached, and you wish to call another extension: Do not hang up Dial the last digit of the next desired extension number Single Line Message Waiting Stutter Dial Tone When a Single Line Telephone that has a message goes off-hook, the ADIX-VS automatically sends an intermittent tone for 2 seconds before normal dial tone is heard. This feature alerts you of messages.
To register Personal Speed Dial Numbers (without an outside line group): Lift the receiver Wait for the dial tone Dial the Speed Dial Registration code Dial the Personal Speed Dial code – Wait for the dial tone Dial the phone number Hang up Repeat the procedure to enter additional numbers.
Station Restriction Password To restrict your phone: Lift the receiver Wait for the dial tone Dial the Station Restriction Password code Dial your password Hang up To cancel restriction at your phone: Lift the receiver Wait for the dial tone Dial the Cancel code Dial the Station Restriction Password code Dial your password Hang up Tone/Voice Calling Operation To switch the calling mode to a Digital Telephone: Dial the extension number Dial Unanswered Incomin
Section 6 – Omega-Voice VMI User’s Guide
Omega-Voice VMI Basic Features Mailbox Access To retrieve a message from your mailbox using the MBOX key: While the MBOX button lamp is flashing red: Lift the receiver Wait for the dial tone Press the MBOX button Enter the mailbox pass code To retrieve a message from your mailbox using the MSG key: When the Message button MSG lamp is flashing red: Lift the receiver Wait for the dial tone Press the Message button Dial The system will automatically call your voice mail mailbox.
Transfer to Voice Mail To transfer a call to a mailbox: Press the Transfer button TRAN Wait for the dial tone Dial the Mailbox access code Dial the desired extension number or press the button representing the desired extension if assigned as a Multipurpose button Or Press the Mailbox button MAILBOX if assigned as a Multipurpose button Dial the desired extension number or press the button representing the desired extension if assigned as a Multipurpose button Or Press the Transfer button TRAN Wait for the d
Main User Menu When you enter your mailbox you will hear the Main User Menu. Press Play first new message Access Message Folder Menu Make a message Access User Options Menu Access System Management Menu Select Notification Schedule Return to System Greeting Exit voice mail Message Folder Menu Use the Message Folder Menu to access your message folders.
User Options Menu - Mailbox Setup The User Options Menu provides access to different features based on the mailbox's defined Class of Service and User Privileges. Use this menu to setup your mailbox.
Mailbox Greeting Management Your mailbox greeting identifies your mailbox to outside callers. Outside callers hear your Active Greeting when they first reach your mailbox. The Active Greeting is initially greeting one. To record a mailbox greeting: Access your mailbox. Press to access the User Options Menu. Press to access the Mailbox Management Menu. Select to record a new greeting. Enter the greeting to record, the Active Greeting Record your greeting when prompted.
To create a distribution list: Access your mailbox. Press 3 to access the User Options Menu. Press 4 to access the Distribution List Menu. Press 1 to create a new list. Enter the number of the list you wish to create (1-9). Record the list name when prompted. Press # to stop recording. Press 4 to save it. Press 1 to add mailbox numbers to the list. To modify a list: Access your mailbox. Press to access the User Options Menu.
Blocking and Forwarding Menu You may block or forward your extension using the Omega-Voice VMI Call Blocking and Forwarding feature. Call Blocking routes outside callers directly to your mailbox. The Omega-Voice VMI never attempts to ring your extension. Call Forwarding automatically forwards all incoming calls to another designated extension.
Call Forwarding You may program your extension to automatically forward your calls to another extension. As with the blocking feature, you may select to forward your extension during the Day Mode, Night Mode, or both. To Call Forward your extension: Access your mailbox. Press to access the User Options Menu. Press to access the Call Blocking and Forwarding Menu. Press access the Call Forwarding Menu.
Time/Date Feature You can turn the message Time/Date Stamp off or on. If you turn off the Time/Date Stamp, the Omega-Voice VMI plays the message without first announcing the time and date. To obtain the time and date for a message you can press . When the Time/Date Stamp is turned on, the VMI plays it before playing the message. The Omega-Voice VMI is initially programmed to play the time and date stamp for all messages in all mailboxes.
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