Manual

Troubleshooting 16 (22)
9 Troubleshooting
USB LED is off after installation.
No communication
► Make sure that the device is correctly connected to the USB port.
► Check the power supply.
► Make sure that device and driver are correctly initialized.
USB LED is red.
No appropriate USB driver is installed.
► Check if the correct VCI driver version is installed.
Device is not working.
Adapter cable is not according to specification.
► Use an adapter cable according to the specification.
Extension cable is used.
► Remove the extension cable.
► According to the USB specification connect the interface directly
or via an active USB hub to the computer.
Device is not initialized.
► Initialize the device with the CAN bus monitor (see Connecting the
CAN Fieldbus, p. 10).
USB-to-CAN
V2
User Manual
4.01.0280.20000 2.7 en-US