User Manual

iZotope Customer Support
How to purchase the full version of Nectar
If you are using the demo version of Nectar and would like the full version, you can purchase Nectar
direct from the iZotope online store: http://www.izotope.com/nectar
Once your purchase is complete you will be sent an e-mail confirmation and a full version serial
number that can be used to fully authorize your current installation of Nectar .
iZotope Customer Support Policy
iZotope is happy to provide professional technical support to all registered users absolutely free of
charge. We also offer valuable pre-sales technical support to customers who may be interested in
purchasing an iZotope product. Before contacting iZotope support, you can search our Product
Knowledgebase to see if the solution to your problem has already been published.
http://www.izotope.com/support/center
How to contact iZotope for Technical Support
For additional help with Nectar , please check out the support pages on our web site at
http://www.izotope.com/support or contact our customer support department at sup-
port@izotope.com.
iZotope's highly trained support team is committed to responding to all requests within one (1) busi-
ness day and frequently respond faster. Please try to explain your problem with as much detail and
clarity as possible. This will ensure our ability to solve your problem accurately, the first time
around. Please include all system specs and the build/version of Nectar that you are using.
Once your support request is submitted, you should automatically receive a confirmation email
from iZotope support. If you do not receive this email within a few minutes please check your spam
folder and make sure our responses are not getting blocked. To prevent this from happening please
add support@izotope.com to your list of allowed email addresses.
International Distribution
Support is also available from our international distributors worldwide, for any customers who pur-
chased their iZotope products through a certified iZotope distributor. Check with your local dis-
tributor for their availability. If you would like help locating your local distributor please contact
iZotope support.
http://www.izotope.com/support
Thanks for using Nectar!