User Manual

Master Section
106
OZONE 7 | TIPS AND SHORTCUTS
Tips and Shortcuts
iZotope Customer Support
How to Purchase the Full Version of Ozone 7
If you are using the demo version of Ozone and would like the full version, you can purchase Ozone
direct from the iZotope online store, located at:
https://www.izotope.com/en/products/mixing-mastering/ozone
Once your purchase is complete, you will be sent an e-mail confirmation and a full version serial
number that can be used to fully authorize your current installation of Ozone.
iZotope Customer Support Policy
iZotope is happy to provide professional technical support to all registered users absolutely free of
charge.
https://www.izotope.com/support/contact/index.php
We also oer valuable pre-sales technical support to customers who may be interested in purchasing
an iZotope product. Before contacting iZotope support, you can search our Product Knowledgebase
to see if the solution to your problem has already been published.
How to Contact iZotope for Technical Support
For additional help with Ozone:
• Check out the support pages on our web site at http://www.izotope.com/support
• Contact our customer support department at [e-mail].
iZotope’s highly trained support team is committed to responding to all requests within one (1)
business day and frequently respond faster. Please try to explain your problem with as much detail and
clarity as possible. This will ensure our ability to solve your problem accurately, the first time around.
Please include all system specs and the build/version of Ozone that you are using.
Once your support request is submitted, you should automatically receive a confirmation email from
iZotope support. If you do not receive this email within a few minutes please check your spam folder
and make sure our responses are not getting blocked. To prevent this from happening please add
[e-mail] to your list of allowed email addresses.