Product Datasheet/Brochure

USB-C™ Triple Display Docking Station Datasheet
Limited Warranty
j5create offers a limited 2-year warranty. User’s wear & tear damage is not included.
The user shall call or email j5create customer service with the defect information of
the product and obtain a return authorization number. Users are responsible for one-
way return freight cost and we will take care of one-way freight back. In order to
obtain a return authorization number, users should have the following information
handy when calling or emailing the service team:
(i) a copy of the original purchase invoice to verify your warranty
(ii) a product serial number
(iii) a description of the problem
(iv) customer’s name, address and telephone number
j5create does not warrant that the operation of the product will be uninterrupted or
error-free. j5create is not responsible for damage arising from failure to follow
instructions relating to the product’s use. This warranty does not apply to: (a)
consumable parts, unless damage has occurred due to a defect in materials or
workmanship; (b) cosmetic damage, including but not limited to scratches, dents
and broken plastic on ports; (c) damage caused by use with non-j5create products;
(d) damage caused by natural disasters (flood, fire, earthquake, lighting strike,
typhoon etc.,); (e) damage caused by human misuse (lost, accident, abuse, misuse
or other external causes); (f) damage caused by operating the product outside the
permitted or intended uses described by j5create; (g) damage caused by service
(including upgrades and expansions) performed by anyone who is not a
representative of j5create or a j5create Authorized Service Provider; (h) a product or
part that has been modified to alter functionality or capability without the written
permission of j5create; or (i) if any j5create serial number on the product has
been removed or defaced. If such a situation occurs, j5create will calculate the
cost of materials and repair for your reference. This warranty is given by j5create
in lieu of any other warranties expressed or implied.
Copyright
®
2019 j5create. All rights reserved. All trade names are registered
trademarks of their respective owners. Features and specifications are subject to
change without notice. Product may not be exactly as shown in the diagrams.
USB-C and USB are trademarks of USB Implementers Forum, Inc., its affiliates or its respective owners, registered or
used in many jurisdictions worldwide. HDMI is a trademark of HDMI Licensing Administrator, Inc., its affiliates or its
respective owners, registered or used in many jurisdictions worldwide. SD and microSD are trademarks of SD-3, LLC,
its affiliates or its respective owners, registered or used in many jurisdictions worldwide. DisplayPort is a trademark of
Video Electronics Standards Association, its affiliates or its respective owners, registered or used in many
jurisdictions worldwide. Microsoft and Windows are trademarks of Microsoft Corp., its affiliates or its respective
owners, registered or used in many jurisdictions worldwide. macOS is a trademark of Apple Inc., its affiliates or its
respective owners, registered or used in many jurisdictions worldwide. Intel and Core are trademarks of Intel
Corporation, its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Magic Packet
is a trademark of Advanced Micro Devices, Inc., its affiliates or its respective owners, registered or used in many
jurisdictions worldwide. Other trademarks and trade names may be used in this document to refer to either the
entities claiming the marks and/or names or their products and are the property of their respective owners. All
company, product and service names used are for identification purposes only. Use of these names, logos, and
brands does not imply endorsement. We disclaim any interest in the marks of others.