User's Manual

GCube4.0 User Manual V1.0
7 of 8
4. Save the files and type “sudo reboot” to reboot the GCube4.0 for the setting to take effect.
7.0 Error Messages & Troubleshooting Guide
Error shown on display Description & Troubleshooting
DAU can’t start The DPU unable to detect the DAU unit.
 Check the USB cable between the DPU and DAU is it unplugged?
 Check the DAU LED is it light up?
 Reboot the GCube4.0 by switching the power switch to OFF and
wait for 15seconds for the unit to gracefully shutdown. After
that, switch it ON again.
DAU overflow
The DAU
buffer is full.
 Reboot the GCube4.0 by switching the power switch to OFF
and wait for 15seconds for the unit to gracefully shutdown.
After that, switch it ON again.
SYNC failed The DPU unable to get the sync byte from DAU.
 Reboot the GCube4.0 by switching the power switch to OFF
and wait for 15seconds for the unit to gracefully shutdown.
After that, switch it ON again.
Over temperature
The unit
CPU is getting too hot
and
it
will auto shutdown.
 Check internal fan, is it malfunction?
 Check surrounding temperature, is it too hot?
Network Error The unit unable to get DHCP IP or the DHCP server is down.
 Check the LAN cable is connected to LAN port?
 Check whether the router or network switch is operating?
No route to host The unit trying to connect to wrong port number.
Incorrect network or host configuration
 Check the gpibsnif.ini file, is it the port number is properly
configure?
 Check the network is it properly configure?
Server down The unit unable to connect with the server.
 Check whether server is up?
 Check whether server is properly configure?
Invalid cert The unit unable to get the valid cert when running in encryption mode.
 Check the unit and server cert is properly installed?