Jabra PRO™ 930 User Manual User Manual www.jabra.com www.jabra.
.1 PACKAGE CONTENTS...........................................................................................................................5 2.2 HEADSET OVERVIEW............................................................................................................................6 2.3 HEADSET ATTACHMENTS.................................................................................................................7 2.4 BASE OVERVIEW...........................................................
BASIC CALL MANAGEMENT............................................................. 19 6.1 MAKING CALLS, ANSWERING CALLS AND ENDING CALLS (SUPPORTED SOFTPHONES ONLY).........................................................................................19 6.2 CALL WAITING.......................................................................................................................................19 6.3 CONFERENCE CALL WITH MULTIPLE HEADSETS......................................................
Congratulations on purchasing your new Jabra PRO 930. We are sure you will enjoy its wide range of features, and find the headset comfortable to wear and easy to use. Jabra PRO 930 headset features • Compatible with PC and Mac. • Wideband audio for exceptional sound quality. • Volume and mute controls. • Intuitive headset multi-function button for easy call handling. • LED and audio indicators. • Advanced hearing protection with SafeTone™. • Noise-cancelling microphone.
ENGLISH 2. PRODUCT OVERVIEW 2.
ENGLISH 2.
The Jabra PRO 930 headset can be worn in three different wearing-styles: headband, earhook or neckband. The headband and earhook attachments (earhook not supplied in all regions) are included with the Jabra PRO 930. The neckband attachment can be purchased separately. All wearing-styles are interchangeable and can be worn on either the left or right ear. Regardless of wearing-style, position the microphone as close to the mouth as possible for maximum noise-cancelling effect. ENGLISH 2.
ENGLISH Attaching the neckband (optional accessory) CLICK R L 8
Headset cradle Headset recharge contact ENGLISH 2.
The following Jabra PRO accessories are available separately. Visit jabra.com for full accessory overview. Neckband attachment Replacement headband attachment Replacement earhook, with earbuds Replacement ear cushions ENGLISH 2.
Refer to the Warning and Declaration guide for important safety instructions prior to installation and use of the Jabra PRO 930. 3.1 FOLDABLE BASE STAND ENGLISH 3. CONNECTING TO A PC The Jabra PRO 930 base stand can be folded into three positions: open, closed and standing position, as illustrated.
1. Plug the USB cable to the port marked on the base. 2. Connect the USB cable to any free USB port on the PC. ENGLISH 3.2 CONNECT TO PC 3.3 CONNECT POWER SUPPLY TO BASE 1. Plug the power adapter into the port marked on the base. 2. Connect the power adapter to the mains power socket.
Dock the headset with the base ENGLISH 3.4 DOCK THE HEADSET Dock the headset. When docked correctly the headset battery will begin charging, if needed. Charge for 20 minutes or until the battery indicator on the base is steady green.
Jabra Direct is software designed to support the Jabra PRO 930. For optimal functionality and management of the Jabra PRO 930, it is highly recommended to install Jabra Direct. ENGLISH 4. JABRA DIRECT Jabra Direct includes drivers for various softphones. For a list of supported softphones, visit www.jabra.com/direct 4.1 INSTALL JABRA DIRECT To install Jabra Direct download the latest version from the Jabra website at www.jabra.com/direct 4.
5.1 HEADSET MULTI-FUNCTION BUTTON The multi-function button can answer calls and end calls using a combination of taps, double-taps or presses. ENGLISH 5. JABRA PRO 930 FEATURES Multi-function button Function Answer incoming call End current call Tap Doubletap Reject incoming call Put current call on hold, and accept incoming call (not supported by all softphones) Power on Press and hold (1-3 seconds) Power off (5 secs) 5.
5.3 HEADSET MUTE BUTTON ENGLISH The mute button mutes or un-mutes the headset microphone. Mute button 5.4 HEADSET LED INDICATOR The LED indicator indicates call status.
The headset plays a variety of voice announcements and audio tones to indicate headset status and actions. Audio tones Audio Sample (click to listen) Audio tones Power on Microphone muted Power off Call ended Button tap Battery low Button double-tap Conference start Button press Conference end Maximum speaker volume reached Out of range Minimum speaker volume reached Incoming call accepted Audio sample (click to listen) ENGLISH 5.
1 The Jabra PRO 930 base has three LEDs to indicate battery level, call status and events. Icon Event Battery charging (slow flash) ENGLISH 5.6 BASE VISUAL INDICATORS Full battery Medium battery Low battery Very low battery (fast flash) Sleep mode (slow flash) Unknown battery status Microphone muted Active audio link between headset and base Searching for headset 5.
6.1 MAKING CALLS, ANSWERING CALLS AND ENDING CALLS (SUPPORTED SOFTPHONES ONLY) Action Make call 1. Lift headset from docking cradle, or tap the multi-function button. 2. Dial number using softphone application. Answer call Lift headset from docking cradle, or tap the multi-function button. Reject call Double-tap the headset multi-function button. End call Dock the headset, or tap the multi-function button. ENGLISH 6. BASIC CALL MANAGEMENT 6.
The Jabra PRO 930 is able to pair with four headsets in total for conferencing: one primary and three secondary headsets (narrowband only). Connect secondary headset 1. While the primary headset is undocked and on a call, dock the secondary headset with the base hosting the call. When the headsets are successfully paired, a double-tone will sound in the primary headset. 2. Tap the multi-function button on the primary headset to accept the secondary headset. The audio is now shared between headsets.
7.1 SAFETONE™ AUDIO PROTECTION SafeTone™ provides effective hearing protection against potential risks, such as acoustic shock and noise exposure. SafeTone™ consists of two components, PeakStop™ and IntelliTone™ and can be set using Jabra Control Center, or via the Jabra PRO 930 headset (see Section 7.7). PeakStop™ acoustic shock protection PeakStop™ automatically suppresses sounds over 118dB(A), protecting hearing from acoustic shock.
The Jabra PRO 930 provides several built-in power management features for conserving energy. Auto sleep mode Auto sleep mode can be enabled using the Jabra PRO 930 base (see Section 7.7). Auto sleep mode is off by default. When enabled, the Jabra PRO 930 will automatically enter sleep mode after 8 hours of inactivity, as indicated by the battery indicator slow flashing blue. Sleep mode will end when docking or undocking the headset.
Six advanced settings can be configured using the base. Voice prompts indicate the current setting and value. The six settings are: • Mute reminder tone. • Ringtone. • Base ringtone volume. • Audio protection. • Wireless range. • Auto sleep mode. 1 Start setup mode • Put on the headset. • Simultaneously press and hold both headset volume buttons until the voice prompt says “Setup” and then release the buttons. Start setup ENGLISH 7.
flash x3 Medium (default) Base ringtone volume Low Off ENGLISH High Peakstop (default) flash x4 flash x5 Audio protection Peakstop and Intellitone Normal range (default) Wireless Range Low range Very low range flash x6 Auto sleep mode Off (default) On 3 End setup mode When finished, simultaneously press and hold both headset volume buttons until the voice prompt says “Goodbye” and then release the buttons.
• Put on the headset. • Simultaneously press and hold the mute button and both headset volume buttons until the voice prompt says “Factory default” and then release the buttons. The base will restart and reset the settings, indicated by the white battery icon on the base. FACTORY DEFAULT Reset settings ENGLISH 7.8 HOW TO RESET ADVANCED SETTINGS 7.9 COPY SETTINGS TO MULTIPLE JABRA PRO 930 BASES Jabra PRO 930 settings can be manually copied onto other Jabra PRO 930 bases. 1. Dock headset in the base. 2.
8.1 FAQS AND TROUBLESHOOTING Q How do I pair my headset with the Jabra PRO 930 base? A Dock the headset with the base to initiate pairing. Pairing will occur automatically, unless the base is currently linked with a primary headset (a headset already paired with the base). Alternatively you can force pair a new primary headset, if there is currently a primary headset already paired with the base. ENGLISH 8. SUPPORT Q Can I pair my headset directly with a third-party DECT phone, or base? A No.
ENGLISH Q Is it possible to set up an automatic dial tone for my softphone when I undock my headset? A Yes, for supported softphones the Jabra PRO 930 can be configured to automatically get a dial tone when the headset is undocked. 1. Launch Jabra Control Center, and select the ´Softphone´ tab. 2. Select/deselect the ´Open link when headset is undocked´ setting, and then click Apply. Q What is the range on the Jabra PRO 930? A Jabra PRO 930 supports a maximum range of up to 120 m (base to headset).
9.1 JABRA PRO 930 HEADSET Operating environment: 0˚C to +40˚C; Up to 95% RH non-condensing. Call control: Multi-function button support for answer call, end call, reject call, docking operations also answer and end calls. Volume control and microphone mute: Button controls on headset. Visual indicator: LED indicates call status, pairing status and other events. Audio indicators: Tones indicate incoming calls, low battery, volume level, microphone muting and other events.
Battery type: Lithium Ion-polymer. Battery capacity: 295 mA/h, typical. Battery talk time: Up to 8 hours. Battery lifetime: Minimum 1000 charge cycles. Battery standby time: At least 36 hours. Operating temperature range: -20˚C to +60˚C. The headset features a temperature-dependant charging algorithm that prevents the battery from being charged during extreme temperatures (below 0˚ and above 45˚C). Battery charge time: 20% charge in less than 20 minutes. 50% charge in less than 45 minutes.
The Jabra PRO 930 base meets the following specifications. Dimensions: 118 mm x 76 mm x 29 mm. Wireless standard: (CAT - iq) European DECT and U.S. DECT. Operating environment: 0˚C to +40˚C; Up to 95% RH non-condensing. Recharge cradle: Fits supplied Jabra PRO 900 series headset. Audio: Built-in speaker provides ring tones and/or audio feedback for keypad operation. PC connector: Mini USB. Firmware update: Downloadable from web, or via Jabra Direct.
CE This product is CE marked according to the provisions of the R & TTE Directive (99/5/EC). Hereby, GN declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. For further information, please consult http://www.jabra.com.
ENGLISH Industry Canada Operation is subject to the following two conditions: (1) This device may not cause interference and (2) This device must accept any interference, including interference that may cause undesired operation of the device. The term “IC:” before the certification/registration number only signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met.
ENGLISH 32-00704 G © 2015 GN Netcom A/S. All rights reserved. Jabra® is a registered trademark of GN Netcom A/S. All other trademarks included herein are the property of their respective owners. (Design and specifications subject to change without notice). MADE IN CHINA Type: WHB003 www.jabra.
