Jabra Engage 55 User manual
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1. Welcome.........................................5 2. What’s in the box..........................6 2.1 Stereo variant 2.2 Mono variant 2.3 Convertible variant 3. How to wear...................................9 3.1 Stereo/Mono headset 3.2 Convertible headset 3.3 How to change the convertible headset EarGel size 3.4 How to change the convertible headset from right to left 3.5 How to change the convertible headset EarHook 3.6 How to change the convertible headset wearing style 4. How to charge.............
6. DECT adapter overview........... 20 6.1 Status LEDs 7. Software...................................... 21 7.1 Jabra Direct 7.2 Jabra Xpress 7.3 Firmware update 8. How to use ................................. 23 8.1 Stereo/Mono headset overview 8.2 Convertible headset overview 8.3 Call controls 8.4 Status LEDs 8.5 Conference mode 8.6 Multiple call handling 8.7 How to change voice prompt language 8.8 How to reset the headset or Jabra Link 400 9. Change settings using the voice guided settings menu.......
Thank you for using the Jabra Engage 55. We hope you will enjoy it! Jabra Engage 55 features ENGLISH 1. Welcome • Up to 150 meters/490 feet DECT wireless range • Goes beyond the highest DECT Security Level C • Stereo sound* and wideband audio, optimized for speech clarity • Pre-paired adapter for instant calls • Durable USB DECT adapter is designed for portability • Lightweight to keep you comfortable all day • Adjustable sidetone lets you hear your own voice on calls • SafeTone™ 2.
The Jabra Engage 55 comes with one of three different headset styles: stereo, mono, and convertible. ENGLISH 2. What’s in the box 2.
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3.1 Stereo/Mono headset The headset can be worn with the microphone on the left or the right. ENGLISH 3.
The headset can be worn on the left or the right ear. ENGLISH 3.2 Convertible headset 3.
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1. Adjust the earhook to fit your specific ear shape. ENGLISH 3.5 How to change the convertible headset EarHook 2. P lace the headset on your ear.
ENGLISH 3. P oint the microphone towards your mouth. 4. E nsure the earhook is fitted to the back of your ear without a gap. Adjust the earhook if necessary.
Headband ENGLISH 3.
The stereo and mono headsets offer up to 13 hours of talk time, and the convertible headset offers up to 8 hours. ENGLISH 4. How to charge 4.1 USB charging Connect the headset to a power supply using the supplied USB cable. The status LED on the headset will flash yellow to indicate the headset is charging. It takes between 2.5 and 5 hours to fully charge the headset.
The headset will charge whenever it is docked in a charging stand that is connected to a USB power supply. The status LED on the headset and the battery icon on the charging stand will flash yellow to indicate the headset is charging. It takes approx. 1.5 hours to fully charge the headset. ENGLISH 4.
5.1 Connect the headset to a computer using the Jabra Link 400 ENGLISH 5. How to connect When purchased as a bundle, the headset and the Jabra Link 400 come pre-paired. Simply plug the Jabra Link 400 into your computer and turn on the headset. It may take up to 15 seconds for the headset to be detected by the computer. You may need to set the headset as the output and input device in the sound settings on your computer.
To manually pair a headset with a Jabra Link 400: 1. Ensure the headset is turned off. To turn off the headset press and hold the Call button for 5 seconds. 2. Press and hold the Call button on the headset for 4 seconds until the LED flashes blue and you hear a tone. The headset is now ready to pair. 3. Press and hold the button on the Jabra Link 400 for 1 second to complete the pairing with the headset. The LED will turn solid blue when the pairing is complete. 5 4 ENGLISH 5.
1. Plug the supplied micro-USB cable into an available USB port on your computer. ENGLISH 5.3 Connect the headset directly to a computer 2. Press and hold the Volume up button on the headset while simultaneously plugging the micro-USB cable into the headset. Once the LED on the headset stops flashing green, release the button. 3. The headset can now be selected as an audio playback device on the computer.
Status LED ENGLISH 6. DECT adapter overview Pairing button 6.
7.1 Jabra Direct Jabra Direct is software designed to support, manage, and enable optimal functionality for your Jabra devices. ENGLISH 7. Software Download via jabra.
Jabra Direct is software designed for mass deployment, management and analytics of Jabra headset and devices. ENGLISH 7.2 Jabra Xpress Download via jabra.com/xpress 7.3 Firmware update Jabra Direct will notify you when firmware is updating, or when a firmware update is available.
ENGLISH 8. How to use 8.1 Stereo/Mono headset overview Volume button Busylight Call button Status and Busylight LED Mute button Volume button 8.
Function Action Power on Press and hold the Call button for 1 second Power off Press and hold the Call button for 5 seconds Answer call Press the Call button End call Press the Call button Reject call Double press the Call button Put a call on hold Press and hold the Call button for 1 second Resume held call Press and hold the Call button for 1 second ENGLISH 8.
Adjust volume The convertible headset uses a motion sensor to detect which button is volume up and which is volume down, depending on the headset orientation Toggle Busylight Press both Volume buttons at the same time Access the voice guided settings menu Press and hold both Volume buttons at the same time for 2 seconds Mute/un-mute microphone Press the Mute button (stereo/mono headset) Mute/un-mute microphone Press the Mute button (convertible headset) ENGLISH Press the Volume buttons.
Busylight Incoming call Headset powering on ENGLISH 8.
Up to three additional headsets can be connected to one Jabra Link 400 for conference mode. ENGLISH 8.5 Conference mode 1. Ensure the additional headset is turned off, and then press and hold the Call button for 4 seconds. 2. Press and hold the button on the Jabra Link 400 for 1 sec to pair with the headset. 3. A voice prompt will play in the primary headset. Press the Call button on the primary headset to accept the additional headset to the conference mode.
The headset can accept and handle multiple calls at the same time. Multiple call handling Answer incoming call and put current call on hold Press and hold the Call button for 1 second Switch between held call and active call Press and hold the Call button for 1 second Reject incoming call, while on a current call Double press the Call button End current call and answer incoming call Press the Call button ENGLISH 8.
There are 5 available languages for the headset voice prompts: English, German, French, Japanese, and Spanish. ENGLISH 8.7 How to change voice prompt language To change language: 1. When not on a call, press and hold both Volume buttons for 2 seconds to access the voice guided settings menu. The first available setting is the voice prompt language. 2. Press the Volume buttons to cycle through the available languages. 3. Press the Call button to accept the language. 4.
The headset and Jabra Link 400 can be reset using Jabra Direct. ENGLISH 8.8 How to reset the headset or Jabra Link 400 To manually reset the headset, press and hold both the Call button and the Volume up buttons simultaneously. The headset must not be connected to the Jabra Link 400. To manually reset the Jabra Link 400, press and hold the button on the adapter while plugging it into a USB port.
Headset and call settings can be changed using the voice guided settings menu. Alternatively, all settings can be changed using Jabra Direct. ENGLISH 9.
Voice prompt language Select the headset voice language from a list of 5 languages Voice prompts Enables voice prompts on the headset Mute reminder tone Enables a periodic audio reminder when the microphone is muted Busylight Enables the busylight function on the headset Equalizer for calls Select an equalizer setting for calls Sidetone Enables Sidetone for calls Ringtone in headset Enables a ringtone to be played in the headset ENGLISH Settings 32
10.1 FAQ View the FAQs at jabra.com/help/engage55 ENGLISH 10. Support 10.2 How to care for your device • It is recommended to keep the headset between -5°C and 45°C (23°F and 113°F). • Do not store the headset for extended periods of time without recharging the battery (max. three months). • If the headset or base becomes dirty, it is recommended to clean them with a soft, lint-free cloth that has been dampened with clean water. 10.