Jabra Jabra PRO™ PRO™ 920 920 Duo User Manual www.jabra.
.1 PACKAGE CONTENTS...........................................................................................................................5 2.2 HEADSET OVERVIEW............................................................................................................................6 2.3 BASE OVERVIEW......................................................................................................................................7 2.4 OPTIONAL ACCESSORIES.....................................
SAFETONE™ AUDIO PROTECTION...........................................................................................18 7.2 WIRELESS RANGE................................................................................................................................18 7.3 POWER MANAGEMENT...................................................................................................................18 7.4 REMOTE CALL CONTROL............................................................................
Congratulations on purchasing your new Jabra PRO 920 Duo. We are sure you will enjoy its wide range of features, and find the headset comfortable to wear and easy to use. Jabra PRO 920 Duo headset features • Exceptional sound quality. • Volume and mute controls. • Intuitive headset multi-function button for easy call handling. • LED and audio indicators. • Advanced hearing protection with SafeTone™. • Noise-cancelling microphone. • Auto sleep mode for energy conservation. ENGLISH 1.
2. PRODUCT OVERVIEW PACKAGE CONTENTS ENGLISH 2.
HEADSET OVERVIEW ENGLISH 2.
BASE OVERVIEW Headset recharge contact ENGLISH 2.
2.4 OPTIONAL ACCESSORIES ENGLISH The following Jabra PRO accessories are available separately. Visit jabra.com for full accessory overview.
3.1 FOLDABLE BASE STAND The Jabra PRO 920 Duo base stand can be folded into three positions: open, closed and standing position, as illustrated. ENGLISH 3.
OPTION 1 OPTION 3 Desk Phone with GN1000 The GN1000 remote handset lifter manually lifts the desk phone handset to make or answer a call. For mounting instructions refer to documentation supplied with the GN1000. 1. On the desk phone, unplug the handset cable from the phone body. 2. Connect the handset cable on to the port marked the base. 3. Plug the supplied telephone cable into the port marked on the base. 4. Connect the telephone cable into the handset port on the desk phone. 5.
CONNECT POWER SUPPLY TO BASE 3.4 ENGLISH 3.3 1. Plug the power adapter into the port marked on the base. 2. Connect the power adapter to the mains power socket. DOCK THE HEADSET Dock the headset with the base Dock the headset. When docked correctly the headset battery will begin charging, if needed. Charge for 20 is steady green.
4.1 SET A CLEAR DIAL TONE 1. Put on the headset. 2. Press the headset button on the desk phone, or lift the desk phone handset. 3. Locate the clear dial tone switch on the back of the Jabra PRO 920 Duo base, as illustrated, and while listening in the headset for a clear dial tone, rotate the switch from A to G. 4. Determine the best switch position. The dial tone should be strong, clear and undistorted. 5.
5.1 HEADSET MULTI-FUNCTION BUTTON The multi-function button can answer calls and end calls using a combination of taps, double-taps or presses. ENGLISH 5. JABRA PRO 920 DUO FEATURES Multi-function button Function Tap Answer incoming call End current call Press (hold 1-3 seconds) Reject incoming call Put current call on hold, and accept incoming call (not supported by all phones) Power on (5 secs) Power off 5.
5.4 HEADSET LED INDICATOR ENGLISH The LED indicator indicates call status. Led indicator Headset state LED sample (click to view) Headset state Connected Headset docked in base Not connected Headset docked in charger Active call Headset docked in unknown base Incoming call Settings copying Power on Settings copied Power off Settings cannot be copied Pairing Firmware updating 5.
Audio Sample (click to listen) Voice prompt Setup Peakstop and intellitone Audio protection Peakstop Wireless range Normal Auto sleep mode Low Remote call control Very low Goodbye On Factory default Off Audio sample (click to listen) ENGLISH Voice prompt GN1000/RHL/none Jabra IQ DHSG Siemens Optipoint MSH Auto-detect 1 5.6 BASE VISUAL INDICATORS The Jabra PRO 920 Duo base has three LEDs to indicate battery, call status and events.
6.1 MAKING CALLS, ANSWERING CALLS AND ENDING CALLS Phone with headset port Phone with Jabra Link, or GN1000 Phone without headset port Make call 1. Tap the headset button on the desk phone. 2. Lift headset from docking cradle, or tap the multi-function button. 3. Dial number using desk phone. 1. Lift headset from docking cradle, or tap the multi-function button. 2. Dial number using desk phone. 1. Lift headset from docking cradle, or tap the multi-function button. 2.
7.1 SAFETONE™ AUDIO PROTECTION SafeTone™ provides effective hearing protection against potential risks, such as acoustic shock and noise exposure. SafeTone™ consists of two components, PeakStop™ and IntelliTone™ and can be set using the Jabra PRO 920 Duo headset (see Section 7.5). PeakStop™ acoustic shock protection PeakStop™ automatically suppresses sounds over 118dB(A), protecting hearing from acoustic shock. ENGLISH 7.
HOW TO CHANGE THE ADVANCED SETTINGS 1 Start setup mode • Put on the headset. • Simultaneously press and hold both headset volume buttons until the voice prompt says “Setup” and then release the buttons. ENGLISH 7.5 Four advanced settings can be configured using the base. Voice prompts indicate the current setting and value. The four settings are: • Audio protection. • Wireless range. • Auto sleep mode. • Remote call control.
HOW TO RESET ADVANCED SETTINGS • Put on the headset. • Simultaneously press and hold the mute button and both headset volume buttons until the voice prompt says “Factory default” and then release the buttons. Reset settings FACTORY DEFAULT The base will restart and reset the settings, indicated on the base. by the white battery icon 7.7 ENGLISH 7.6 COPY SETTINGS TO MULTIPLE JABRA PRO 920 DUO BASES Jabra PRO 920 Duo settings can be manually copied onto other Jabra PRO 920 Duo bases. 1.
8.1 FAQS AND TROUBLESHOOTING Q How do I pair my headset with the Jabra PRO 920 Duo base? A Dock the headset with the base to initiate pairing. Pairing will occur automatically, unless the base is currently linked with a primary headset (a headset already paired with the base). Alternatively you can force pair a new primary headset, if there is currently a primary headset already paired with the base. ENGLISH 8. SUPPORT Q Can I pair my headset directly with a third-party DECT phone, or base? A No.
9.1 JABRA PRO 920 DUO HEADSET Operating environment: 0˚C to +40˚C; Up to 95% RH non-condensing. Call control: Multi-function button support for answer call, end call, reject call, docking operations also answer and end calls. ENGLISH 9. TECHNICAL SPECIFICATIONS Volume control and microphone mute: Button controls on headset. Visual indicator: LED indicates call status, pairing status and other events.
Battery shelf life: Headset battery holds charge for 6 months in the off state, before recharge is required. 9.3 MATERIALS AND ALLERGIES The headband attachment is made of stainless steel and does not have a nickel-coated surface. Nickel release from the headband is 0.02 μg/cm2/week, which is below the 0.50 μg/cm2/week limit established by EU Directive 94/27/EF. The stainless steel alloy was tested for nickel release in accordance with the European standard EN 1811:1998.
CERTIFICATIONS AND SAFETY APPROVALS ENGLISH 9.6 CE This product is CE marked according to the provisions of the R & TTE Directive (99/5/EC). Hereby, GN declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/ EC. For further information, please consult http://www.jabra.com.
ENGLISH MADE IN CHINA MODEL: WHB003BS/ WHB003HS JABRA PROTM 920 DUO www.jabra.com REV A © 2015 GN Netcom A/S. All rights reserved. Jabra® is a registered trademark of GN Netcom A/S. All other trademarks included herein are the property of their respective owners. (Design and specifications subject to change without notice).
