Jackrabbit Music Information Guide Version 2.6 Jackrabbit Technologies, Inc POB 31421, Charlotte, NC, 28231 www.JackrabbitMusic.com sales@jackrabbittech.com 704.895.
Jackrabbit Information Guide Table of Contents Section 1 - Executive Overview...................................................................................................................3 Section 2 – Client Testimonials ...................................................................................................................4 Section 3 - Web-based Application Benefits ..............................................................................................
Jackrabbit Information Guide Section 1 - Executive Overview Jackrabbit is the easiest to use and most accessible lesson/class management system available. You pay a low monthly fee which covers access to the software, support and enhancements. Owners and managers need an application that is simple to use by their staff and provides comprehensive management reporting.
Jackrabbit Information Guide Section 2 – Client Testimonials "Jackrabbit is the only all in one system designed for our industry that can handle all our scheduling, online registration, CRM & billing needs. In my situation Jackrabbit replaced three disconnected systems (billing, contact management and scheduling) with one easy to use web based system. It has changed the way we do business." Chris Wilson - Academy of Music and Art - www.AcademyofMusicAndArt.
Jackrabbit Information Guide “The software is simple to use, powerful enough to run my multiple facilities and can be tailored to meet the many demands of a successful school.
Jackrabbit Information Guide Section 3 - Web-based Application Benefits Hosted Solution A huge benefit of Jackrabbit is that we host both the application and data for you. This means you don't need costly IT resources and you don't need to buy any software. Just point your browser to Jackrabbit and go – from anywhere. Because we can spread the cost of a highly available infrastructure across many clients, you get the savings and the security of knowing its always available when you need it.
Jackrabbit Information Guide Section 4 – Frequently Asked Questions How long does it take to implement the system? After you fill out the Buy Now form, we can have your system User ID ready in one business hour. We also have a great User Guide which contains an implementation chapter with a proven methodology that describes how to successfully and quickly implement this system in a matter of days.
Jackrabbit Information Guide Section 5 - Features & Functions Overview • • • • • • • • • • • • Student & Family Management Lesson/class Management Instructor Management Billing & Accounts Receivable Executive Dashboard On-line registration Integration into your existing website Electronic payments Multi location support Comprehensive Security Dance Studio - Specific Features Martial Arts - Specific Features Student & Family Management • • • • • • • • Unlimited # of students per family Unlimited # of
Jackrabbit Information Guide • • • Instructor info includes: name, status, type, 3 position(s), birthdate, home, work & cell phone, email, emergency contact info, lesson/classes taught, compensation info, feedback, certifications, certifications date, certification notes, background, unlimited notes & picture Instructor phone listing Instructor schedules Billing & Accounts Receivable • • • • • • • Automated assignment of recurring charges Multiple billing, discount, late fee, and payment options Paper a
Jackrabbit Information Guide • • Location data can not be accidently comingled (enrolled a student from Houston into a Dallas lesson/class) Reporting can be selected the location or organization level Comprehensive Security • • • • Multiple levels of access permissions Permissions can be based on software feature, location access or category of lesson/classes All communication between the end-users web browser is SSL 128 encrypted All sensitive billing information is encrypted in the Jackrabbit database
Jackrabbit Information Guide Section 6 - Sample Screens Executive Dashboard: This unique feature shows management every time they login critical success factors like: enrollment, lesson/class efficiency, drops, profitability and age accounts. User definable thresholds with easy to read indicators, red=bad, yellow-ok, green=good. To see the details, just click on the indicator. Helps to keep management focused on goals and objectives.
Jackrabbit Information Guide Family Screen: You can navigate to this screen from many other screens in the system: global search, student screen, lesson/class screen and several others. This screen contains additional family information under the tab headings: Summary, Students, Contacts, Lesson/classes, Transactions, Checklist, Billing Info and Miscellaneous. The summary tab provides the most commonly used information about a family.
Jackrabbit Information Guide Family Screen - Contacts Tab: This tab displays the most commonly used family contact information. If you would like to see a contact details, just click on the contact’s “view” link. If you want to email a contact, just click on the email link. Family Screen – Lesson/classes Tab: This tab displays the most commonly used lesson/class enrollment information. If you would like to navigate to the lesson/class screen, just click on the lesson/class name link.
Jackrabbit Information Guide Family Screen – Transactions Tab: This tab displays the most commonly used financial transaction information. If you would like to delete a transaction, just click on the appropriate “Delete” link. Family Screen – Billing Info Tab: This tab displays all the billing details about the family.
Jackrabbit Information Guide Family - Contact Screen: This is the screen displays all the details about a family contact. This screen can be easily navigated to from the Global Search Results and Family screens.
Jackrabbit Information Guide Student Screen: You can navigate to this screen from many other screens in the system: global search, family screen, lesson/class screen and several others. This screen contains all the student information under the tab headings: Summary, Lesson/classes, Health Info, Roll Notes, Skills and Feedback. The summary tab provides the most commonly used information about a student. The other information groups can easily be view by just clicking on the tabs.
Jackrabbit Information Guide Student – Health Tab: This tab displays the student’s health information. Lesson/class List Screen: This is lists all the lesson/classes with commonly used information. To access this screen just click on the “List lesson/classes” main menu item.
Jackrabbit Information Guide Lesson/class Screen: You can get to this screen from many other screens in the system: list lesson/classes, family screen, student screen and instructor screen. This screen contains additional lesson/class information under the tab headings: Summary, Enroll List, Drop List, Wait List, Instructors, Billing and Miscellaneous. The summary tab provides the most commonly used information about a lesson/class.
Jackrabbit Information Guide Lesson/class Screen – Enroll List Tab: This tab displays the currently enrolled students. You can navigate to the appropriate student by clicking on their name. You can drop a student from a lesson/class by clicking on the appropriate “Drop” link. Instructor Screen: The instructor screen displays the most commonly used instructor information. There is additional instructor information under the tab headings: Summary, Lesson/classes and Miscellaneous.
Jackrabbit Information Guide Enter Transaction Screen: You can navigate to this screen from many other screens: global search results, family screen, student screen. At the top of the screen you will notice some of the family information is displayed to verify this is the correct family and the balance is displayed to help verify the transaction amount. Import Data Screen: This feature is a huge time saver.
Jackrabbit Information Guide Announcement / System Settings Screen: From the Tools menu you can navigate to this screen from by choosing the “Manage Users” or “System Settings” menu items.
Jackrabbit Information Guide Section 7 – Sample Reports Jackrabbit has extensive reporting regarding financial, enrollment, transactions, attendance, efficiency, instructor, student and family. All reports can output to a variety of applications including: MS Excel, MS Word, HTML, text and PDF. This document only contains a few of the reports available. Check out the reporting video on the website for a quick tour of many of the reports available.
Jackrabbit Information Guide Revenue Snapshot: This report is used for evaluating the revenue, lost revenue, enrollment percentage, lesson/class revenue, lesson/class category enrollment and facility efficiency.
Jackrabbit Information Guide Transaction Listing: A report used for deposit slips, revenue tracking, fee generation and much more. Selection criteria for this report includes: family, date range, type, check #, amount range and User ID. Drop Report: A report used to evaluate why people are leaving or transferring lesson/classes.
Jackrabbit Information Guide Section 8 –Electronic Payments Charging credit cards and drafting bank accounts is easy with Jackrabbit. Jackrabbit gives you the ability to store credit card info and bank account information per family account. We adhere to all the security regulations regarding the handling of sensitive financial account information. You have the ability to click a button and charge a family’s credit card or bank account and the payment transaction is automatically written.
Jackrabbit Information Guide Section 9 - Support Support in the Web-based market A web-based solution introduces an unprecedented level of customer interaction and support is needed more than ever. Our Support staff has experience in addressing strategic customer support in this new marketplace. We are able to offer superior support due to our knowledge and experience in the ASP field. Jackrabbit End-User Support Jackrabbit support takes great pride in helping our users utilize this product.
Jackrabbit Information Guide Section 10 – Jackrabbit Technologies We have over 1500 clients in 14 countries using our competition management software (www.Score-Master.com) and enjoy supporting youth organizations. Our Jackrabbit system was designed for youth programs, individual child care centers of all sizes, including forprofit and non-profit organizations, church programs, Montessori schools, YMCA's, small and large school districts, franchising facilities and large corporations.
Jackrabbit Information Guide Section 11 - Privacy Policy Policy Jackrabbit is committed to respecting your privacy. We recognize your need for appropriate protection and management of personally identifiable information you share with us. We want you to understand the care with which we treat your personal information. To protect your privacy, we have adopted the following principles: Information Jackrabbit will not disclose your private and confidential information to any outside organization.
