Owner Manual

WARRANTY
Jacuzzi Luxury Bath (“Company”) offers a limited lifetime non-transferrable warranty to the original purchaser (“user”) of a Jacuzzi®
branded Malcolm™ faucet (“Faucet”), for personal or single family residential use, subject to the following terms, conditions and
limitations. The Company will repair or replace, at its sole option, the faucet or its component parts in accordance with the terms,
conditions and limitations set forth in this limited warranty. Units in commercial use are excluded from any warranty coverage
whatsoever. PLEASE READ THIS ENTIRE LIMITED WARRANTY, AS EXCLUSIONS AND CONDITIONS APPLY. The ceramic cartridge
is warranted against defects in material and workmanship for the lifetime of the product. If at any time the cartridge fails, Company will
provide a replacement cartridge or part, free of charge. All other portions of the Faucet are warranted against defects in material and
workmanship for one year from date of purchase. This warranty does not apply to any display models or to any options or accessories
not specifically mentioned herein. Warranty coverage begins on the date the unit was originally purchased by the user. The warranties
provided by Company do not cover labor, and are parts only warranties.
The components referenced above and coverage of this warranty are for defects in material or workmanship, and not damage caused by
installation, neglect, misuse, abuse, hard water conditions, optional equipment, the unit’s prior usage as an operational display, defects
that should have been discovered before installation, or failure to follow the instructions and warnings set forth in the owner’s manual,
including but not limited to cleaning of the Faucet and its component parts, such as using chemicals, abrasives, acids, solvents, etc.
Inspecting the unit prior to installation is the responsibility of the user, as well as the installer or building contractor who acts on behalf of
the user. In the event of a problem, the unit must not be installed. The Company is not responsible for failures or damage that could have
been discovered, repaired, or avoided by proper inspection and testing prior to installation. Damage occurring in transit is the
responsibility of the carrier. Damage occurring to the unit during installation is the responsibility of the installer, building contractor and/or
user, and damage occurring thereafter is the responsibility of the user. Any replacement parts shall be covered only by the original
equipment manufacturer warranty, if any. The distributor, dealer and user are responsible for knowing local code requirements and
notifying the installing contractor of these requirements at the time of purchase. The Company is not responsible for costs to modify any
product to obtain any code approval, such as city, county, or state building codes in U.S.A. or federal, municipal, provincial or other codes
in Canada and Mexico. To make a claim, user must first contact Company and thereafter return any part claimed to be defective within
the warranty period to Company, freight prepaid. Proof of purchase (original sales receipt) from the original purchaser must accompany
all warranty claims. Defects or damage caused by the use of other than genuine Company parts is not covered by this warranty.
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED ALTOGETHER
OR TO THE FULLEST EXTENT ALLOWED BY LAW. This Limited Warranty takes the place of all other warranties, express or implied, in
fact or at law, including implied warranties of merchantability and fitness for a particular purpose. Company reserves the right to use
replacement parts that may be different from the part(s) that accompanied the original Faucet, including but not limited to different in
appearance, configuration, performance and/or structure. No agent, dealer, distributor, service company or other party is authorized to
change, modify or extend the terms of this limited warranty in any manner whatsoever. In addition, THE COMPANY WILL NOT BE
RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES or losses arising from any cause (e.g., water damage to carpet,
ceiling, tiles, marble, loss of use, etc.) including but not limited to its own negligence. This exclusion applies even if Company was
advised in advance of the possibility of such damages. This limited warranty does not include labor, transportation, or other costs incurred
in the removal and/or reinstallation of the original unit and/or installation of a replacement unit; any costs relating to obtaining access for
repair; or loss of use damage, including loss of sales, profit or business advantage of any kind under any circumstances. Faucet units are
excluded from any warranty coverage if any addition, deletion, or modification of any kind whatsoever has been made to the unit (or to
any component). Warranty coverage is provided in the United States of America, Canada and Mexico only. The liability of Company
under this limited warranty, if any, shall not exceed the original amount paid for the Faucet or product claimed to be defective. Dated proof
of purchase of Faucet is required for a warranty claim. These disclaimers shall be equally applicable to any service provided by Company
and its designated representatives.
The Company will provide the warranty service described above when the following conditions have been met: the failure is of the nature
or type covered by the warranty; the user has informed an Authorized Jacuzzi Luxury Bath Service Agent or Warranty Service
Department Representative of the nature of the problem during the warranty period; conclusive evidence (e.g., dated proof of purchase)
is provided to the foregoing by the user proving that the failure occurred or was discovered within the warranty period; and, an authorized
independent service person or Company representative has been permitted to inspect the unit during regular business hours within a
reasonable time after the problem was reported by the user. In order to obtain warranty service, contact Jacuzzi Luxury Bath at:
www.jacuzzi.com or Warranty Service Department, 14525 Monte Vista Avenue, Chino, California 91710, [phone].
All replacement parts, equipment, and repairs shall assume the remaining warranty period of the part(s) replaced. The Company’s
warranty obligation shall be discharged upon tender of replacement or repair. The customer’s refusal to accept the tender terminates the
Company’s warranty obligation.
LEGAL RIGHTS: This Limited Warranty gives you specific legal rights. There are no warranties applicable to Jacuzzi® products except
as expressly stated herein or as implied by applicable state and federal laws. You may also have other rights that vary from state to state.
Some states do not allow limitations on how long an implied warranty lasts, disclaimer of certain warranties, or the exclusion or limitation
of incidental damages, so some of the above limitations may not apply to you. Company will not be responsible for any statements or
representations made in any form that go beyond, are broader than or are inconsistent with any authorized literature or specifications
furnished by the Company.
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