Warranty Guide

made in any form that go beyond, are broader than or are inconsistent with any authorized literature or specifications
furnished by the Company.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental
or consequential damages, so the above limitations and exclusions may not apply to you.
RETURN OF WARRANTY CARD
The attached Warranty Registration Card MUST be filled out by the purchaser within thirty (30) days from purchase
and received by Jacuzzi Whirlpool Bath in order for this warranty to become effective.
RESPONSIBILITIES OF OTHERS
Inspecting the unit prior to installation is the responsibility of the installer or building contractor who acts on behalf of
the user. They are responsible for ensuring the unit is free of defect or damage. Notices are placed on and in the unit
and on the shipping carton advising the installer of this responsibility. In the event of a problem, the unit must not be
installed. The Company is not responsible for failures or damage that could have been discovered, repaired, or
avoided by proper inspection and testing (including proper water testing) prior to installation.
Damage occurring in transit is the responsibility of the carrier. The user or installer MUST open the crate and inspect
the unit for damage when it is delivered. If damage is discovered, it must be reported immediately to the seller and the
carrier in writing, and an inspection requested. Failure of the carrier to respond should be reported to the seller and the
carrier. Your freight claims should be filed promptly thereafter.
It is the responsibility of the installer, building contractor, or user to provide access for service. The Company is not
responsible for any costs relating to obtaining access for repair. The user shall bear such costs and, if appropriate, must
seek recovery from the installer.
Damage occurring to the unit during installation is the responsibility of the installer and/or building contractor and
damage occurring thereafter is the responsibility of the user.
Failure of any optional equipment is the sole responsibility of the equipment manufacturer except as provided above
and shall not extend to or apply to any replacement parts for the Options and accessories. Any replacement parts shall
be covered by the original equipment manufacturer.
The Distributor or Dealer is responsible for knowing local code requirements and notifying the installing contractor
and/or user of these requirements at the time of purchase. The Company is not responsible for costs to modify any
product to obtain any code approval, such as city, county, or state building codes in U.S.A. or municipal or provincial
codes in Canada.
WARRANTY SERVICE
For the customer's benefit, the Company maintains a list of independent service personnel to perform required
warranty service repairs. Such firms are not agents or representatives of the Company and cannot bind the Company by
words or conduct.
The Company will provide the warranty service described above when the following conditions have been met: the
failure is of the nature or type covered by the warranty; the user has informed an Authorized Jacuzzi Whirlpool Bath
Service Agent or Warranty Service Department Representative of the nature of the problem during the warranty period;
conclusive evidence (e.g., proof of purchase or installation) is provided to the foregoing by the user proving that the failure
occurred or was discovered within the warranty period; an authorized independent service person or Company
representative has been permitted to inspect the unit during regular business hours within a reasonable time after the
problem was reported by the user.
In order to obtain warranty service, contact the nearest Jacuzzi Whirlpool Bath Authorized Service Agent
(http://www.jacuzzi.com/trade/bath_product_support/repairs/) for listing. Describe the problem and the Authorized Service
Agent will inspect the unit and provide the required warranty service.
If you are unable to contact a Jacuzzi Whirlpool Bath Authorized Service Agent, call or write:
Jacuzzi Whirlpool Bath
Warranty Service Department
14801 Quorum Dr., Suite 400,
Dallas, TX 75254
Call: 1-[phone]
To obtain warranty replacement for factory-installed components for Company supplied options and accessories
manufactured and supplied by the Company, call or write the above. Provide a description of the problem and proof of
purchase. You will be instructed how to obtain replacements and where to return, at your expense, the failed
component(s), option(s), or accessory(ies).
All replacement parts, equipment, and repairs shall assume the remaining warranty period of the part(s) replaced.
The Company's warranty obligation shall be discharged upon tender of replacement or repair. The customer's refusal
to accept the tender terminates the Company's warranty obligation.
©
2007 Jacuzzi Whirlpool Bath