Warranty

RESPONSIBILITIES OF OTHERS
Inspectingtheunitpriortoinstallationistheresponsibilityoftheinstallerorbuildingcontractorwhoactsonbehalfoftheuser.Theyareresponsible
forensuringtheunitisfreeofdefectordamage.Noticesareplacedonandintheunitandontheshippingcartonadvisingtheinstallerofthis
responsibility.Intheeventofaproblem,theunitmustnotbeinstalled.TheCompanyisnotresponsibleforfailuresordamagethatcouldhavebeen
discovered,repaired,oravoidedbyproperinspectionandtestingpriortoinstallation.
Damageoccurringintransitistheresponsibilityofthecarrier.TheuserorinstallerMUSTopenthecratesandinspecttheunitfordamagewhenit
isdelivered.Ifdamageisdiscovered,itmustbereportedimmediatelytothesellerandthecarrierinwriting,andaninspectionrequested.Failureof
thecarriertorespondshouldbereportedtothesellerandthecarrier.Yourfreightclaimsshouldbeledpromptlythereafter.
Itistheresponsibilityoftheinstaller,buildingcontractor,orusertoprovideaccessforservice.TheCompanyisnotresponsibleforanycosts
relatingtoobtainingaccessforrepair.Theusershallbearsuchcostsand,ifappropriate,mustseekrecoveryfromtheinstaller.
Damageoccurringtotheunitduringinstallationistheresponsibilityoftheinstallerand/orbuildingcontractoranddamageoccurringthereafteristhe
responsibilityoftheuser.
Failureofanyoptionalequipmentisthesoleresponsibilityoftheequipmentmanufacturer.(OptionsandaccessoriesmanufacturedbytheCompany
arewarrantedforninety(90)daysfromtheoriginaldateofpurchaseforpartsonly.)
TheDistributororDealerisresponsibleforknowinglocalcoderequirementsandnotifyingtheinstallingcontractorand/oruserofthese
requirementsatthetimeofpurchase.TheCompanyisnotresponsibleforcoststomodifyanyproducttoobtainanycodeapproval,suchascity,
county,orstatebuildingcodesinU.S.A.ormunicipalorprovincialcodesinCanada.
WARRANTY SERVICE
Forthecustomer'sbenet,theCompanymaintainsalistofindependentservicepersonneltoperformrequiredwarrantyservicerepairs.Suchrms
arenotagentsorrepresentativesoftheCompanyandcannotbindtheCompanybywordsorconduct.
TheCompanywillprovidethewarrantyservicedescribedabovewhenthefollowingconditionshavebeenmet:thefailureisofthenatureortype
coveredbythewarranty;theuserhasinformedanAuthorizedJacuzziLuxuryBathServiceAgentorWarrantyServiceDepartmentRepresentative
ofthenatureoftheproblemduringthewarrantyperiod;conclusiveevidence(e.g.,proofofpurchaseorinstallation)isprovidedtotheforegoing
bytheuserprovingthatthefailureoccurredorwasdiscoveredwithinthewarrantyperiod;anauthorizedindependentservicepersonorCompany
representativehasbeenpermittedtoinspecttheunitduringregularbusinesshourswithinareasonabletimeaftertheproblemwasreportedbythe
user.
Inordertoobtainwarrantyservice,consultyourlocaltelephonebookforthelocationofthenearestJacuzziLuxuryBathAuthorizedServiceAgent.
DescribetheproblemandtheAuthorizedServiceAgentwillinspecttheunitandprovidetherequiredwarrantyservice.
IfyouareunabletocontactaJacuzziLuxuryBathAuthorizedServiceAgent,callorwrite:
Jacuzzi
®
Luxury Bath
14525MonteVistaAvenue
Chino,California,91710
Call:800-288-4002
Toobtainwarrantyreplacementforfactory-installedcomponentsorCompanysuppliedoptionsandaccessories
manufacturedandsuppliedbytheCompany,callorwritetheabove.Provideadescriptionoftheproblemand
proofofpurchase.Youwillbeinstructedhowtoobtainreplacementsandwheretoreturn,atyourexpense,the
failedcomponent(s),option(s),oraccessory(ies).
Allreplacementparts,equipment,andrepairsshallassumetheremainingwarrantyperiodofthepart(s)replaced.
TheCompany'swarrantyobligationshallbedischargedupontenderofreplacementorrepair.Thecustomer's
refusaltoacceptthetenderterminatestheCompany'swarrantyobligation.
Ninety-Day
PartsOnly
LimitedWarranty
On
Accessory(ies)
Warranty Registration Card
Ninety-Day
PartsOnly
LimitedWarranty
On
Accessory(ies)
Thiscardmustbelledoutandreturnedtotheaddressprintedontheother sidewithinthirty(30)daysfromdateofpurchaseinorderforthiswarranty tobecomeeffective. Purchaser'sName__________________________________________ Purchaser'sAddress________________________________________  City_____________________________ State ______ Zip_________ DateofPurchase___________________________________________ ModelName______________________________________________ SerialNumber_____________________________________________ Dealer'sName_____________________________________________ Dealer'sAddress___________________________________________ 1. HowdidyoursthearaboutthisJacuzzi®product?
()Advertisement()ArticleinMagazine/Newspaper ()VisitedDealer/PlumbingSupplier()YellowPages ()Builder/Plumber/Remodeler()Decorator/Architect ()VisitedRetailer/HomeCenterStore ()WordofMouth...Friend/Relative/Acquaintance ()Other(PleaseDescribe)________________________________
2. Whorstgaveyouspecicinformationaboutthisproduct(specications,
prices,etc.)?
()Dealer/PlumbingSupplier()Builder()Remodeler ()PlumbingContractor()Retailer/HomeCenterStore ()Decorator/Architect()AlreadyInstalled
3. Whatwasthemainreasonforpurchase?
()Styling()WarrantyService()ProductFeatures ()BrandName()Price()Hydrotherapy ()HomeResale_______________________________________ ()Other _____________________________________________
4. Whonallydecidedwhichproductyouwouldbuy?
()Self()Spouse()SelfandSpouseTogether ()OtherFamilyMember()Designer/Architect ()Builder/Plumber/Remodeler()AlreadyInstalled
5. Whoinstalled?()Alreadyinstalled/NewHome
()Contractor/Plumberwhenremodeling ()Self/Spousewhenremodeling ()Other _____________________________________________
6. Whatisthecurrentmarketvalueofthisproperty?
Pleaseestimate$________________________________________
7. Whatistheageoftheheadofthehousehold?_____________ years 8. Whatothermanufacturersdidyouconsider?
()Eljer()Lasco()PricePster()AquaGlass ()Kohler()AmericanStandard()Sterling ()Other(Specify)______________________________________
9. Howlongdidyoushopbeforepurchasingunit?
()1day ()2months-6months ()2-7days ()6months-1year ()1week-2weeks ()1year-2years ()2weeks-4weeks ()+2years ()1month-2months
10.Approximatelyhowlonghaveyoulivedinthishome?____________ 11.Pleaseindicate,approximately,thetotalannualincomeofyour
household.
()Upto$24,999 ()$50,000to$74,999 ()$25,000to$29,999()$75,000to$99,999 ()$30,000to$39,999()$100,000to$149,999 ()$40,000to$49,999()$150,000andAbove
12.Wasyourpurchaseprocess?
()Veryeasy()Easy()Difcult()VeryDifcult