Warranty

Returns / Exchanges
Return Policy
Jaipur Living proudly stands behind every product we sell with a goal of 100% satisfaction for
our customers. From time-to- time, there may be an issue with one of our products. We have
outlined our return policy to ensure that any and all problems are efficiently resolved in a timely
manner. Please inspect your order carefully upon receipt with the driver present. Any
damage should be refused at the time of delivery and noted by the carrier. Please note the
steps to our return policy below:
Return Address:
Jaipur Living, Inc.
Attn: Returns Department
1800 Cherokee Parkway
Acworth, GA 30102
All Returns
 • Items in original condition may be returned within 60 days of receipt with a 15%
Restocking fee.
 • No returns accepted on Pillows, Poufs or Throws.
 • All Clearance items are Final Sale and non-returnable.
 • Product must be returned in the original or equivalent packaging.
 • Jaipur does not accept returns on any item after 60 days from receipt.
 • Any item returned without an RMA can be refused at the customer’s expense.
 • For your protection, we recommend that all shipments be sent back with a traceable
return number and proper insurance.
 • Once the item is received and inspected at Jaipur, a credit (not including freight) for the
item will be issued to your account. If you maintain a prepay account and require a check
to be issued, please contact our accounting department to request a check refund at
888.676.7330 or email us at [e-mail].
 • An RMA number must be clearly marked on the outside of the package for all returns
including sample returns.
 • RMA numbers can be obtained by emailing [e-mail] or through Jaipur
Living’s Customer Service department at 888.676.7330.
 • Please note that a 3% credit card fee will be charged/deducted on all returns if
original form of payments was a credit card on all non-defective/damaged rugs for
Prepay customer.