Warranty
30-Year Limited Warranty
for limited areas of AZ, CA, NM, NV, OR, WA & all areas of HI
HardiePlank
®
HZ10
™
Lap Siding, HardiePanel
®
HZ10
™
Vertical Siding,
HardieShingle
®
HZ10
™
Siding, HardieSoffit
®
HZ10
™
Panels
1. LIMITED WARRANTY. James Hardie Building Products Inc.
(“Hardie”) warrants, for a period of thirty (30) years (the “Limited
Warranty Period”) from the date of purchase or installation of Hardie
Fiber-Cement HARDIEPLANK
®
HZ10
™
,
HARDIEPANEL
®
HZ10
™
,
HARDIESHINGLE
®
HZ10
™
, and
HARDIESOFFIT
®
HZ10
™
products (each, the “Product”) within the HZ10 Product
Locations (as further dened in Section 9 below), that such purchased
Product complies with ASTM C1186 , will resist damage caused
by hail or termite attacks, and is free from defects in material and
workmanship. is Limited Warranty extends only to (i) to the rst
retail purchaser of the Product; (ii) the rst owner of the structure
to which the Product is applied and (iii) the rst transferee (each a
“Covered Person”) where the Product is installed in an HZ10 product
location as dened in Section 9 below.
2. WHAT WE WILL DO. If, during the Limited Warranty Period,
the Product is defective in material or workmanship, Hardie will, in
its sole discretion, either repair or replace the defective portion of the
Product, or, during the rst (1st) through the thirtieth (30th) year,
reimburse the Covered Person for up to twice the original retail cost of
the defective portion of the Product. Aer the 30th year, this Limited
Warranty will expire and shall no longer be applicable. If the original
retail cost cannot be established by the Covered Person to Hardie’s
reasonable satisfaction, the cost shall be determined by Hardie in its sole
and reasonable discretion. Hardie’s replacement of the defective Product
or reimbursement pursuant to Section 2 of this Limited Warranty is
the exclusive remedy for the Covered Person for any defect in materials
or workmanship. HARDIE WILL NOT REFUND OR PAY ANY
COSTS IN CONNECTION WITH LABOR OR ACCESSORY
MATERIALS.
3. WHAT YOU MUST DO/CONDITIONS OF LIMITED
WARRANTY. Warranty coverage under this Limited Warranty shall
be subject to the following terms and conditions:
(A) A Covered Person must provide written notice to Hardie within
thirty (30) days aer discovery of any claimed defect covered by this
Limited Warranty and before beginning any permanent repair. e
notice must describe the location and details of the claimed defect
and any additional information necessary for Hardie to investigate
the claim. Photos of the Product, showing the claimed defect must
accompany the notice. A claimant under this Limited Warranty
must provide proof to Hardie that such claimant is a Covered
Person as dened in Section 1 above.
(B) e Product must be installed in the HZ10 Product Locations and
according to Hardie’s printed installation requirements and must
comply with all building codes adopted by federal, state or local
governments or government agencies applicable to the installation.
(C) Upon discovery of a claimed defect, a Covered Person must
immediately, and at a Covered Person’s own expense, provide for
4. WHAT IS NOT COVERED. is Limited Warranty does not
cover damage or defects resulting from or in any way attributable to: (a)
e improper storage, shipping, handling or installation of the Product
including, without limitation, failure of the Product to be installed in
strict compliance with the Conditions of Limited Warranty set forth in
Section 3 of this Limited Warranty and/or improper installation of studs
or other accessories; (b) Further processing, modication or alteration
of the Product aer shipping from Hardie; (c) Neglect, abuse, or misuse;
(d) Repair or alteration; (e) Settlement or structural movement and/or
movement of materials to which the Product is attached; (f ) Damage
from incorrect design of the structure; (g) Exceeding the maximum
designed wind loads; (h) Acts of God including, but not limited to,
tornados, hurricanes, oods, earthquakes, severe weather or other natural
phenomena, (including, but not limited to, unusual climate conditions);
(i) Eorescence, peeling or performance of any third party paints,
stains and/or coatings; (j) Growth of mold, mildew, fungi, bacteria, or
any organism on any surface of the Product (whether on the exposed or
unexposed surfaces); (k) Lack of proper maintenance; (l) Installation
of the Product outside an HZ10 Product Location; or (m) Any cause
other than defects in material and workmanship attributable to Hardie.
5. LIMITATION OF LIABILITY. IN NO EVENT
SHALL HARDIE BE LIABLE FOR ANY INCIDENTAL,
CONSEQUENTIAL OR SPECIAL DAMAGES, INCLUDING
BUT NOT LIMITED TO, ANY CLAIMS OF PROPERTY
DAMAGE, BASED UPON BREACH OF WARRANTY, BREACH
OF CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation may not apply to you.
6. LIMITATION OF WARRANTY. THE ABOVE LIMITED
WARRANTY IS THE EXCLUSIVE WARRANTY FOR THE
PRODUCT. HARDIE DISCLAIMS ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS FOR
PARTICULAR PURPOSE OR OTHERWISE. In the event that
applicable consumer law prohibits the disclaimer of an implied warranty,
the above Limited Warranty shall not extend the time period of any such
implied warranty. Some states do not allow limitations for consumers
on how long an implied warranty lasts, so the above limitation may not
apply to you. is Limited Warranty gives you specic legal rights, and
you may have additional rights, which vary from state to state.
7. ENTIRE AGREEMENT. is Limited Warranty contains and
represents the only warranty extended by Hardie for the Product. No
employee or agent of Hardie or any other party is authorized to make
any other warranty in addition to those made in this Limited Warranty.
8. HOW TO OBTAIN LIMITED WARRANTY SERVICE. For
warranty service call 1.866.375.8603 or write Limited Warranty
Department, James Hardie Building Products Inc., 10901 Elm Avenue,
Fontana, California 92337.
9. HZ10 PRODUCT LOCATIONS Approved HZ10 product
geographic installation locations shall mean Hawaii as well as Arizona,
California, New Mexico, Nevada, Oregon and Washington, but only in
the zip codes noted on the following pages.
* Elevation Based Zip Codes - Use of HZ10 products in these CA, WA &
OR zip codes is only appropriate for elevations below 2000 . Locations
above 2000 . should utilize HZ5 products. If you are unsure of your
elevation, visit www.hardiezone.com or call 1-866-9-HARDIE.
HZ10 Limited Coverage
Warranty Area
protection of all property that could
be aected until the claimed defect
is remedied if applicable. Before any
permanent repair to the Product, a
Covered Person must allow Hardie
or Hardie’s authorized agent to enter
the property and structure where the
Product is installed, if applicable,
and examine, photograph and take
samples of the Product.