Warranty Guide
30-Year Limited Warranty
(AL, AR, GA, HI, FL, LA, MS, OK, SC, TX, PR and limited areas of AZ, CA, KY, NC, NM, NV, OR, TN, VA, & WA)
HardiePlank
®
HZ10
®
Lap Siding, HardiePanel
®
HZ10
®
Vertical Siding,
HardieShingle
®
HZ10
®
Siding, HardieSoffit
®
HZ10
®
Panels
1. LIMITED WARRANTY. James Hardie Building Products Inc.
(“Hardie”) warrants, for a period of thirty (30) years (the “Limited
Warranty Period”) from the date of purchase of Hardie Fiber-
Cement HARDIEPLANK
®
HZ10
®
,
HARDIEPANEL
®
HZ10
®
,
HARDIESHINGLE
®
HZ10
®
, and
HARDIESOFFIT
®
HZ10
®
products (each, the “Product”) within the HZ10 Product Locations
(as further dened in Section 9 below), that such purchased Product
complies with ASTM C1186 , will resist damage caused
by hail or termite attacks, and is free from defects in material and
workmanship. is Limited Warranty extends only to (i) to the rst
retail purchaser of the Product; (ii) the rst owner of the structure
to which the Product is applied and (iii) the rst transferee (each a
“Covered Person”) where the Product is installed in an HZ10 product
location as dened in Section 10 below.
2. WHAT WE WILL DO. If, during the Limited Warranty Period,
the Product is defective in material or workmanship, Hardie will, in
its sole discretion, either repair or replace the defective portion of the
Product, or, during the rst (1st) through the thirtieth (30th) year,
reimburse the Covered Person for up to twice the original retail cost of
the defective portion of the Product. Aer the 30th year, this Limited
Warranty will expire and shall no longer be applicable. If the original
retail cost cannot be established by the Covered Person to Hardie’s
reasonable satisfaction, the cost shall be determined by Hardie in its
sole and reasonable discretion. Hardie’s repair, replacement, or refund
of the defective portion of the Product or reimbursement pursuant
to Section 2 of this Limited Warranty is the exclusive remedy for the
Covered Person for any defect in materials or workmanship. HARDIE
WILL NOT REFUND OR PAY ANY COSTS IN CONNECTION
WITH LABOR OR ACCESSORY MATERIALS.
3. WHAT YOU MUST DO/CONDITIONS OF LIMITED
WARRANTY. Warranty coverage under this Limited Warranty shall
be subject to the following terms and conditions:
(A) A Covered Person must provide written notice to Hardie within
thirty (30) days aer discovery of any claimed defect covered by this
Limited Warranty and before beginning any permanent repair. e
notice must describe the location and details of the claimed defect
and any additional information necessary for Hardie to investigate
the claim. Photos of the Product, showing the claimed defect must
accompany the notice. A claimant under this Limited Warranty
must provide proof to Hardie that such claimant is a Covered
Person as dened in Section 1 above.
(B) e Product must be installed in the HZ10 Product Locations and
according to Hardie’s printed installation requirements and must
comply with all building codes adopted by federal, state or local
governments or government agencies applicable to the installation.
(C) Upon discovery of a claimed defect, a Covered Person must
immediately, and at a Covered Person’s own expense, provide for
protection of all property that could be aected until the claimed
defect is remedied if applicable. Before any permanent repair to the
Product, a Covered Person must allow Hardie or Hardie’s authorized
agent to enter the property and structure where the Product is
installed, if applicable, and examine, photograph and take samples of
the Product.Any repairs initiated by or on behalf of a Covered person
without prior authorization from Hardie may void the warranty.
4. WHAT IS NOT COVERED. is Limited Warranty does not
cover damage or defects resulting from or in any way attributable to: (a)
e improper storage, shipping, handling or installation of the Product
including, without limitation, failure of the Product to be installed in
strict compliance with the Conditions of Limited Warranty set forth in
Section 3 of this Limited Warranty and/or improper installation of studs
or other accessories; (b) Further processing, modication or alteration
of the Product aer shipping from Hardie; (c) Neglect, abuse, or misuse;
(d) Repair or alteration; (e) Settlement or structural movement and/
or movement of materials to which the Product is attached; (f ) Damage
from incorrect design of the structure; (g) Exceeding the maximum
designed wind loads; (h) Acts of God including, but not limited to,
tornados, hurricanes, oods, earthquakes, severe weather or other natural
phenomena, (including, but not limited to, unusual climate conditions); (i)
Eorescence, peeling or performance of any third party paints, stains and/
or coatings; (j) Growth of mold, mildew, fungi, bacteria, or any organism
on any surface of the Product (whether on the exposed or unexposed
surfaces); (k) Lack of proper maintenance; (l) Installation of the Product
outside an HZ10 Product Location; or (m) Any cause other than defects in
material and workmanship attributable to Hardie.
5. LIMITATION OF LIABILITY. IN NO EVENT SHALL HARDIE BE
LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL OR SPECIAL
DAMAGES, INCLUDING BUT NOT LIMITED TO, ANY CLAIMS
OF PROPERTY DAMAGE, BASED UPON BREACH OF WARRANTY,
BREACH OF CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation may not apply to you.
6. LIMITATION OF WARRANTY. THE ABOVE LIMITED
WARRANTY IS THE EXCLUSIVE WARRANTY FOR THE
PRODUCT. HARDIE DISCLAIMS ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS FOR
PARTICULAR PURPOSE OR OTHERWISE. In the event that
applicable consumer law prohibits the disclaimer of an implied warranty,
the above Limited Warranty shall not extend the time period of any such
implied warranty. Some states do not allow limitations for consumers on
how long an implied warranty lasts, so the above limitation may not apply
to you. is Limited Warranty gives you specic legal rights, and you may
have additional rights, which vary from state to state.
7. ENTIRE AGREEMENT. is Limited Warranty contains and
represents the only warranty extended by Hardie for the Product. No
employee or agent of Hardie or any other party is authorized to make any
other warranty in addition to those made in this Limited Warranty.
8. MODIFICATION OR DISCONTINUATION OF PRODUCTS.
Hardie reserves the right to discontinue or modify the Product at any time
without notice. In the event that repair or replacement of the Product
pursuant to this Limited Warranty is not possible, Hardie will fulll any
repair or replacement obligation under this Limited Warranty with a
product of equal or greater value.
9. HOW TO OBTAIN LIMITED WARRANTY SERVICE. For warranty
service call 1.866.375.8603 or write Limited Warranty Department, James
Hardie Building Products Inc., 10901 Elm Avenue, Fontana, California 92337.
10. HZ10 PRODUCT LOCATIONS Approved HZ10 product
geographic installation locations shall mean Alabama, Arkansas, Georgia,
Hawaii, Florida, Louisiana, Mississippi, Oklahoma, South Carolina, Texas,
and Puerto Rico as well as limited areas of Arizona, California, Kentucky,
North Carolina, New Mexico, Nevada, Oregon, Tennessee, Virginia, and
Washington, but only in the zip codes noted on the following pages.
* Elevation Based Zip Codes - Use of HZ10 products in these CA, OR & WA
zip codes is only appropriate for elevations below 2000 . Locations above
2000 . should utilize HZ5 products. If you are unsure of your elevation, visit
www.hardiezone.com or call 1-866-9-HARDIE.
HZ10
®
Limited Coverage
Warranty Area
Effective July 2011