Warranty Guide

30-Year Limited Warranty
(AL, AR, GA, HI, FL, LA, MS, OK, SC, TX, PR and limited areas of AZ, CA, KY, NC, NM, NV, OR, TN, VA, & WA)
HardiePlank
®
HZ10
®
Lap Siding, HardiePanel
®
HZ10
®
Vertical Siding,
HardieShingle
®
HZ10
®
Siding, HardieSoffit
®
HZ10
®
Panels
James Hardie Building Products Inc. (“Hardie”) warrants, for a
period of thirty (30) years (the “Limited Warranty Period”) from
the date of purchase of Hardie Fiber-Cement HARDIEPLANK
®
HZ10
®
, HARDIEPANEL
®
HZ10
®
, HARDIESHINGLE
®
HZ10
®
,
and
HARDIESOFFIT
®
HZ10
®
products (each, the “Product”)
within the HZ10 Product Locations (as further dened in Section 9
below), that such purchased Product complies with ASTM C1186 ,
will resist damage caused
by hail or termite attacks, and is free from defects in material and
workmanship. is Limited Warranty extends only to (i) to the rst
retail purchaser of the Product; (ii) the rst owner of the structure
to which the Product is applied and (iii) the rst transferee (each
a “Covered Person”) where the Product is installed in an HZ10
product location as dened in Section 10 below.
If, during the Limited Warranty Period, the Product is defective in
material or workmanship, Hardie will, in its sole discretion, either
repair or replace the defective portion of the Product, or, during the
rst (1st) through the thirtieth (30th) year, reimburse the Covered
Person for up to twice the original retail cost of the defective portion
of the Product. After the 30th year, this Limited Warranty will expire
and shall no longer be applicable. If the original retail cost cannot be
established by the Covered Person to Hardie’s reasonable satisfaction,
the cost shall be determined by Hardie in its sole and reasonable
discretion. Hardie’s repair, replacement, or refund of the defective
portion of the Product or reimbursement pursuant to Section 2 of this
Limited Warranty is the exclusive remedy for the Covered Person for
any defect in materials or workmanship.
Warranty coverage under this Limited Warranty shall be subject to
the following terms and conditions:
(A) A Covered Person must provide written notice to Hardie within
thirty (30) days after discovery of any claimed defect covered
by this Limited Warranty and before beginning any permanent
repair. e notice must describe the location and details of the
claimed defect and any additional information necessary for
Hardie to investigate the claim. Photos of the Product, showing
the claimed defect must accompany the notice. A claimant under
this Limited Warranty must provide proof to Hardie that such
claimant is a Covered Person as dened in Section 1 above.
(B) e Product must be installed in the HZ10 Product Locations
and according to Hardie’s printed installation requirements and
must comply with all building codes adopted by federal, state
or local governments or government agencies applicable to the
installation.
(C) Upon discovery of a claimed defect, a Covered Person must
immediately, and at a Covered Person’s own expense, provide for
protection of all property that could be aected until the claimed
defect is remedied if applicable. Before any permanent repair
to the Product, a Covered Person must allow Hardie or Hardie’s
authorized agent to enter the property and structure where the
Product is installed, if applicable, and examine, photograph and
take samples of the Product.Any repairs initiated by or on behalf
of a Covered person without prior authorization from Hardie may
void the warranty.
is Limited Warranty does not cover damage or defects resulting
from or in any way attributable to: (a) e improper storage,
shipping, handling or installation of the Product including, without
limitation, failure of the Product to be installed in strict compliance
with the Conditions of Limited Warranty set forth in Section 3 of
this Limited Warranty and/or improper installation of studs or other
accessories; (b) Further processing, modication or alteration of the
Product after shipping from Hardie; (c) Neglect, abuse, or misuse; (d)
Repair or alteration; (e) Settlement or structural movement and/or
movement of materials to which the Product is attached; (f) Damage
from incorrect design of the structure; (g) Exceeding the maximum
designed wind loads; (h) Acts of God including, but not limited to,
tornados, hurricanes, oods, earthquakes, severe weather or other natural
phenomena, (including, but not limited to, unusual climate conditions);
(i) Eorescence, peeling or performance of any third party paints, stains
and/or coatings; (j) Growth of mold, mildew, fungi, bacteria, or any
organism on any surface of the Product (whether on the exposed or
unexposed surfaces); (k) Lack of proper maintenance; (l) Installation of
the Product outside an HZ10 Product Location; or (m) Any cause other
than defects in material and workmanship attributable to Hardie.
IN NO EVENT SHALL HARDIE BE LIABLE FOR ANY
INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES,
INCLUDING BUT NOT LIMITED TO, ANY CLAIMS OF PROPERTY
DAMAGE, BASED UPON BREACH OF WARRANTY, BREACH OF
CONTRACT, TORT, OR ANY OTHER LEGAL THEORY. Some states
do not allow the exclusion or limitation of incidental or consequential damages,
so the above limitation may not apply to you.
THE ABOVE LIMITED WARRANTY IS THE EXCLUSIVE
WARRANTY FOR THE PRODUCT. HARDIE DISCLAIMS ALL
OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS
FOR PARTICULAR PURPOSE OR OTHERWISE. In the event that
applicable consumer law prohibits the disclaimer of an implied warranty,
the above Limited Warranty shall not extend the time period of any such
implied warranty. Some states do not allow limitations for consumers
on how long an implied warranty lasts, so the above limitation may not
apply to you. is Limited Warranty gives you specic legal rights, and
you may have additional rights, which vary from state to state.
is Limited Warranty contains and represents the only warranty
extended by Hardie for the Product. No employee or agent of Hardie or
any other party is authorized to make any other warranty in addition to
those made in this Limited Warranty.
Hardie reserves the right to discontinue or modify the Product at any
time without notice. In the event that repair or replacement of the
Product pursuant to this Limited Warranty is not possible, Hardie will
fulll any repair or replacement obligation under this Limited Warranty
with a product of equal or greater value.
For warranty service call 1.866.375.8603 or write Limited Warranty
Department, James Hardie Building Products Inc., 10901 Elm Avenue,
Fontana, California 92337.
Approved HZ10 product geographic installation locations shall mean
Alabama, Arkansas, Georgia, Hawaii, Florida, Louisiana, Mississippi,
Oklahoma, South Carolina, Texas, and Puerto Rico as well as limited areas
of Arizona, California, Kentucky, North Carolina, New Mexico, Nevada,
Oregon, Tennessee, Virginia, and Washington, but only in the zip codes
noted on the following pages.
* Elevation Based Zip Codes - Use of HZ10 products in these CA, OR &
WA zip codes is only appropriate for elevations below 2000 ft. Locations
above 2000 ft. should utilize HZ5 products. If you are unsure of your
elevation, visit www.hardiezone.com or call 1-866-9-HARDIE.
HZ10
®
Limited Coverage
Warranty Area
Eective October 2011