Warranty Guide

v Patching - Dents, chips and cracks can be lled using a good quality cement patching compound (acrylic
mortar patch) which can be found at your local Home Center or Hardware Store.
v Mold/Mildew - Remove using a commercial mold/mildew remover. Consult your paint manufacturer’s
recommendations before applying any mold or mildew remover.
v Loose Siding or Sot- Re-nail using a properly-sized corrosion-resistant fastener. Note: See James Hardie’s
written installation requirements and NER405 (ESR-1844 for HardiePanel®) for further details.
v Caulk Replacement - When sealant is in need of replacing, carefully remove existing caulk and replace with
a high quality, paintable latex caulk. For best results use a latex caulk that complies with ASTM C 834, ASTM
C920 or better. Caulking should be applied in accordance with the caulking manufacturer’s written installation
instructions.
v Paint Maintenance - Remove any damaged, chipped or cracked paint. Prior to repainting make sure that the
surface area is properly cleaned and prepared. Repaint immediately using 100% acrylic paint.
Note: For best results please refer to your paint manufacturer’s written specications for application rates and
required topcoats or refer to James Hardie’s Technical Bulletin, No. S-100.
v Product Replacement - Replacement of one or more pieces of James Hardie® product should be done in
accordance with James Hardie’s written installation requirements and best practice guides.
v Call 1-800-9-HARDIE to obtain written installation requirements or for more detailed technical information.
COMPLETE AND SAVE FOR YOUR OWN RECORDS
Name of Owner ___________________________________________________________________
Installation Address_________________________________________________________________
Name of Installing Contractor _________________________________________________________
Date Installed__________________________________ Phone# _____________________________
SAVE YOUR RECEIPTS
Homeowner Care and Maintenance Tips
HS1114
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is a registered trademark of James Hardie Technology Limited.