Warranty Guide

© 2019 James Hardie Building Products Inc. All Rights Reserved. TM, SM, and ® denote trademarks or registered
trademarks of James Hardie Technology Limited. . HS12121 04/19
PATCHING
Fill dents, chips and cracks using
a good quality cement patching
compound (acrylic mortar patch), which
can be found at your local Home Center
or Hardware Store.
PRODUCT REPLACEMENT
Replace siding and trim products in
accordance with James Hardie’s written
installation instructions.
CAULK REPLACEMENT
When caulk is in need of replacing,
carefully remove existing caulk and
replace with a high quality, paintable
latex caulk. For best results, use a
latex caulk that complies with ASTM
C834 or better. Caulking should be
applied in accordance with the caulking
manufacturer’s written application
instructions.
PAINT MAINTENANCE
Remove any damaged, chipped or
cracked paint. Prior to repainting,
make sure that the surface area is
properly cleaned and sanded. Repaint
immediately using a good quality 100%
acrylic paint. For best results, please
refer to your paint manufacturer’s
written specifications for application
rates and required topcoats.
Call
1-800-9-HARDIE or visit
www.JamesHardiePros.com
to obtain written installation
requirements or for more
detailed technical information.
manufacturing defects attributable to Hardie. This
Warranty does not cover against fade or chalk of the
Finish due to normal weathering. Normal weathering
is defined as exposure to sunlight and extremes of
weather and atmosphere, which will cause any painted
surface to gradually fade, chalk or accumulate dirt over
time. This Warranty will cover the Finish against excess
color change beyond normal weathering. Excess color
change is defined as a change in color of the Finish
by greater than four (4) delta E units within the first
three (3) years of install of the Hardie product(s)
with ColorPlus
®
Technology. Hardie shall have sole
discretion to determine whether the Hardie product(s)
with ColorPlus
®
Technology exhibits excess color
change.
4. NO WAIVER: Hardie may, in its sole discretion,
extend benefits beyond what is covered under this
Limited Warranty. Any such extension shall apply only
to the specific instance in which it is granted, and
shall not constitute a waiver of Hardie’s right to strictly
enforce the exclusions, disclaimers, and limitations set
forth herein for any or all other circumstances.
5. DISCLAIMER: The statements in this Warranty
constitute the only warranty extended by Hardie for the
product. HARDIE DISCLAIMS ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE, EXCEPT WHERE
PRODUCT PURCHASE IS SUBJECT TO CONSUMER
PRODUCT WARRANTY LAW, IN WHICH INSTANCES
THE DURATION OF ANY APPLICABLE IMPLIED
WARRANTIES ARE LIMITED TO THE FIRST ELAPSE OF
THE WARRANTY PERIOD PROVIDED ABOVE, OR SUCH
SHORTER PERIOD AS APPLICABLE LAW PERMITS OR
REQUIRES. Some states do not allow limitations on how
long an implied warranty lasts, so the above limitation
may not apply to you. NO OTHER WARRANTY WILL BE
MADE BY OR ON BEHALF OF THE MANUFACTURER OR
THE SELLER OR BY OPERATION OF LAW OR BY USAGE
OF TRADE OR COURSE OF DEALING WITH RESPECT
TO THE PRODUCT OR ITS INSTALLATION, STORAGE,
HANDLING, MAINTENANCE, USE, REPLACEMENT OR
REPAIR. This Warranty gives you specific legal rights
and you may also have other rights which vary from
state to state.
6. EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL
DAMAGES: IN NO EVENT SHALL HARDIE BE LIABLE
FOR ANY INCIDENTAL, SPECIAL, INDIRECT, OR
CONSEQUENTIAL DAMAGES, WHETHER RESULTING
FROM NONDELIVERY OF THE PRODUCT, FROM THE
USE, MISUSE, OR INABILITY TO USE THE PRODUCT
OR FROM DEFECTS IN THE PRODUCT. Some states
do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation may
not apply to you.
7. MODIFICATIONS AND ALTERATIONS OF PRODUCT:
Hardie shall have no responsibility hereunder for
defective product subjected to further processing or
alteration after shipment.
8. SETTLEMENT OF CLAIM: Any refund or material
replacement by Hardie pursuant to Section 1 hereof
shall constitute a full settlement and release of all
claims of any covered person hereunder for damages
or other relief, and shall be a complete bar to any
litigation filed subsequently to the covered person’s
acceptance of such an agreement.
9. MODIFICATION OR DISCONTINUATION OF
PRODUCTS: Hardie reserves the right to discontinue
or modify the product at any time without notice. In
the event that repair or replacement of the product
pursuant to this Limited Warranty is not possible,
Hardie will fulfill any repair or replacement obligation
under this Limited Warranty with a product of equal or
greater value.
Homeowner Care and
Maintenance Tips
COMPLETE AND SAVE FOR YOUR OWN RECORDS
Name of Owner _______________________________________________________________
Installation Address_____________________________________________________________
Name of Installing Contractor ______________________________________________________
Date Installed_______________________Contractor Phone Number ________________________