Integration Guide

P/N 960-000231R_Rev. A © 2022, JAPAN CASH MACHINE CO., LTD.
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Troubleshooting iVIZION™2 Series Banknote Validator Foundation of Intelligent Validation Section 8
8 TROUBLESHOOTING
This section provides Troubleshooting instructions
for the iVIZION™2 Series Banknote Validator
(iVIZION2).
• Introduction (p. 31)
• Troubleshooting Overview (p. 31)
• Malfunction LED Error Codes (p. 31)
• LED Indication Conditions (p. 31)
• LED Error and Reject Codes (p. 32)
Introduction
Most Banknote Validator failures are due to minor
causes. Before replacing any parts, make sure that
all assembly and circuit board connectors are prop-
erly fitted and the harness is properly connected.
Lower than expected Banknote acceptance by the
validation portion of the iVIZION2 is often caused
when dust or debris adheres to the Sensors, Rollers
or Belts. 
Clean the Validator, then observe the operating
state of the Validator in detail when re-initializing
power. This observation is important in locating
any failure causes and the possible fault area. 
If the Validator has to be repaired by disassembling
it, always
re-calibrate the Sensors following repair.
Troubleshooting Overview
The iVIZION2 allows the operator to perform fault
diagnosis by checking various fault Table listings
against the symptom, and survey the cause(s) of
any failure occurrences during the process.
After determining the cause of the failure, repair
the Unit by replacing any appropriate parts, exe-
cute the Performance Test to confirm the
iVIZION2 performance, then calibrate the Sensors.
Malfunction LED Error Codes
The iVIZION2 contains two (2) Front Panel Indi-
cators (i.e. a Green Power LED and a Status LED
that exhibits four (4) colors). 
The Power LED always lights a Green Color when
power is applied to the iVIZION2 Unit. 
The Status LED lights solid or flashes one combi-
nation of four (4) Colors when errors, Banknote
jams or a reject occurs. The iVIZION2 Status,
Error Codes, Banknote Jam Codes or Reject Codes
are indicated by the number and/or Color of the
Status LED solid or flashing light Color conditions.
LED Indication Conditions
Table 20 lists the Green Power ON LED and the
various Four (4) Color LED Status/Error Code 
indications for the iVIZION2 Unit.
NOTE: Refer to “Cleaning” on page 21 and
“iVIZION2 Sensor Locations” on page 23 for
the cleaning method and the location of the
Sensors.
Table 20 LED Indication Conditions
Symptoms Power ON LED Status LED Causes and Solutions
Normal Condition
Green ON OFF
The Unit is set-up correctly (Stand-by).
Initializing
Green ON Blue Flashes
The Unit is initializing.
Downloading
Green ON
Red Flashes
The Unit is performing a download.
Green Flashes
Nearly Full
Detection
Green ON Yellow Flashes
The Unit has detected a Nearly-full Cash Box Condition.
Test Mode
Green ON Blue ON
The Unit is in a “Performance Test Mode” status (Stand-by).
Error
Green ON Red Flashes
An error occurred (refer to Table 21 “LED Error Codes; General”).
ICB Error
Green ON Blue Flashes
An ICB error occurred (refer to Table 22 “LED Error Codes; ICB”).
Banknote Jam
Green ON Yellow Flashes
A Banknote is jammed (refer to Table 23 “LED Error Codes;
Banknote Jam”).
Reject
Green ON Green Flashes
A Reject error occurred (refer to Table 24 “LED Reject Codes;
Banknote” or Table 25 “LED Reject Codes; Barcode Ticket”).
The
iVIZION2 Unit is
not working
OFF OFF
The power is not being supplied.
[Solution]
• Ensure the harnesses are connected to the Interfaces.
• Ensure that the power supply working voltage and range is appropriate.
• Ensure the Interface harnesses are not disconnected between the Trans-
port Unit and the Frame Unit.
• Ensure that the higher Interface Board Fuse (F1) is not blown.
• Ensure that all harnesses and/or connectors are on the Control CPU
Board.