Warranty Manual

Limited warranty
JAXJOX® warrants to the original purchaser that your Foam Roller Connect™ (hereafter referred to as the
“Product”) shall be free from defects in materials and workmanship under normal use for a period of one
(1) year from the date of purchase.
If such a defect arises and a request is received by JAXJOX® within the applicable Warranty Period, JAXJOX® will, at its option and
to the extent permitted by law, either (1) repair the Product at no charge, using new or refurbished replacement parts, or (2) replace
the Product with a new or refurbished Product. In the event of such a defect, to the extent permitted by law, these are your sole and
exclusive remedies. Shipping and handling charges may apply except where prohibited by applicable law. This Limited Product
Warranty is valid only in the jurisdictions where the Products are sold by JAXJOX® itself or through its authorized reseller or agent
and is valid to the extent permitted by the applicable laws of such jurisdictions. Any replacement Product will be warranted for the
remainder of the original warranty period or thirty (30) days, whichever is longer, or for any additional period of time that may be
required by applicable law.
How to obtain warranty service
To be eligible for service under this Limited Warranty you must contact JAXJOX®. As may be required by applicable law. JAXJOX®
may require you to furnish proof of purchase details and/or comply with other requirements before receiving warranty service.
Claims must be made within the specified warranty period.
What Is Not Covered
● Damage due to abuse, tampering or modification of the Product, failure to properly follow assembly instructions,
maintenance instructions, or safety warnings as stated in the Product Documentation (Assembly, Owner’s Manuals, etc),
damage due to improper storage or the effect of environmental conditions such as moisture or weather, misuse,
mishandling, accident, natural disasters, power surges.
● A machine placed or used in a commercial or institutional setting. This includes gyms, corporations, work places, clubs,
fitness centers and any public or private entity that has a machine for use by its members, customers, employees or
affiliates.
● Damage caused by exceeding maximum user weights as defined in Products Owner’s Manual or on the warning label.
● Damage due to normal usage and wear and tear.
Questions or concerns
JAXJOX® stands behind the quality of our product. We hope that our beautifully designed, interconnected fitness products and
accessories meet your needs and get you where you want to be. If you need assistance or are experiencing issues with your
product, please contact us for help and answers.
For customer services enquiries:
[e-mail]
For general inquiries:
[e-mail]
[phone]
State Laws
This warranty gives you specific legal rights. You may also have other rights, which vary from state to state.
Expirations
If the warranty has expired, JAXJOX, Inc. may assist with replacements or repairs to parts and labor, but there will be a charge for
these services. Contact a JAXJOX® office for information on post-warranty parts and services. JAXJOX® does not guarantee
availability of spare parts after expiration of the warranty period.
International Purchases
If you purchased your machine outside of the United States consult your local distributor or dealer for warranty coverage.
Notices
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device must not cause harmful
interference, and (2) this device must not accept any interference received, including interference that may cause undesired operation.