Warranty

Bossier City, LA • Atlanta, GA • Los Angeles, CA • Chicago, IL • Harrisburg, PA • Memphis, TN • Dallas, TX
Jerey Alexander and Elements are brands of Hardware Resources
800.463.0660 • Fax: 318.742.9513
4319 Marlena Street, Bossier City, LA 71111
www.HardwareResources.com
Hardware Resources believes in quality, integrity, and reliability. We uphold the highest standards of service
and responsibility in the industry.
As such, Hardware Resources warrants all decorative cabinet hardware products against defects in material
and workmanship as long as the original consumer purchaser owns the products, if the original consumer
purchased the products from an authorized distributor of Hardware Resources. Hardware Resources
cannot guarantee the quality or condition of products from distributors who do not agree to meet our high
standards, and therefore, no warranty is provided for products from unauthorized sellers.
If the nish of any of these items tarnishes, corrodes, rusts, begins to chip or rub o or has any other
defect, Hardware Resources will send to the original purchaser, a new replacement product of the same or
comparable style and quality at no charge. If a replacement is no longer available, Hardware Resources will
refund to the original purchaser, the current wholesale value of the knob or pull.
This warranty is a warranty of replacement only. Hardware Resources specically does not warrant removal
of the product nor installation of replacement new product. This warranty does not apply when the item
has been tampered with, misused, improperly installed, altered from the original form, or damaged through
improper cleaning, abuse or accident.
All brushed and machined nishes are created by hand to add texture to the item. We hold a tight range of
acceptance for color variation, however, a slight variance in the texture and tone of these items can occur.
We consider these variances to be minimal and are not considered a defect in the product
In the unlikely event that a defective decorative cabinet hardware item is encountered, please contact
Customer Service at 800.463.0660. Please be able to provide a brief description and photographs of the
defect.
Product Warranty:
Decorative Hardware
updated 5/15/17

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