Warranty Guide
1
RELIABILT
®
EXTERIOR DOOR
LIMITED WARRANTY
Reliabilt
®
doors offer you both artistry and architectural detail to make your home both comfortable and functional. These doors are
designed to complement the style and period of your home, enhance appeal and add lasting value to one of your most important
possessions.
WHAT THIS WARRANTY COVERS:
Within the time periods as set forth below from the date of the original purchase, as installed in a residential dwelling, and subject
to the terms and conditions below, exterior door systems are warranted against damages resulting from manufacturing defects in
materials and workmanship:
Door System: Warranty Period:
Fiberglass exterior door system As long as you own your residence*
Steel door system As long as you own your residence*
*Factory prenish on any exterior doors, if applicable, will be warranted against peeling, checking or cracking for ve (5)
years.
Any wood brick molding on any exterior doors, if applicable, will be warranted for a period of one (1) year.
These warranties are non-transferrable and are effective for products manufactured on or after March 2, 2015 and distributed by
Lowe’s. Warranty applies to original owner only and excludes subsequent owners or purchasers.
WHAT YOU DO TO PROTECT AND MAINTAIN YOUR DOOR
These warranties are non-transferrable and are effective for products manufactured on or after March 2, 2015 and distributed by
Lowe’s. Warranty applies to original owner only and excludes subsequent owners or purchasers.
WHAT YOU DO TO PROTECT AND MAINTAIN YOUR DOOR
With regard to installation and maintenance, the doors are susceptible to swelling, shrinking and/or warping as a result of variations
in temperatures and humidity. Different temperature conditions from either side of the doors, such as air conditioning, may also
cause warping.
The doors must be properly installed and carefully cared for, and the warranty will be void if the following conditions are not met:
(i) The doors must be stored upright in a dry and well ventilated location fully protected against humidity or lack
thereof (i.e. northern areas with arid winters). When moved, the doors must be lifted, eliminating any sliding of one
door on another. The doors must be sealed if stored for a long period of time and must be stored at a minimum of
ten (10) feet away from heat sources. Doors must be painted or stained on all six (6) sides of the door within seven
(7) days of installation. Additionally, the doors must be conditioned to the average temperature of the room at least
three (3) days before installation.
(ii) When handling the door, the tting must be such that there is at least 1/8” between the door and the jamb to eliminate
any jamb interference restricting normal functioning, even in times of high humidity. When installing the door, it
must be shimmed into location with appropriate space left around the door frame to minimize binding issues. Use of
materials such as expanding foam to ll any voids will void the warranty. Additionally, sealing and caulking under
the sill of the door and at all wood joints and over the installation screws is required along with annual maintenance
needs such as reapplying the caulk as needed and caring for the prenish door’s luster as needed.
WHAT THIS WARRANTY DOES NOT COVER:
Neither the door system nor its components (i.e. glass inserts, hardware and accessories) are warranted against damages that arise
from anything other than manufacturing defects in materials or workmanship. Damages or faulty operation resulting from improper
installation, or failure to properly maintain the door system or its components are also excluded from the warranty.