Warranty
JELD-WEN is not liable for:
Normal wear and tear; natural weathering of surfaces.•
Normal wear and tear to hardware and naturally •
occurring changes to hardware nishes (e.g., corrosion
or tarnishing).
Damage caused by chemicals (e.g. brick wash) or a harsh •
environment (e.g. salt spray or airborne pollutants).
Product failure due to misuse or abuse; damage caused •
by failure to provide maintenance, by alteration or
modication to the window (e.g. customer applied tints
or lms, paint nishes, security systems), or as a result
of any cause beyond the control of JELD-WEN (e.g. re,
ood, earthquake, other acts of nature, and acts of
third parties outside of our control).
Glass breakage (except spontaneous breakage as •
covered above).
Slight imperfections or wavy distortions in the glass that •
don’t impair structural integrity. Note: wavy distortions
in the glass (e.g. related to laminate interlayer or heat
strengthening of glass) are not considered a defect.
Slight color variations in glass are not considered a
defect.
Improper installation not in conformance with JELD-WEN •
installation instructions (note: see www.jeld-wen.com
for current installation instructions); operational
problems and problems related to water and/or air
inltration/leaking as a result of improper installation
or aws in building design or construction.
Damage or poor product performance resulting •
from installation into a condition that exceeds
product design standards and/or certied performance
specications and/or is not in compliance with building
codes.
Damage caused by extreme articial temperature •
buildup or exposure (e.g., where storm doors/windows
are present).
Product or component performance decline due to •
aging, inert gas dissipation, natural processes or failure
to provide proper maintenance. Note: Other than inert
gas loss due to seal failure, the migration of an inert
gas, such as argon, is a natural process that occurs over
time and is not a defect.
Screen damage due to normal wear and tear, misuse, •
abuse, or insect or animal activity.
Condensation or damage as a result of condensation •
(Note: unless due to insulating glass failure, most
condensation problems are related to excessive
humidity levels in a structure; contact a heating/air
conditioning specialist for help).
Labor and materials for repainting or renishing •
activities, or the removal or disposal of defective
product(s); labor exceeding the time periods specied
above.
Incidental or consequential damage. Some states/•
provinces do not allow the exclusion or limitation of
incidental or consequential damages, so this may not
apply to you.
WHAT THIS WARRANTY DOES NOT COVER
Important Legal Information
This Limited Warranty document sets forth our maximum liability for our products. We shall not be liable for special, indirect,
consequential, or incidental damages. Your sole and exclusive remedy with respect to any and all losses or damages resulting
from any cause whatsoever shall be as specied above. We make no other warranty or guarantee, either express or implied, in-
cluding implied warranties of merchantability and tness for a particular purpose to the original purchaser or to any subsequent
user of the product, except as expressly contained herein. In the event state or provincial law precludes exclusion or limitation
of implied warranties, the duration of any such warranties shall be no longer than, and the time and manner of presenting any
claim thereon shall be the same as, that provided in the express warranty stated herein. This Limited Warranty document gives
you specic legal rights, and you may have other rights that vary from state/province to state/province.
No distributor, dealer or representative of JELD-WEN has the authority to change, modify or expand this warranty. The original
purchaser of this Product acknowledges that they have read this warranty, understand it and are bound by its terms and agrees to
provide this warranty to the original owner of the structure into which the Product is installed.
1
“JELD-WEN Products” shall refer to aluminum window and patio door products manufactured in the United States and marketed
under the JELD-WEN brand name for use in the United States and Canada. See our separate Export Warranty for applicable coverage
on products used outside the United States and Canada.
2
“Skilled labor” refers to tasks where specialized technical knowledge, experience, methods or tools are required to properly identify,
diagnose and/or correct product-related problems.
3
This warranty extends to the original purchaser (original purchaser means the contractor/distributor/purchaser and the initial
owner of the structure where the Product is initially installed) and is not transferable. Should state or provincial law preclude no
transferability, then the warranty period is effective ve (5) years from the date of manufacture for owner occupied single-family
residences and two (2) years for commercial applications.
© 2009, JELD-WEN, inc. | JELD-WEN and ImpactGard are registered trademarks of JELD-WEN, inc., OREGON, USA.
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