Use and Care Manual

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CARE AND MAINTENANCE

Aluminum Windows and Patio Doors (JCM001)

The advice offered herein can be done by a homeowner with some mechanical aptitude. If you are unsure, it is recommended that you hire a trained service provider such as a competent and licensed

construction contractor or building professional. JELD-WEN disclaims any and all liability associated with the use and/or provision of these instructions. Any reliance upon the information or advice is at

the risk of the party so relying. The information contained herein may be changed from time to time without notication.

marks, logos and the like (whether registered or unregistered) are owned or controlled by JELD-WEN, inc. or others. Unauthorized use or duplication of JELD-WEN intellectual property isprohibited.

JELD-WEN reserves the right to change product specications without notice. Please check our website, jeld-wen.com, for current information.

(05/15)

Caring for your aluminum windows and patio doors will save

time and money. Proper maintenance requires periodic tasks to

maintain long life, smooth operation, and warranty coverage.

Regular inspections and minor maintenance are the best ways

to keep these products in good condition.

This guide provides important information that will help to keep aluminum windows and patio doors looking beautiful and operating smoothly for

many years. It is necessary to take some time every year to clean and inspect your aluminum windows and patio doors fordamage.

Do-It-Yourself Technician

TABLE OF CONTENTS

Precautions and Safety ..................................... 2

Needed Materials & Tools ................................... 2

Basic Inspections & Maintenance ............................. 2

Cleaning Glass & Aluminum Surfaces .......................... 4

Hardware Cleaning & Lubrication ............................ 5

Glossary ................................................. 7

Inspection Checklist ........................................ 8

For questions, feel free to contact us by phone or email:

• Email: customerserviceagents@jeld-wen.com

• Phone: 1-(800)-JELD-WEN/1-(800)-535-3936

WINDOW AND PATIO DOOR PARTS

Top Rail

Sill Bottom Rail

Lower

Sash

Upper

Sash

Lite

Side Jamb

Sash Lock

Stile

Glazing/Glass

Check/

Meeting Rail

Head Jamb Grille

Top Rail

Frame

Head Jamb

Check/Meeting

Stile

Operating

Panel

Side

Jamb

Bottom

Rail

Stationary

Panel

Sill

INTRODUCTION

Summary of content (8 pages)

PAGE 1
CARE AND MAINTENANCE Aluminum Windows and Patio Doors (JCM001) Caring for your aluminum windows and patio doors will save time and money. Proper maintenance requires periodic tasks to maintain long life, smooth operation, and warranty coverage. Regular inspections and minor maintenance are the best ways to keep these products in good condition.
PAGE 2
CARE AND MAINTENANCE Aluminum Windows and Patio Doors (JCM001) PRECAUTIONS, SAFETY AND CLEANING RECOMMENDATIONS PRECAUTIONS AND SAFETY RECOMMENDATIONS • Window insect screens are not security devices and will not prevent a child or anyone from falling through. • Do not power-wash windows or use a garden hose; this can cause seal failure and allow water to enter the structure. • Never mix cleaners or solvents. This may be dangerous as well as ineffective.
PAGE 3
CARE AND MAINTENANCE Aluminum Windows and Patio Doors (JCM001) BASIC INSPECTIONS AND MAINTENANCE - CONTINUED SASH/PANEL AND FRAME INSPECTION GUTTERS AND OVERHANGS Inspect sash or patio door panel annually (monthly for coastal areas). If the window has a removable sash, it may be helpful to remove it before inspection. Gutters and overhangs protect windows and patio doors from excess water exposure. Clear at least once per year. • Inspect stiles and rails for damage.
PAGE 4
CARE AND MAINTENANCE Aluminum Windows and Patio Doors (JCM001) CLEANING GLASS SURFACES Some window sashes may be removed (horizontal slider), tilted in (tilt & side-load single-hung), or opened (casements without egress hinges) for easier access to the exterior surface. For specific details on sash removal, please refer to the appropriate product guide for your window at www.jeld-wen.com/resources.
PAGE 5
CARE AND MAINTENANCE Aluminum Windows and Patio Doors (JCM001) HARDWARE CLEANING AND LUBRICATION Cleaning and lubrication help to maintain and restore smooth operation to movable parts of windows and patio doors and, in most cases, offer corrosion protection. Always thoroughly clean hardware before lubricating.
PAGE 6
CARE AND MAINTENANCE Aluminum Windows and Patio Doors (JCM001) HARDWARE LUBRICATION - CONTINUED Casement/Awning Hardware Casement/Awning Rotating Joints Note! New operators and hinges are already greased and oiled and should not need lubrication. Periodically lubricate operator gear mechanisms with white or lithium grease. Light oil provides lubrication for rotating joints such as hinge pivots. Spray lubricants or graphite are acceptable, but need frequent application. 1.
PAGE 7
CARE AND MAINTENANCE Aluminum Windows and Patio Doors (JCM001) GLOSSARY Casement A window with a sash that opens from the side like a door. Double-Hung A window with an upper and lower sash that slide vertically past each other. Egress Hinge A hinge used in conjunction with certain casement windows to allow a wider opening to meet emergency exit requirements. Frame The assembly of structural members (head, sill and jambs) used to fasten the window/patio door to the structure.
PAGE 8
CARE AND MAINTENANCE Aluminum Windows and Patio Doors (JCM001) INSPECTION CHECKLIST EXTERIOR INSPECTION DATE _____/_____/_____ NOTES • Aluminum Surface ¨ Dirty ¨ Cracks, scratches, blisters, other damage • Sealant Joint ¨ Cracks, voids, other damage ¨ Deterioration, loss of adhesion • Glass ¨ Dirty ¨ Scratched, cracked, other damage • Weatherstrip ¨ Missing or loose ¨ Tears, cracks, other damage ¨ Brittle, gummy, discolored ¨ No ”bounce back” • Insect Screen ¨ Dirty ¨ Missing or loose ¨ Mesh damaged or l