Warranty

FOR WARRANTY ASSISTANCE PLEASE CALL 1-866-523-9511
LIMITED LIFETIME WARRANTY
3.15.18
The following are limitations and exclusions from the warranty:
• If usage, adaptation or installation are not in accordance with Genius installation and operating
instructions. • If products are stored improperly, damaged (through no fault of Genius), or modified
without Genius’s written consent. • If Genius’s written instructions are not properly applied by the
buyer or end user. • If Genius’s products have been used to perform functions they were not designed
to perform. • Product failure, shrinkage or color change caused fully or in part by rust, corrosion, abuse
or misuse or extreme exposure to sun, heat or wind. • Certain coastal applications.
Genius Retractable Screen Systems engineers and produces a variety of high
quality retractable screen systems to meet the needs of demanding markets
worldwide. Within the limits set forth herein Genius is proud to warranty
products to be free from manufacturing defects.
The following limited lifetime warranty applies to the original purchaser of
owner occupied homes and covers mechanical components excluding screen
fabrics or cables. Electronic components are warrantied for one year. Upon
receipt of written notice and proof of purchase, Genius shall have the option to
request further information such as photos. Genius shall also have the option
to take possession of a defective product or otherwise instruct the buyer. If a
warranty claim is approved then Genius will provide replacement components
to the buyer, or, at Genius' choosing, return the original sale value to the Buyer.
This warranty does not cover shipping, transportation, removal, labor or any
other service or cost. Please note that Genius screens are designed to support
natural ventilation and protection against air born insects and other pests.
Windy conditions may affect the performance of the screen. Retract the screen
in windy circumstances, during inclement weather and when not needed to
support immediate ventilation or prolong periods of time when not used.
Except as otherwise specifically set forth herein, Genius makes no representation
or warranty, expressed or implied, statutory or otherwise. All implied warranties,
including those of merchantability or fitness for use are hereby disclaimed. In
particular Genius makes no warranty whatsoever that the product will comply
with pertinent national, state and local health and safety laws, including but not
limited to U.S. Federal Occupational Safety and Health Act and the regulations,
rules and orders issued pursuant to any such laws. This warranty supersedes
and excludes any other products warranties and may on occasion be modified,
changed or replaced without notice. Liability for loss and damages both incidental
and consequential, special economic losses or lost profit, or expense or for any
failure to perform or delay to perform. In any case, Genius’s maximum liability
shall not exceed the contract price of the product claimed to be defective.
The following
information is
necessary to
process any
warranty:
Registration
Number
Proof of Purchase