Use and Care Guide

PRODUCT GUIDE
Vinyl Horizontal Sliding/Rolling Windows (JPG007)
The advice offered herein can be done by a homeowner with some mechanical aptitude. If you are unsure, it is recommended that you hire a trained service provider such as a
competent and licensed construction contractor or building professional. JELD-WEN disclaims any and all liability associated with the use and/or provision of these instructions.
Any reliance upon the information or advice is at the risk of the party so relying. The information contained herein may be changed from time to time without notication.
© 2009 JELD-WEN, inc. | JELD-WEN, Reliability for real life, Mag-Lock and Wen-Lock are trademarks or registered trademarks of JELD-WEN, inc., Oregon USA.
All other trademarks are the property of their respective owners.
SLIDING/ROLLING WINDOW ANATOMY
This guide contains procedures for common user serviceable
repair tasks found on vinyl horizontal operating windows. If a
condition arises that is not covered in this guide, please contact
us for professional help. This product guide covers our current
JELD-WEN Premium and Builders Series windows as well as our
historical products with the following names: Seasonshield,
Windowmaster, Wenco and Summit. For help identifying your
window model, refer to your product purchase paperwork or call
us for additional help.
Horizontal sliding/rolling windows consist of two side-by-side sashes,
one is a xed sash and one is an operating sash (options also include
windows with two sashes where each sash operates and three sash
windows with a xed sash in the middle and an operating sash on both
sides). The xed sash does not move, and the operating sash glides back
and forth horizontally to open and close. An insect screen is mounted
on the exterior side of the operating sash(es).
CONTACT US
For questions, feel free to contact us by phone or email:
•Email:customerserviceagents@jeld-wen.com
•Phone:1-(800)-JELD-WEN/1-(800)-535-3936
TABLE OF CONTENTS
Precautions and Safety ................................................................................2
Needed Materials & Tools ............................................................................2
Sash Removal and Installation .....................................................................2
HardwareReplacementandAdjustment ...................................................3
Proper Window Installation ........................................................................4
Troubleshooting Operational Problems .....................................................5
Glossary .........................................................................................................6
INTRODUCTION
Do-It-Yourself Technician
Stile
Stile
Head Jamb
Top Rails
Bottom Rails
Side Jamb
Side
Jamb
Sash
Lock
Fixed
Sash
Meeting
Stile
Operating
Sash
Sash
Pull
(02/09)

Summary of content (6 pages)