Use and Care Guide
Some window sashes may be removed (horizontal slider), tilted in (tilt single and double-hung), or opened (casements without egress hinges) for
easier access to the exterior surface. For specic details on sash removal, please refer to the appropriate product guide for your window at
www.jeld-wen.com/resources.
Some products are available with optional Neat
®
glass. Neat glass stays cleaner longer with less maintenance and needs no manual activation. Clean Neat
®
glass using the same recommendations for standard glass. For more information visit www.cardinalcorp.com.
GENERAL CLEANING
Prepare cleaning solution (1 tsp baby shampoo to one gallon of water
or 1-1/2 cups vinegar to one gallon of water).
1. Rinse surface with clean water from top to bottom.
2. Clean with mild soap and water and sponge or soft brush with
uniform pressure horizontally, then vertically.
Note! Quickly rinse and dry any run-down. Don’t allow cleaning
solutions to collect or puddle on vinyl surfaces, crevices, etc.
3. Promptly rinse thoroughly with clean water (sponging while rinsing
may be helpful; do not allow cleaning solution to dry on the glass or
vinyl surface).
4. Wipe dry with lint-free, dry cloth.
5. If necessary, repeat steps above until clean.
6. Dry window frame and sill with separate cloth.
PAINT REMOVAL
1. Soak dried latex paint drips with warm water and baby shampoo
solution.
2. Wipe with damp cloth or sponge.
If needed,
3. Scrape gently with plastic putty knife. Repeat soak and scrape.
4. Repeat if necessary.
Note! For oil-based paint drips, consult local paint professional.
LABEL REMOVAL
Slowly peel from one corner. If label tears or sticks, moisten with soapy
water and gently scrape with plastic putty knife. Stubborn labels can
be soaked with soapy water and covered overnight with plastic wrap.
Gently remove with plastic putty knife.
STUBBORN STAIN REMOVAL
For stubborn stains, commercial glass cleaning products may be
necessary.
• Apply small amount directly to the stain. Avoid spilling or dripping
down the glass.
• Some persistent stains may need higher strength cleaning solutions
that contain active ingredient chemicals such as toluene, xylene,
mineral spirits or naphtha. Special care must be taken when using
these types of cleaners. Avoid getting onto vinyl surfaces.
• For oil and grease, try baking soda and water or washing soda and
water.
• Rinse thoroughly with clean water and dry.
MORE INFORMATION ON GLASS CLEANING
• The Glass Association of North America (GANA):
www.glasswebsite.com
• Cardinal Glass Industries: www.cardinalcorp.com
Note on Websites! Website content is subject to change and should be
used for informational purposes only. JELD-WEN is not responsible for
third-party information.
Prepare cleaning solution (1 tsp baby shampoo to one gallon of water
or 1-1/2 cups vinegar to one gallon of water).
1. Rinse surface with clean water from top to bottom.
2. Clean with mild soap and water and sponge or soft brush with
uniform pressure horizontally, then vertically.
Note! Quickly rinse and dry any run-down. Don’t allow cleaning
solutions to collect or puddle on vinyl surfaces, crevices, etc.
3. Promptly rinse thoroughly with clean water (sponging while rinsing
may be helpful; do not allow cleaning solution to dry on the glass or
vinyl surface).
4. Wipe dry with lint-free, dry cloth.
5. If necessary, repeat steps above until clean.
CLEANING GLASS SURFACES
CLEANING VINYL SURFACES
CARE AND MAINTENANCE
Vinyl Windows and Patio Doors (JCM002)
4