How to Guide

3
PRODUCT GUIDE
Wood Double-Hung Windows (JPG010)
SASH REMOVAL AND INSTALLATION
NEW (REPLACEMENT) SASH INSPECTION AND PREPARATION
1. Inspect sash for proper size and type, and for any damage; do not
install if damaged.
2. Paint and/or nish new sash upon delivery and let dry completely
before installing hardware.
3. Remove hardware (lock, keeper, and handle) from old sash and
transfer to new sash.
Very Important! All hardware must be installed on new sash in exact
positions as on the old sash. If necessary, measure and mark all
hardware positions on new sash. Reuse existing screws or replace with
an exact replacement. Incorrect screws can cause damage.
4. Determine hardware locations on new sash; pay close attention to
lock and keeper alignment position.
5. Pre-drill screw holes for hardware with 1/16" drill bit.
6. Install hardware (previously removed from old sash) onto new sash.
SASH TYPES
A non-compression tilt
sash has thumb latches
(sash retainer latches)
on the top two corners
of thesash.
A compression tilt
sash (including Epic
manufactured after
2009) does not have
thumb latches, but is
removed by depressing
the jamb liner and
pulling out the sash in a
simultaneous motion.
The EPIC
®
series Double-
Hung manufactured
through 2009 has a
compression tilt sash
and sash retainer
latches. The sash is
released from the jamb
liner by loosening
and releasing the sash
retainer latches then
pressing against the
jamb liner and pulling
out the sash at the
same time.
The concealed tilt latch
sash (Custom Double-
Hung) is released
from the jamb liner by
one of the sash locks.
Unlocking then rotating
the lock mechanism
counterclockwise
disengages the tilt
latches from the
jambliner.
OPERATING SASH REMOVAL AND INSTALLATION
Double-hung windows require the lower sash be removed before the
upper sash and the upper sash installed before the lower sash. Label top
and bottom sash for reinstallation. The lock is on the bottom sash.
Removal
1. Open sash at least half way.
2. For windows with retainer latches, slide both latches toward the
center and tilt sash down.
3. For windows without latches, using both hands, simultaneously
grip both ends of sash top and press against jamb liners and tilt
sashdown.
4. For Epic series (manufactured through 2009):
a. Remove screen
and receiver
ifapplicable.
b. Remove single
screws from both
retainer latches
and loosen
endscrews.
c. Slide retainer
latches toward
center to
releasesash.
d. Using both hands,
simultaneously grip both ends of sash top and press against jamb
liners and tilt sash down.
Note! To keep tilt pin from releasing and popping up, keep sash level
while tilting.
5. Tilt sash 90°.
6. With the sash tilted
at 90° lift one corner
to disengage tilt
pin from terminal
block; remove from
jambliner.
7. Slightly swing
sash out while
disengaging opposite
tilt pin from balance
system and remove.
8. If removing the
upper sash on
a double-hung
window, remove
screen before the
sash. To remove
half-screens,
unscrew and remove
screenreceiver.
Non-Compression Tilt
Compression Tilt with Retainer Latches
(EPIC Series manufactured through 2009)
Concealed Tilt Latch
Lock
Position
Open
and Close
Position
Tilt Latch
Release
Position
Lock
Latch
Release
Open
and Close
Thumb
latch
Screen
receiver
Retainer
latch
Screen
receiver
Screen
receiver