Operating Guide

PRODUCT GUIDE
Wood Double-Hung Windows (JPG010)
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LOCK REPLACEMENT
The lock sits on the top rail of the lower sash and engages into the
lock keeper (located on the bottom rail of the upper sash). Operating
sashes must be unlocked and open, or removed, before attempting lock
removal.
Removal
1. Unlock sash.
2. Unscrew and remove
old lock and keeper.
Installation
1. Install new lock and
keeper in the same
place.
2. Test operation.
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keeper were aligned
correctly, the new
lock and keeper should be aligned correctly through the same screw
holes. If not, see “Screw Hole Repair,” earlier in this section.
SASH LIFT INSTALLATION/REPLACEMENT
1. Align sash lift handle
at center of interior
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above sill stop.
2. Mark screw holes.
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holes no deeper than
screw length.
4. Position sash lift and
drive screws.
Lock
HARDWARE REPLACEMENT & ADJUSTMENT - CONTINUED
JAMB LINER REPLACEMENT & ADJUSTMENT
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the balance system of the window. If your sash is not opening or closing
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are typically not user serviceable. Please contact us for options. For help
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to the Troubleshooting Section, or contact us or your dealer.
Removal
Warning! Remove sash from at least 8" above sill to make sure balance
system tension is released enough to avoid injury during jamb liner
removal.
1. Remove both sashes.
2. If necessary, score
head stop, then
remove with putty
knife.
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liner with a putty
knife starting at
the bottom of the
exterior edge until
it comes out of the
track.
4. With both hands,
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the bottom on both
sides; squeeze and
pull upward to
remove.
Installation
1. Using both hands,
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Firmly press exterior
side (interior for
premium windows)
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into remaining side
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2. Reinstall head stop
gently with hammer
(if applicable).
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ADJUST JAMB LINER TENSION (IF APPLICABLE).
1. Remove sashes.
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wrench; clockwise
to add tension,
counterclockwise
to release tension.
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evenly.
4. Test operation. If not
operating properly,
reinstall. If not
successful, call us for
recommendations.
PIVOT/TILT PIN REPLACEMENT
Depending on the specic type of window you have, pin styles may
vary slightly from the illustrations. These pins are located at the bottom
corners of each sash.
1. Remove sash.
2. Locate pins at sash
corners. Note the
position of the pin
before removing
it. Operational
problems may occur
if new pin is not
installed in the same
position.
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pin.
4. For Torx pin, use a
Torx socket wrench or vise grips, unscrew and remove.
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have a screw and some have a nail and screw).
Lock
Lower
sash
Keeper