Operating Guide

PRODUCT GUIDE
Wood Casement & Awning Windows (JPG009)
14
PROPER WINDOW INSTALLATION - CONTINUED
TROUBLESHOOTING OPERATIONAL PROBLEMS
STRAIGHT SIDE JAMBS
Place level against
JOTJEFPGTJEFKBNC
Look for gaps
anywhere between
MFWFMBOETJEFKBNC
Repeat steps for other
TJEFKBNC
FRAME/PANEL BOW
Inspect interior and
FYUFSJPSGSBNFKBNCT
or stiles/rails of
panel (not glass) to
determine if bowed.
1. Cut piece of string
slightly longer than
height of frame or
panel.
2. Pull tightly and
stretch string to
upper and lower
DPSOFSTPGKBNCT
or, stiles or rails of
panel. Tape securely.
-PPLGPSHBQCFUXFFOTUSJOHBOEGSBNFPSQBOFM*GHBQNFBTVSFT
NPSFUIBOBUBOZQPJOUUIFQBOFMJTCPXFE
String
Gap
Frame/
Panel
PROBLEM POSSIBLE CAUSES POSSIBLE SOLUTIONS
Sash will not
open
Sash locked Make sure lock latch is in unlocked position and Tilt & Turn handle is in correct
position, try again
Sash is stuck, nished or painted shut to the
frame or weatherstrip.
Tap around perimeter while applying pressure on the handle.
If this does not solve the problem:
Carefully score along paint line with utility knife.
After sash is loose, if necessary, clean weatherstrip with small amount denatured
alcohol (do not use on fuzzy weatherstrip).
Obstructions Remove obstructions/shipping blocks
4BTINBZOFFEBEKVTUNFOUTBTIESBHTPOTJMMPS
does not t square or ush in the frame)
"EKVTUPQFSBUPSBSNPQFSBUPSUSBDLJOTUBMMTIJNCVUUPOPSBEKVTU5JMU5VSO
hardware.
Sash damaged Repair or replace sash
Lock damaged or broken Replace lock
Keeper loose or damaged Tighten if loose, replace if damaged
Weatherstrip loose or damaged Reattach If loose, replace if damaged
Operator damaged Replace operator.
Operator arm has disengaged from sash or needs
BEKVTUNFOU
"EKVTUPQFSBUPSBSN
Crank operator teeth inside handle could be
stripped
Replace operator handle.
Improper installation Inspect installation
Note! Please check each possible cause, including verifying proper installation, before contacting us for assistance.