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PRODUCT GUIDE

Vinyl Casement & Awning Windows (JPG005)

The advice offered herein can be done by a homeowner with some mechanical aptitude. If you are unsure, it is recommended that you hire a trained service provider such as a

competent and licensed construction contractor or building professional. JELD-WEN disclaims any and all liability associated with the use and/or provision of these instructions.

Any reliance upon the information or advice is at the risk of the party so relying. The information contained herein may be changed from time to time without notication.

All other trademarks are the property of their respective owners.

CASEMENT WINDOW ANATOMY

AWNING WINDOW ANATOMY

This guide contains procedures for common user serviceable

repair tasks found on vinyl casement and awning windows. If a

condition arises that is not covered in this guide, please contact

us for professional help. This product guide covers our current

JELD-WEN windows as well as our historical products with the

following names: Seasonshield, Windowmaster, Wenco and

Summit. For help identifying your window model, refer to your

product purchase paperwork or call us for additional help.

Casement windows consist of one sash that opens and closes like a door

(options also include multiple sashes such as a xed sash mulled to an

operating sash). Awning windows open from the bottom and hinge at

the top. An insect screen is mounted on the interior side of operating

sashes.

For questions, feel free to contact us by phone or email:

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TABLE OF CONTENTS

Precautions and Safety ................................................................................2

Needed Materials & Tools ............................................................................2

Sash Removal & Installation ........................................................................2

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Casement Operator Removal & Installation .......................................

Awning Operator Removal & Installation ..........................................4

$BTFNFOU)JOHF"EKVTUNFOU ..............................................................4

Hinge Replacement ..............................................................................5

Single Point Lock Replacement ...........................................................5

Multi-Point Lock Replacement ............................................................5

Proper Window Installation ........................................................................

Troubleshooting Operational Problems .....................................................7

Glossary ......................................................................................................... 

INTRODUCTION

Do-It-Yourself Technician

(05/11)

Top rail

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Sash

Hinge

Sash

Operator arms

Operator

track

Operator

Nesting

operator

Lever

operator

4JEFKBNC

Stile

Keeper

Lock

Bottom rail

Top rail

Summary of content (10 pages)

PAGE 1
PRODUCT GUIDE Vinyl Casement & Awning Windows (JPG005) This guide contains procedures for common user serviceable repair tasks found on vinyl casement and awning windows. If a condition arises that is not covered in this guide, please contact us for professional help. This product guide covers our current JELD-WEN windows as well as our historical products with the following names: Seasonshield, Windowmaster, Wenco and Summit.
PAGE 2
PRODUCT GUIDE Vinyl Casement & Awning Windows (JPG005) PRECAUTIONS & SAFETY t Follow all manufacturers’ instructions and labels. t Use proper and safe equipment and precautions if servicing the exterior side of windows above ground level. t Window insect screens are not security devices and will not prevent children, other people, or pets from falling through.
PAGE 3
PRODUCT GUIDE Vinyl Casement & Awning Windows (JPG005) SASH REMOVAL & INSTALLATION CASEMENT SASH There are two types of casement sashes: operating and fixed, or fastened to the window frame and does not open. An operating sash opens from one side on hinges. Handing is determined by the hinge location as viewed from the exterior. For replacement of a fixed sash, call us for assistance.
PAGE 4
PRODUCT GUIDE Vinyl Casement & Awning Windows (JPG005) SASH REMOVAL & INSTALLATION - CONTINUED CASEMENT SASH - CONTINUED 4. Make sure top and bottom hinge slides are fully engaged before continuing. 4OBQ UIF IJOHF BSN POUP UIF IJOHF USBDL TUVE BU UIF IFBE KBNC UIFO the sill. "UUBDI UIF FOE PG UIF KPJOUFE PQFSBUPS BSN UP UIF DPSOFS PG UIF TBTI and engage the retaining clip (if applicable). 7.
PAGE 5
PRODUCT GUIDE Vinyl Casement & Awning Windows (JPG005) HARDWARE REPLACEMENT & ADJUSTMENT - CONTINUED AWNING OPERATOR REMOVAL & INSTALLATION REMOVAL 1. Unlock and open sash. 2. Locate retainer clips Retainer Operator arm at the end of the clip operator arms where they connect to the sash. 4MJEF UIF DMJQT BXBZ from the sash and off of each stud. 4. Support the sash and remove operator arms from studs. Operator attachment 5.
PAGE 6
PRODUCT GUIDE Vinyl Casement & Awning Windows (JPG005) HARDWARE REPLACEMENT & ADJUSTMENT - CONTINUED t Remove the last screw in the hinge track next to the hinge arm. Place the new sash lift on the track over the hole with the short side to the exterior. Secure with the original screw from the track. Hinge arm Sash lift Hinge track HINGE REPLACEMENT - ALL WINDOWS Casement hinges are located at the top and bottom of the sash and allow the window to open and close.
PAGE 7
PRODUCT GUIDE Vinyl Casement & Awning Windows (JPG005) PROPER WINDOW INSTALLATION t Proper installation is essential for keeping windows operating smoothly. If a window fails to operate properly, an inspection is necessary to determine if it was installed correctly. t 5IFTF JOTQFDUJPO JOTUSVDUJPOT BQQMZ UP ýBU XJOEPX UZQFT #PX XJOEPXT CBZ XJOEPXT BOE VOVTVBM HFPNFUSJD TIBQFE XJOEPXT BSF NPSF DPNQMJDBUFE and should be inspected by a window professional.
PAGE 8
PRODUCT GUIDE Vinyl Casement & Awning Windows (JPG005) PROPER WINDOW INSTALLATION - CONTINUED STRAIGHT SIDE JAMBS FRAME/PANEL BOW Place level against JOTJEF PG TJEF KBNC Look for gaps anywhere between MFWFM BOE TJEF KBNC Repeat steps for other TJEF KBNC Inspect interior and FYUFSJPS GSBNF KBNCT or stiles/rails of panel (not glass) to determine if bowed. String 1. Cut piece of string slightly longer than Frame/ Panel height of frame or Gap panel. 2.
PAGE 9
PRODUCT GUIDE Vinyl Casement & Awning Windows (JPG005) PROBLEM POSSIBLE CAUSES POSSIBLE SOLUTIONS Sash binds or drags Hinge track dirty Clean sill track then lubricate with silicone spray on cloth. Clean and lubricate hinge track. Obstructions Remove obstructions/shipping blocks Operator arm/hinge bent Disconnect and straighten.
PAGE 10
PRODUCT GUIDE Vinyl Casement & Awning Windows (JPG005) GLOSSARY Awning Window A window with a sash that is hinged at the top and opens from the bottom. Casement Window A casement window is hinged on either side so the sash opens outward, to the right or left, in a swinging motion. It provides maximum ventilation. Direct-set The window’s glass is secured directly into the window frame without the stiles and rails of a sash.