Warranty

Effective July 1, 2010 to January 31, 2014
Page 3 of 3
 Product or component performance decline due to aging, inert gas dissipation, natural processes or failure to provide
proper maintenance. Note: Other than inert gas loss due to seal failure, the migration of an inert gas, such as argon, is a
natural process that occurs over time and is not a defect.
 Screen damage due to normal wear and tear, misuse, abuse, or insect or animal activity.
 Hardware or inserts that are not provided by us, such as locksets, door handles, strikes, etc.
 Condensation or damage as a result of condensation (Note: unless due to insulating glass failure, most condensation
problems are related to excessive humidity levels in a structure; contact a heating/air conditioning specialist for help).
 Labor and materials for repainting or refinishing activities, or the removal or disposal of defective product(s); labor
exceeding the time periods specified above.
 Wood cellular structure failure for wood components other than of pine species and any components (including pine) that
come in direct contact with soil. Note: superficial mold/mildew does not indicate wood cellular structure failure.
 Incidental or consequential damage. Some states/provinces do not allow the exclusion or limitation of incidental or
consequential damages, so this may not apply to you.
Important Legal Information
This Limited Warranty document sets forth our maximum liability for our products. We shall not be liable for special, indirect,
consequential, or incidental damages. Your sole and exclusive remedy with respect to any and all losses or damages resulting
from any cause whatsoever shall be as specified above. We make no other warranty or guarantee, either express or implied,
including implied warranties of merchantability and fitness for a particular purpose to the original purchaser or to any
subsequent user of the product, except as expressly contained herein. In the event state or provincial law precludes exclusion
or limitation of implied warranties, the duration of any such warranties shall be no longer than, and the time and manner of
presenting any claim thereon shall be the same as, that provided in the express warranty stated herein. This Limited Warranty
document gives you specific legal rights, and you may have other rights that vary from state/province to state/province.
No distributor, dealer or representative of JELD-WEN has the authority to change, modify or expand this warranty. The original
purchaser of this Product acknowledges that they have read this warranty, understand it and are bound by its terms and agrees
to provide this warranty to the original owner of the structure into which the Product is installed.
1
“JELD-WEN Products” shall refer to wood and metal clad wood window and patio/garden/terrace door products (including
products supplied with fiberglass slabs) manufactured in the United States and/or Canada and marketed under the JELD-WEN
brand name for use in the United States and/or Canada. See our separate Export Warranty for applicable coverage on products
used outside the United States and Canada.
2
“Skilled labor” refers to tasks where specialized technical knowledge, experience, methods or tools are required to properly
identify, diagnose and/or correct product-related problems.
3
“Chalking” of the clad finish is not a defect unless it exceeds a numerical rating of eight (8) when measured in accordance with
the standard procedures specified in ASTM D4214. Fading or changing in color of the “clad finish” is not a defect unless it
exceeds five (5) E units, calculated in accordance with ASTM D2244, paragraph 6.2. Color change shall be measured on an
exposed “clad finish” that has been cleaned of surface soils and chalk, and the corresponding values measured on the original or
unexposed “clad finish.” Fading or color changes may not be uniform if the surfaces are not equally exposed to the sun and
elements. If the above ASTM standards change, the standard in effect at the time of purchase applies. As an option to
replacement, we may choose to refinish the product.
 2010, JELD-WEN, inc. ╿JELD-WEN, AuraLast and ImpactGard are registered trademarks of JELD-WEN, inc., Oregon, USA. All
other trademarks are the property of their respective owners.