Warranty

ManualsBrandsJELD-WEN ManualsAwning Windows24 in. x 20 in. W-2500 Awning Aluminum Clad Wood Window

Effective July 1, 2010 to January 31, 2014

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JELD-WEN®

Wood and Metal-Clad Wood Window & Patio Door Limited Warranty

OUR WARRANTY TO YOU...

JELD-WEN

Products

are designed to create lasting value for your home. This warranty is effective for all JELD-WEN Products

manufactured on or after July 1, 2010 for use in the United States and Canada. Any previous warranties will continue to apply to

products manufactured by JELD-WEN prior to this date. For additional information, including care and maintenance instructions,

installation instructions, and previous warranties, refer to www.jeld-wen.com or www.jeld-wen.ca.

What This Warranty COVERS...

Twenty Year Warranty for Window & Patio Door Products

Except as set forth in the Special Coverages section below, we warrant that if your JELD-WEN Product exhibits a defect in material

or workmanship within twenty (20) years from the date of manufacture, we will, at our option, repair, replace or refund the

purchase price of the Product or component part. Skilled labor

(where deemed necessary by us) to repair or replace components

is provided for two (2) years (unless specified otherwise below).

Special Coverages:

Clad Finish*: Under normal atmospheric conditions, the clad finish on your metal clad window or patio door manufactured

by us will be free from defects as follows:

 Kynar® finishes are warranted for twenty (20) years and will not peel, check, crack, or exhibit excessive chalk, fade

or color change.

 All other Products that include polyester finishes are warranted for ten (10) years and will not peel, check, crack, or

exhibit excessive chalk, fade or color change.

*The term “clad finish” means the painted finish on metal cladding. Clad products installed within one mile of a salt-water

source (for example, an ocean or salt lake) or other corrosive environment require additional and specific maintenance

requirements. Refer to our full care and maintenance instructions.

AuraLast Protection: We warrant pine wood components of JELD-WEN Products for twenty (20) years against wood cellular

structure failure (often referred to as “wood cellular breakdown”) caused by decay and/or termites. Warranty coverage

outside Canada, the contiguous 48 states and Alaska is contingent upon approval from the JELD-WEN Customer Care

Department. Please contact us.

Factory Prefinish: We warrant the factory-applied prefinish on our Products against peeling, checking, or cracking for one (1)

year from the date of manufacture. Should the factory prefinish be proven defective within this time period, we will at our

option, replace or refinish the component or product, or offer a refinish credit up to $50 per opening for windows or $100

per opening for patio doors. Note: this coverage applies to factory-applied finish coat options only; standard factory-

applied primer is not a finish coat.

Custom Fiberglass Door Slabs: We warrant our fiberglass door slabs for as long as you own and occupy your residence.

Custom Fiberglass Door Factory Prefinish: We warrant the factory prefinish on our fiberglass doors for five (5) years. Should

the factory prefinish be proven defective, we will at our option refinish the door or pay up to $350.00 per opening to the

current owner.

Electric Operators: We warrant electric operators provided by us for one (1) year (to include free replacement parts and

skilled labor necessary to replace the operator for one (1) year).

Blinds/Shades Between the Glass: We warrant the insulated glass unit (including the seal), the external control mechanism,

and the operation of the shade/blind for ten (10) years.

ImpactGard® Glass: We warrant each ImpactGard glass unit for ten (10) years.

Special Glazings (including laminate glass units other than ImpactGard): We warrant special glazings (including glass options

not listed in our product literature, e.g., leaded or decorative glass) for five (5) years.

Spontaneous Glass Breakage: We warrant sealed glass units installed in windows and patio doors (excluding laminated glass,

and special glazings) for spontaneous breakage for one (1) year (to include free replacement glass and skilled labor

necessary to replace the glass for one (1) year). Spontaneous breakage occurs when the glass develops a crack without sign

of impact.

Product Warranty

Summary of content (3 pages)

PAGE 1
Effective July 1, 2010 to January 31, 2014 Product Warranty JELD-WEN® Wood and Metal-Clad Wood Window & Patio Door Limited Warranty OUR WARRANTY TO YOU... JELD-WEN® Products1 are designed to create lasting value for your home. This warranty is effective for all JELD-WEN Products manufactured on or after July 1, 2010 for use in the United States and Canada. Any previous warranties will continue to apply to products manufactured by JELD-WEN prior to this date.
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Effective July 1, 2010 to January 31, 2014 Transferability: In the event you sell your residence/building or it becomes occupied by other than the original owner, the warranty is the lesser of ten (10) years from the date of manufacture or the period indicated under Special Coverages above). How to Get Assistance...
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Effective July 1, 2010 to January 31, 2014        Product or component performance decline due to aging, inert gas dissipation, natural processes or failure to provide proper maintenance. Note: Other than inert gas loss due to seal failure, the migration of an inert gas, such as argon, is a natural process that occurs over time and is not a defect. Screen damage due to normal wear and tear, misuse, abuse, or insect or animal activity.