Smart Appliances Guide

DIAGNOSTICS & TROUBLESHOOTING
Connected Smart Appliances - Gen III
n
4-1
Section 4:
Diagnostics &
Troubleshooting
This secon provides diagnosc, and troubleshoong
informaon for “Connected Smart Appliances - Gen III.”
n Troubleshoong Guide
n Control Panel/Connecvity Status
n Buons & Indicators
n Troubleshoong
n Board Replacement Procedures
n Troubleshoong the WiFi Module
n WiFi Module Status LED
n WiFi Processor Board
n Troubleshoong the Power Measurement Module
n Power Management Board
n Notes
IMPORTANT:
The In-Home Service Professional is only responsible for
diagnosing and repairing the Connected Appliance and
all parts and soware within that appliance. The In-Home
Service Professional must NOT aempt to service or repair
the customer’s Home Area Network; including but not
limited to the customer’s wireless router, access point,
modem, computers, tablets, or any other mobile devices.
All quesons concerning connecng the appliance to
the customer’s Home Area Network, the Whirlpool App,
and the Customer’s Account should be directed to the
Whirlpool Help Line at:
1 [phone]