Warranty

ManualsBrandsJennAir ManualsCountertop MicrowavesJennAir Stainless Steel Countertop Microwave Oven

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check

“Troubleshooting.” It may save you the cost of a service call. If

you still need help, follow the instructions below.

When calling, please know the purchase date and the complete

model and serial number of your appliance. This information will

help us to better respond to your request.

In the U.S.A.

If the problem is not due to one of the items listed in the

“Troubleshooting” section…

Call the dealer from whom your appliance was purchased, or call

Jenn-Air at 1-800-JENNAIR (1-800-536-6247) to locate an

authorized service company. When calling, please know the

purchase date and the complete model and serial number of your

appliance. Be sure to retain proof of purchase to verify warranty

status.

If the dealer or service company cannot resolve your problem,

write to:

Jenn-Air Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Web address: www.jennair.com

Or call: 1-800-JENNAIR (1-800-536-6247)

U.S. customers using TTY for deaf, hearing impaired or speech

impaired, call: 1-800-688-2080.

NOTE: When writing or calling about a service problem, please

include the following information:

1. Your name, address and daytime telephone number.

2. Appliance model number and serial number.

3. Name and address of your dealer or servicer.

4. A clear description of the problem you are having.

5. Proof of purchase (sales receipt).

User’s guides, service manuals and parts information are

available from Jenn-Air Brand Home Appliances, Customer

eXperience Center.

Replacement Parts

Cleaning Supplies

Built-In Kits

This countertop microwave oven can be built in by using one of

the following trim kits*. These kits are available from the dealer or

can be ordered by kit model number. See “Assistance or Service”

section for the toll-free number.

*The built-in trim kits can be installed over any (electric or gas)

built-in wall oven, up to 30" (76.2 cm).

JENN-AIR

COUNTERTOP MICROWAVE LIMITED WARRANTY

ONE YEAR LIMITED WARRANTY

For one year from the original date of purchase, when this microwave is installed, operated and maintained according to instructions

attached to or furnished with the product, Jenn-Air brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter “Jenn-Air”) will, at

its sole option, either pay for factory specified parts and repair labor to correct defects in materials or workmanship or replace the

product. If replaced, the unit will be covered by the remaining one-year limited warranty of the original unit. See service instructions

below.

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THE LIMITED WARRANTY SHALL BE PRODUCT REPAIR OR REPLACEMENT AT

OUR DISCRETION AS PROVIDED HEREIN. Service must be provided by an Jenn-Air designated service company. This limited

warranty is valid in the United States or Canada and applies only when the microwave is used in the country in which it was purchased.

This limited warranty is effective from the date of the original consumer purchase. Proof of original purchase date is required to obtain

service or replacement under this limited warranty.

Glass Turntable

Part Number W10451786

Turntable Support and Rollers

Part Number W10451792

Turntable Hub

Part Number W10451789

affresh™ Kitchen Appliance

Cleaner

Part Number W10355010

affresh™ Stainless Steel

Cleaner

Part Number W10355016

affresh™ Stainless Steel Wipes

Part Number W10355049

Heavy Duty Degreaser

Part Number 31552A

KIT SIZE KIT MODEL NUMBERS/COLORS

27" (68.6 cm) MK2167AW / White

MK2167AB / Black

MK2167AS / Stainless

30" (76.2 cm) MK2160AW / White

MK2160AB / Black

MK2160AS / Stainless

Summary of content (2 pages)

PAGE 1
ASSISTANCE OR SERVICE Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below. When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request. In the U.S.A.
PAGE 2
ITEMS EXCLUDED FROM WARRANTY 1. Service calls to correct the installation of your microwave, to instruct you how to use your product, to replace or repair house fuses, reset circuit breakers or to correct house wiring or plumbing. 2. Service calls to repair or replace light bulbs. Consumable parts are excluded from warranty coverage. 3. In-home service. Your microwave must be shipped to an Jenn-Air designated service company. 4.