Owner's Manual

12 | TROUBLESHOOTING
TROUBLESHOOTING
ICE MAKER OPERATION
ICE MAKER WILL NOT OPERATE
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can
result in death, re, or electrical shock.
■ Check that it is plugged into a grounded
3 prong outlet.
■ Check that the control is turned on.
Replace the fuse or reset the circuit breaker.
NOTE: If problems continue, contact a
qualified electrician.
■ Room temperature must be above 55°F
(13°C). Otherwise, the bin thermostat may
sense a cold room temperature and shut off
even though the bin is not full of ice. The ice
maker may not restart once it does shut off.
■ If there was a large amount of water added
to the ice maker, wait a few minutes for the
drain pump to clear. If there is still water
in the bin, check to see whether the drain
hose is kinked.
■ For models with drain pumps, check that
the drain hose is not damaged, kinked, or
pinched between the cabinet and the ice
maker. Use only the Whirlpool-approved
drain pump kit, Part Number 1901A.
ICE MAKER SEEMS NOISY
■ Water overflowing the reservoir is normal.
This overflow helps to purge minerals that
were removed from the water during the
ice-making process.
If there is a “whooshing” sound, check the
following:
■ Make sure that the water supply is hooked
up and turned on.
■ Make sure that the drain cap is tight and
the water drain pan pump is securely
attached to the water pan.
■ If there is ice between the evaporator plate
and the cutting grid, check that the ice
maker is level. If the ice maker is level and
the problem persists, run a cleaning cycle.
■ If the ice maker is connected to a water
supply pressure in excess of 60 psi (413.7
kPa), you may hear a loud sound during
water filling associated with the flow
of water through the inlet valve. Call a
licensed, qualified plumber to determine
the best method to reduce the supply
of water pressure (50 psi [344.7 kPa] is
recommended).
ICE PRODUCTION
ICE MAKER RUNS BUT PRODUCES NO ICE
WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or
electrical shock.
■ Check that the control is turned on.
■ Check that the water supply is properly
connected and turned on.
■ If the drain cap is loose, water will empty
from the water pan and you will have either
thin ice or no ice. Tighten the drain cap.
■ Clean the drain tube.
■ Check that there are no kinks in the drain
line.