Owner's Manual

TROUBLESHOOTING | 13
TROUBLESHOOTING
TROUBLESHOOTING
ICE QUALITY
OFF-TASTE, ODOR, OR GRAY COLOR IN THE
ICE
■ If there is unusually high mineral content in
the water supply, the water may need to be
treated.
■ If there is mineral scale buildup, you should
clean the ice maker.
■ Do not store any food in the ice bin.
■ Make sure that all packaging materials
were removed at the time of installation.
THIN, SOFT, OR CLUMPS OF ICE
■ If there is an unusually high mineral
content in the water supply, the water may
need to be treated.
■ If there is mineral scale buildup, you should
clean the ice maker.
■ If there is ice in the bin but it is not used
regularly, it will melt and form clumps.
Break up the clumps with the ice scoop
provided.
PLUMBING PROBLEMS
WATER NOT ENTERING DRAIN PROPERLY
■ If the drain hose is not aligned over the
drain, move the ice maker to align with the
drain.
NOTE: Service technicians cannot repair
plumbing problems outside of the ice
maker. Call a licensed, qualified plumber if
needed.
WARNING
Excessive Weight Hazard
Use two or more people to move and install
ice maker.
Failure to do so can result in back or other
injury.
ICE PRODUCTION CONT.
ICE MAKER RUNS BUT PRODUCES VERY LITTLE
ICE
■ If the accelerated ice production feature is
turned on, this feature will increase the ice
production rate to provide you with more
ice in the same amount of time.
■ Room temperatures of more than 90°F
(32°C) will normally reduce ice production.
■ Dirt or lint may be blocking the airflow
through the condenser.
■ If there is white scale buildup in the ice
maker’s water or freezing system, you
should clean the ice maker.
■ If the drain cap is loose, water will empty
from the water pan and you will have either
thin ice or no ice. Tighten the drain cap.
■ Ensure that the cutter grid is securely
in place and that its harness plug is
connected.
■ Check that the water filter is properly
installed.