Navigation Manual

5 Troubleshooting

This section offers possible solutions to issues that may occur during the operation of the navigation

system.

5.1 GPS signal cannot be received

Issue: The current location is not available, because GPS signal cannot be received.

Cause 1:

GPS signal is weak or may not be available if you are between tall buildings, in garages or

tunnels as the signal weakens or distorts as it travels through solid material.

Solution 1: Go to a place where there is a clear sight of the sky or at least a bigger part of the sky is

visible.

Cause 2: It may take several minutes to receive GPS signals when first using the navigation system,

or when your last known position is farther away from your current position.

Solution 2: Wait a few minutes for the GPS signal.

5.2 Address cannot be found

Issue: The navigation system cannot find the address you entered.

Cause

: The digital map data may not include every single address.

Solution 1: If the house number is not known or the navigation system cannot find it, select only the

street name. This way, the navigation system will navigate you to the midpoint of the street, where you

can find the exact address more easily.

Solu

tion 2: Search for another address that is close to the destination.

Solution 3: Search for the coordinates or a nearby Place of Interest.