Warranty
John Guest USA, Inc. Terms & Conditions of Sale 
Rev. July 2014 
premises any of the said goods which the Buyer believes to be 
defective, carrier paid, properly packed and clearly marked 
with  the  Buyer’s  full  name  and  address  and  any  other 
information such as serial numbers which may be necessary 
to enable the goods to be identified, together with a complete 
description  of  the  respects  in which  it  is  alleged  that  the 
goods are defective, they will be repaired or new goods will be 
supplied in exchange and the goods so repaired or such new 
goods will be delivered to  the Buyer free of charge at the 
Seller’s  premises  provided  that  the  foregoing  warranty  shall 
only  be  applicable  if  upon  demand  by  the  Seller,  the  Buyer 
proves to the  Seller’s satisfaction:  (i)  that  the defect  was  due 
solely to  defective  workmanship;  (ii)  that  no  alterations  or 
repairs have been made to the goods except with the Seller’s 
written consent; (iii) that the defect was not caused by any act 
of  the  Buyer  or  its  agents;  and  (iv)  that  the  defect  was  not 
caused  by  any  matter  beyond  the  reasonable  control  of  the 
Seller,  including,  without  limitation,  accident  or  normal  wear 
and  tear.  (b)  For  John  Guest  PEI,  MWI  and  PSEI  Series 
Plumbing products and Speedfit PEX Pipe  only, the warranty 
period contained in sub-paragraph (a) may be extended to 300 
months  (25  years)  from  date  of  delivery  of  the  goods  to  the 
Buyer  provided  that,  in  addition  to  all  other  requirements, 
Seller’s  products  are:  (i)  used  in  domestic  plumbing 
applications;  (ii) Installed  by a  Licensed Contractor,  Plumber 
or  qualified  equipment  installation  professional;  and  (iii) 
Installed  and  operated  in  accordance  with  published  John 
Guest technical  specifications.  (c)  All costs  and  expenses, 
including  freight  charges,  customs  duties,  and  insurance 
incurred in  returning the goods to the Seller’s premises  in 
accordance with this provision shall be paid by the Buyer. The 
benefit of this warranty shall not be assignable by the Buyer. 
(d)  The  warranty  contained  in  sub-paragraphs  (a)  and  (b) 
above does not extend to any goods not manufactured by the 
Seller even though supplied by the Seller nor does it extend to 
any second-hand or reconditioned goods nor does it extend to 
components manufactured by the Seller but installed, attached 
or  welded by  the Buyer or  his  customer on equipment not 
manufactured  by  the  Seller.  Goods  not  manufactured  by  the 
Seller carry only the warranty (if any) of their makers and the 
Buyer is entitled to the benefit thereof only so far as the Seller 
has the  power to  transfer it.  (e)  This warranty comprises  the 
sole  and  entire  warranty  pertaining  to  items  provided 
hereunder; the Seller makes no other warranty, guarantee, or 
representation  of  any  kind  whatsoever.  All  other  warranties, 
including  but not  limited to,  merchantability  and  fitness for 
purpose,  whether  expressed  or  implied,  or  arising  by 
operation of law, trade usage, or course of dealing are hereby 
disclaimed.  (f)  Notwithstanding the foregoing,  there  are no 
warranties  whatsoever  on  items  built  or  acquired  wholly  or 
partially to the Buyer’s designs or specifications. 
 15.  Limited  Remedy.  The  Seller’s  liability  arising  from  or  in 
any way connected with the items sold or this Agreement shall 
be  limited  exclusively  to  repair  or  replacement  of the  items 
sold. In no event shall the Seller be liable to the Buyer or any 
3rd party for any incidental, consequential or special damages 
of any kind or nature whatsoever, including but not limited to 
lost  profits  arising from  or  in  any  way  connected  with this 
agreement or  items sold  hereunder, whether  alleged  to  arise 
from  breach  of  contract, express  or  implied  warranty,  or  in 
tort, including without limitation, negligence, failure to warn or 
strict liability. 
 16. Indemnity for Infringement of Intellectual Property Rights. (a) The 
Buyer  shall  defend  and  indemnify  the  Seller  against  all  actions,  claims, 
demands,  penalties  and  costs by  3rd parties in tort,  or  for infringement,  or 
alleged infringement,  of  patents,  trademarks,  copyrights,  trade  dress, trade 
secret or other rights of any 3rd party resulting from the goods manufactured in 
accordance  with  the  Buyer’s  specifications  or  based  on  any  information 
provided by the Buyer. The Buyer will defend any action against the Seller for 
title, patent, trademark, copyright infringement, or other claimed by a 3rd party 
at  the Buyer’s sole  cost  and expense. (b)  The  Seller shall have  no liability for 
infringement of any patents, trademarks, copyrights, trade dress, trade secrets 
or similar rights except as provided in this provision. The Seller will defend and 
indemnify the Buyer against allegations of infringement of US patents, US 
trademarks,  copyrights,  trade  dress and  trade secrets (“Intellectual Property 
Rights”).  The  Seller  will  defend  at  its  expense  and  will  pay  the  cost  of  any 
settlement or damages awarded in an action brought against the Buyer based 
on  an  allegation  that  an  item  sold  pursuant  to  this  contract  infringes  the 
Intellectual Property Rights of a 3rd party. The Seller’s obligation to defend and 
indemnify  the  Buyer  is  contingent on  the  Buyer  notifying  the  Seller  within  10 
days after sole control over the defense of any allegations or actions, including 
all negotiations for settlement or compromise. If an item sold hereunder is 
subject to a claim that it infringes the Intellectual Property Rights of a 3rd party, 
the Seller may, at its sole expense and option, procure for the Buyer the right to 
continue  using  said  item,  replace  or  modify  said  item  so  as  to  make  it  non-
infringing, or offer to  accept return of said item and return the purchase price 
less a reasonable allowance for depreciation. Notwithstanding the foregoing, the 
Seller  shall  have  no  liability  for  claims  of  infringement  based  on  information 
provided by Buyer, or  directed to  items  delivered hereunder for which the 
designs are specified in combination or use in a system of any item sold 
hereunder. The foregoing in this provision shall constitute the Seller’s sole and 
exclusive liability and the Buyer’s sole and exclusive remedy for infringement of 
Intellectual Property Rights. 
 17.  Lien.  In  addition  to  any  right  of  lien  to  which  the  Seller  may  by  law  be 
entitled, the  Seller  shall  have a  general lien on  all  goods  of  the  Buyer  in the 
Seller’s possession (although such goods or some of them may have been paid 
for) for the unpaid price of any other goods sold and delivered to the Buyer by 
the Seller under the same or other contracts. 
 18. Waiver. The  Seller’s  rights shall  not  be  affected or  restricted by  any 
indulgence or forbearance granted to the Buyer. No waiver by the Seller of any 
breach shall operate as a waiver of any later breach. 
 19.  Force  Majeure.  The  Seller  shall  be  excused  from  performing  any  of  its 
obligations  under  this  Agreement  which  are  prevented  or  delayed  by  any 
occurrence  not  within  the  reasonable  control  of  the  Seller,  including  but  not 
limited to,  accidents, acts  of God,  destruction or  damage to the goods  or the 
Seller’s  manufacturing  plant,  delays  or  failures  in  delivery  of  carriers  or 
suppliers,  shortages  of  materials,  strikes  or  other  labor  matters,  floods, 
earthquakes, fire, riots, explosions, or any regulations, rules, ordinances or 
orders of any governmental authority, federal, state or local, whether such 
cause exists at the date of the order or not. 
 20. Buyer’s Representation  of Solvency. The Buyer hereby represents that 
as of the signing of this Agreement it was not insolvent within the meaning of the 
Uniform Commercial Code or the Bankruptcy Laws of the United States. 
 21. Assignment  and  Delegation.  The  rights and  obligations  of  the  parties 
under this Agreement may not be assigned or delegated, except on the express 
written consent of the other party to the assignment or delegation. 
 22.  Integration.  The  rights  and obligations  of  the  parties  and  the  terms  and 
conditions set  forth  herein, together  with  any  amendments,  modifications  and 
any different terms and conditions expressly accepted by the Seller in writing, 
shall  constitute  a  complete  and  exclusive  statement  of  the  terms  of  this 
Agreement. This Agreement supersedes not only all prior agreements, but also 
oral  agreements  made  contemporaneously  with  the  execution  of  this 
Agreement.  All such  materials  may not  be used  to supplement, explain,  or 
contradict the terms of this Agreement. 
 23.  Severability.  If  any  of these  conditions  or  any  part  thereof  purports  to 
exclude or restrict or limit any liability and such exclusion or restriction or 
limitation is prohibited or rendered void or unenforceable by any legislation to 
which it is subject, or is itself prohibited or rendered void or unenforceable by 
any legislation to which it is subject, then the exclusion restriction or limitation on 
the condition or part thereof in question shall be so prohibited or rendered void 
or  unenforceable  and  the  validity  or  enforceability  of  any  other  part  of  these 
provisions shall not thereby be affected. 
 24. Governing Law/Limitation on Actions. The terms, conditions, rights, and 
obligations under this Agreement shall be construed under the laws of the State 
of New York, without regard to principles of conflicts of laws. No actions arising 
out of the sale of the items sold hereunder or this Agreement may be brought by 
the Buyer more than two (2) years after such cause of action accrues. 


