Operation Manual

ENGLISH
42
TROUBLESHOOTING
If an error occurs, check the table below first, before you contact your dealer or send in the device. The address
and hotline number can be found on the warranty card. Do not open the device and do not try to repair it yourself.
You will lose the warranty claim and it is dangerous! Refer to the warranty conditions on the following pages.
Problem Cause Solution
No sound. The volume is set too low. Set the volume higher.
The plug is not plugged in
correctly.
Plug in.
Mute function is activated. Press the MUTE button (57) or adjust volume.
The display is blank;
no reaction to
pressing buttons.
Power switched off. Switch on device with the power switch.
Electrostatic discharge. Switch off device and pull plug. Wait briefly and plug
in again.
The CD is skipping
tracks.
CD dirty or damaged. Clean or replace CD.
A program is being played. End programme playback.
NO DISC is
displayed.
No CD in CD compartment. Insert a CD.
CD badly scratched or dirty. Use an unscratched and clean CD only.
Laser lens dirty or scuffed.. Clean the lens. Leave the device in a dry
surrounding for 1-2 hours where the condensation
can dry.
CD-R is empty or not “closed’’. Close the CD-R.
CD cannot play. CD badly scratched or dirty. Clean or replace CD.
Laser lens dirty or scuffed. Clean the lens. Leave the device in a dry
surrounding for 1-2 hours where the condensation
can dry.
USB / memory card
error
Connecting error. Remove the memory card / USB and insert it again.
No playable files available. Use a memory card / USB storage with MP3 or
WMA files.
JGC-MS-2305-IM-DE-EN-V2.indb 42 07/08/2009 5:09 PM