User Manual DC‐3300 Card Printer
Dascom DC-3300 User Manual v1.0 Important Safety Instructions (English) Read the following instructions thoroughly before starting up your printer. The device and power supply must all times be easily accessible. Never carry out maintenance or repair work yourself. Always contact a Dascom qualified service technician. Keep this user guide in a place which is easily accessible at all times. Place the printer on a solid and level base for reliable operation.
Dascom DC-3300 User Manual v1.0 Wichtige Sicherheitshinweise (German) Lesen Sie bitte diese Sicherheitshinweise durch, bevor Sie den Drucker in Betrieb nehmen. Das Gerät und die Netzsteckdose müssen jeder Zeit leicht zugänglich sein. Führen Sie Wartungsarbeiten und Reparaturen keinesfalls selbst aus, sondern verständigen Sie immer einen qualifizierten Servicetechniker. Bewahren Sie diese Dokumentation an einem jederzeit zugänglichen Ort auf.
Dascom DC-3300 User Manual v1.0 Consignes importantes de sécurité (French) Lire attentivement les instructions suivantes avant de mettre l’imprimante en service. Le dispositif et la prise principale doivent toujours être accessibles facilement. Ne jamais effectuer soi‐même les travaux d’entretien et de réparations. Contacter toujours un dépanneur qualifié. Placer l’imprimante sur un support stable de façon à ce qu’elle ne puisse pas tomber.
Dascom DC-3300 User Manual v1.0 Indicazioni di sicurezza importanti (Italian) Prima di mettere in funzione la stampante, leggere attentamente le seguenti indicazioni. Il dispositivo e la presa di corrente devono essere sempre facilmente accessibili. Non eseguire mai da sé gli interventi di manutenzione e riparazione, ma rivolgersi sempre a un tecnico di assistenza qualificato. Conservare le presenti istruzioni per l’uso in un luogo sempre accessibile.
Dascom DC-3300 User Manual v1.0 Instrucciones de seguridad importantes (Spanish) Lea las siguientes instrucciones con esmero antes de poner la impresora en servicio. El dispositivo y la toma de corriente deben estar ubicados de forma que sea fácil acceder a ellos. Nunca lleve a cabo trabajos de mantenimiento o reparación Ud. mismo, sino consulte a un técnico de servicio calificado. Guarde las presentes instrucciones de servicio en un lugar de fácil acceso en cualquier momento.
Dascom DC-3300 User Manual v1.0 Правила по технике безопасности. (Russian) Прочитайте, пожалуйста, инструкцию по технике безопасности перед включением в работу принтера. Устройство и розетка должны быть всегда легко доступна. Не выполняйте технические работы и ремонт техники самостоятельно, но сообщайте о неисправностях квалифицированным сервисным техникам. Данная инструкция должна быть всегда доступна каждому пользователю.
Dascom DC-3300 User Manual v1.0 Instruções Importantes sobre Segurança (Portuguese) Leia as instruções de segurança antes de usar a impressora. A impressora e a tomada devem ser facilmente em todos os momentos acessíveis. Consulte sempre um técnico qualificado para executar uma reparação . Coloque a impressora sobre uma base sólida e nivelada, para que ela não sofra quedas. Jamais instale a impressora nas proximidades de lugares onde haja gás inflamável ou substâncias explosivas.
Dascom DC-3300 User Manual v1.0 Önemli Güvenlik Talimatları (Turkish) Lütfen, yazıcıyı işletime geçirmeden önce bu güvenlik talimatlarını bütünüyle dikkatle okuyun. Cihaz ve elektrik prizinin her zaman kolayca erişilebilir olması gerekir. Bakım ve tamir çalışmalarını kesinlikle ve hiçbir surette kendi başınıza yapmayın; her zaman kalifiye bir uzman servis‐teknisyenine haber verin. Yazıcıyı, üzerinden yere düşmesi mümkün olmayacak sabit ve düz bir zemine yerleştirin.
DC-3300 User Manual v1.0 TRADEMARK ACKNOWLEDGEMENTS “Windows”, “Windows 7”, ”Windows 8”, “Windows 10”, “Windows XP” and “Windows Vista” are trademarks of Microsoft Corporation. All other product names and company names appearing in this manual are the registered trademarks or trademarks of their respective holders.
DC-3300 User Manual v1.0 About This Manual This manual provides information that describes the basic operation, enabling safe and correct use to the operators of DC‐3300 Printer.
DC-3300 User Manual v1.0 Symbol Description The symbols in this manual are identified by their level of importance, as defined below. Read the following carefully before handling the product. CAUTION: Provides information that must be observed to prevent damage to the equipment or loss of data. NOTE: Advises you of information that is essential to complete a task.
DC-3300 User Manual v1.0 TABLE OF CONTENTS CHAPTER 1 INTRODUCTION ...................................................................................................... 1 1.1 Unpacking........................................................................................................................ 1 1.2 Operating the Printer Safely............................................................................................. 3 1.3 Printer Components ....................................................
DC-3300 User Manual v1.0 CHATPER 5 TROUBLESHOOTING .............................................................................................. 48 5.1 Warning Messages and Troubleshooting ........................................................................ 48 5.2 Valuable Help from You For Troubleshooting ................................................................. 49 5.3 Troubleshooting.............................................................................................................
DC-3300 User Manual v1.0 Chapter 1 Introduction Thank you for choosing Dascom® DC‐3300 card printer. You can print high‐quality cards of different colors and styles with this printer. The printer should use the consumables and accessories provided by Dascom. For more details, please visit our website WWW.DASCOM.COM. 1.1 Unpacking Open the package, take out the printer and remove the protect material. Check if the parts and accessories in the box are complete as the following picture. If found any damage.
DC-3300 User Manual v1.
DC-3300 User Manual v1.0 1.2 Operating the Printer Safely The following precautions must be observed to assure safe operation of your printer. Do not do anything that is not described in this manual. Doing so could cause an unexpected failure. The manufacturer is not responsible for any problems caused by incorrect operation of the printer. Installation location Power supply Do not install the printer in a damp or dusty location.
DC-3300 User Manual v1.0 WARNING The lower part of the Top Access Cover, the printer internal heat roller section, and the thermal head section become very hot. Ensure you do not touch these three locations. • The cooling fan is always running for cooling inside the printer. This is not a malfunction. • Contact your reseller if there is a current leak. • The printer may cause static, flickering or interrupt reception of televisions or radios if they are too close to the printer.
DC-3300 User Manual v1.0 1.3 Printer Components 1.3.1 Component and function Thermal print head Top cover Front cover Control panel Card eject slot Knob Part name Top cover Front cover Function Protects the print head and the internal components. Open to replace the ribbon. Open to load cards. Max. 100 pieces of 0.76mm thickness cards can be placed. Thermal print head Core component of the printer. Control panel Includes the keys, the LCD Panel, and LED indicator for operating the printer.
DC-3300 User Manual v1.0 Cover open lever Power socket Power switch Ethernet port USB Hub port USB port Part name Function Cover open lever Pull the lever up to open the top cover. Power socket Used to connect Power Cable. Power switch Turns power on and off. USB Hub port Connect to the printer via USB Hub port. USB port Connect to the printer via USB port. Ethernet port Connect to the printer via Ethernet port.
DC-3300 User Manual v1.0 1.3.2 Control Panel Button There are four buttons. Logo ▲/▼ Name Function 【Menu/Exit】 key Enter or exit current setup 【Set】 key Confirm current setting 【Up/Down】 key Choose between or navigate settings Status LED and buzzer There’re two LED lights: blue means ready, red means error. The following combinations of different lights and buzzer show different statuses of the printer.
DC-3300 User Manual v1.0 1.4 Attaching Power (1)Make sure the printer and the computer are powered off. ① (2)Connect the power adapter to the printer.② (3)Connect the power cord to the power adapter.③ (4)Connect the power cord to the power socket. ④ Power on and power off Press the power switch: “I”, switch on the printer. Press the power switch: “O”, switch off the printer.
DC-3300 User Manual v1.0 1.5 Connecting to Computer The standard On‐board ports of this printer are a USB port and a Ethernet port. All the ports are located on the left side of the printer, please choose the proper port. (1)Ensure your printer is switch off. (2)Insert the interface cable into the corresponding port. (3)Connect the other end of the interface cable to the host computer. 1.5.1 Connecting to Computer via USB port 1.5.
DC-3300 User Manual v1.0 1.6 Duplex option DC‐3300 can be configured with a Duplex option based on the customers’ requirement. In User Mode, setup the menu to implement Double‐Sided Printing and Rear Side Ejecting functions.
DC-3300 User Manual v1.0 1.7 Installing Windows Driver The driver is the connection and transformation platform between the card printer and the computer operating system to achieve the interactive processing of the information. User can set up relevant settings, get print status and etc. via the driver. We have provided the Driver on the accompanied CD. The guide steps are operated with Win 10 system. 1.7.1 Installing Windows Driver via USB Connect the USB cable to the computer and turn on the printer.
DC-3300 User Manual v1.0 (2) Select the Driver Selection and appropriate Port Selection, click “Next”. (3) Set up the printer name or go with the default, click “Start” to begin the process.
DC-3300 User Manual v1.0 (4) Waiting for the installation. (5) When the Driver has been successfully installed, click the “Finish” button.
DC-3300 User Manual v1.0 1.7.2 Installing Windows Driver via Ethernet Connect the Ethernet cord from the Printer to an available port on a Ethernet Switch or Router. Turn On the Printer, put the CD‐ROM into the computer and choose the Drivers Install program. The Install program will guide you through the necessary steps to finish the whole installation. Ensure the printer and the computer are on the same LAN before installation. Switch on the printer. Please follow the installer carefully.
DC-3300 User Manual v1.0 (2) To search for the network attached Printer, click “Search” button.
DC-3300 User Manual v1.0 (3) Select your printer by clicking on it, then click on the “Modify Printer” button.
DC-3300 User Manual v1.0 (4) You can modify the Printer name, IP address acquisition mode,IP address, Subnet mask. Click the “OK” when you finish.
DC-3300 User Manual v1.0 (5) Return to the Ethernet port configuration page, wait for a few seconds, you can see the updated Ethernet information.
DC-3300 User Manual v1.0 (6) Select your printer, click “Select”. The corresponding IP address information is displayed at the bottom left. The installation will start when you click on “OK”.
DC-3300 User Manual v1.0 (7) Select the Driver Selection and appropriate Port Selection, click “Next”. (8) Set up the printer name or go with the default, click “Start” to begin the process.
DC-3300 User Manual v1.0 (9) Waiting for the installation. (10) When the driver has been successfully installed, click the “Finish” button.
DC-3300 User Manual v1.
DC-3300 User Manual v1.0 CHAPTER 2 INSTALLATION 2.1 Installing Cards Cards can be loaded automatically from the card cassette, which can hold a large quantity of cards making it convenient for mass or large‐scale printing. 2.1.1 Card Specifications This printer supports CR‐80 cards. Dimensions: 85.6mm × 54mm Thickness: 0.25mm~1.25mm Types: blank card, magnetic stripe card, contact smart card, contactless smart card, and pre‐printed card.
DC-3300 User Manual v1.0 2.1.2 Loading the cards (1)Open the front cover. (2)Load the cards to the Card cassette. Max. 100 pieces of 0.76mm thickness cards can be stored. Please load the cards carefully. Ensure that magnetic stripe CARDS and contact smart CARDS are properly placed in the card feeder. If the card is inserted in the wrong direction, the code selection may not work properly.
DC-3300 User Manual v1.0 2.1.3 Adjusting the card inlet according to the thickness of the cards The factory default supports 0.76mm (30mil) card thickness. Confirm the correct thickness setting before installing new cards to the card cassette. The printer configures with 0.25mm(10mil)~ 0.76mm(30mil) and 0.76mm(30mil)~ 1.25mm (50mil) , 2 levels. Set the lever to the correct position. 2.1.
DC-3300 User Manual v1.0 2.2 Replacing the Ribbon Change the ribbon when the LCD prompts [RIBBON END] message. Approved ribbons for this printer: Type YMCK ribbon YMCKK ribbon YMCKO ribbon YMCKOK ribbon K ribbon Description Product Code / / / / yellow, magenta, cyan, PN: black, transparent 27056003 (DUS) 27056004 (DEU) 27056005 (DAP) / / black PN: 27056006 (DUS) 27056007 (DEU) 27056008 (DAP) Please contact your local reseller for ribbons not listed above.
DC-3300 User Manual v1.0 (1)Lift the cover open lever to open the top cover. (2)Place the ribbon vertically into the ribbon cartridge slot (the new ribbon spindle into the front ribbon cartridge slot, and the empty ribbon spindle into the rear ribbon cartridge slot). Tighten the ribbon, and close the top cover to its original position. (1)When the ribbon roller is mounted to the cartridge base, push it down to the bottom with a little force.
DC-3300 User Manual v1.0 2.3 Replacing the Cleaning Roller One Cleaning Roller is shipped with each Ribbon in a package. IMPORTANT: Replace cleaning roller each time you change the ribbon, to guarantee the print quality and protect the print head. (1)Lift the cover open lever to open the top cover. (2)Tear off the protective film on the cleaning roller.
DC-3300 User Manual v1.0 2.4 Printing card All kinds of Windows applications have document printing capabilities (such as Microsoft Office suite MS‐Word, MS‐Access, MS‐Excel, MS‐PowerPoint, and the DASCOM self‐designed card editing software CardEditor). To understand the card layout, its format and print configuration, you are advised to refer to the following example. Dascom Software Card Editor is used to support DASCOM card printers. Users can quickly generate and edit content that needs to be printed.
DC-3300 User Manual v1.0 (2) After click “new” button, user can choose the card type he/she wants. Select “CR80” in “card type” and select “Landscape” or “Portrait” depending on the card direction. Then click “OK”.
DC-3300 User Manual v1.0 (4) Double clicks the model you want to edit, when you finish click the “print” on the “file” menu. (5) You can print the card directly by clicking on the Print button. (6) If you want to modify the driver settings, such as card direction, single side or double‐sided printing, card modification or processing, you can click "Advanced Option" to change the driver. As for popup print Settings, and then click "ok" to save Settings. Then click "print".
DC-3300 User Manual v1.0 The main selections of the Printer Driver are “Card”, ”Graphic setting”, ”Graphic setting(reverse side)”, “Printer Mode”, “Print Area”, “O layer Setting” and “Maintenance”. “Card” Tab Card Size Print Quantity Automatic Ribbon Detection Print Side (User can choose front/ reverse side to print. Printer can print the image on the card reverse side and can also split the different color of the ribbon.
DC-3300 User Manual v1.0 “Graphics” Tab Color settings (User can get the proper color via settings. User can also adjust the color brightness, contrast and chroma.) Black settings (User can print black via print K color or YMC secondary colors and K color. As well as, user can choose monochrome printing, color printing, set the black valid area and the black invalid area.
DC-3300 User Manual v1.0 “Graphics (Back)” Tab Color settings (User can get the proper color via settings. User can also adjust the color brightness, contrast and chroma.) Black settings (User can print black via print K color or YMC secondary colors and K color. As well as, user can choose monochrome printing, color printing, set the black valid area and the black invalid area.
DC-3300 User Manual v1.
DC-3300 User Manual v1.
DC-3300 User Manual v1.
DC-3300 User Manual v1.0 “Maintenance” Tab Printing test (Print the test content.) Printer information (User can check the printer DPI, the maximum printing area and minimum printing area.) Printer parameter setting (User can read the detailed printer parameter.) Enable Status Monitor (Decide whether to show the Printer Status Monitor or not during printing) Color Management (Processing optimization of Color can make the color more consistent with the color displayed by the software.
DC-3300 User Manual v1.0 2.5 Updating Firmware It’s very easy to update the firmware, but if the installation of firmware is incorrect, the printer will be damaged. Before updating, please contact DASCOM dealer for advice on the implementation of the upgrade. In general, updates are required only when a problem or failure is explicitly identified in DASCOM. To download the update, please visit WWW.DASCOM.
DC-3300 User Manual v1.0 (5) Click the Browse icon, go to and choose the update firmware, choose which Update Mode then click the ”Update” button. When the update is finished, click “Exit”. (6) After the upgrade, you can create the personalization card with this printer. Do not interrupt the transmission between the computer to the printer during the download. (Such as switch off the printer or computer power, unplug the cable, etc.). Otherwise, printer might not restart.
DC-3300 User Manual v1.0 CHAPTER 3 NORMAL MODE AND USER MODE You can change between Normal and User Modes when the printer is operating. This section outlines the differences between these two modes and how to switch from one to the other. 3.1 Normal Mode Normal mode: After start up, the printer goes into Normal Mode in which the printer can print cards. In this mode, after you press the ▲Key for 1 second, the LCD displays the unused ribbon by a series of “*”marks.
DC-3300 User Manual v1.0 2) Press【 Menu /Exit】 Key for 3 second then release it. The LCD shows [Choose mode]. Press ▲ or ▼ Keys to select User Mode or Service Mode: Ready Choose mode Menu/Exit User Mode Choose mode Service Mode Even when the printer is in an error state, you can change modes. Steps to return to Normal Mode from User Mode: Continually press Menu/Exit Key until the LCD shows [Quit the Menu].
DC-3300 User Manual v1.0 For example: Printer Info SET: >> Version Info SET: >> Printer Info SET: >> Entering a sub‐menu (go down one level in the menu hierarchy) Sections 3.3.1~3.3.11 are the sub‐menus associated with the corresponding parent menus listed in Section 3.3. When SET: >> appears on the second line of the menu, pressing SET Key enters available sub‐menus or parameter values. Below, the right menu is the sub‐menu of the left one.
DC-3300 User Manual v1.0 SET Key must be pressed to save the newly changed value. Pressing Menu/Exit Key or switching off the printer will not save any newly changed value(s). 3.3 The major menus Printer Info Head Info Version Info Printer Setup Card Setup Ribbon Setup Image Setup Interface Setup Option Cleaning Reset User Default 3.3.
DC-3300 3.3.4 User Manual v1.0 Sub‐menus for Printer Setup View and change operation parameters: Buzzer: OFF\ON Power Save Mode: OFF\ 5~120 Language: Chinese\English\Japanese LCD Contrast: 128 LCD Light: ON\OFF Card detection: OFF\ON (In "ready to print" state to detect whether card slot is empty) 3.3.5 Sub‐menus for card setup View and change card properties: Card type: PVC/PET/PET‐G/PC Std card exit: FRONT SIDE\REAR SIDE Error card exit: FRONT SIDE\REAR SIDE If the printer is not
DC-3300 3.3.8 User Manual v1.0 Sub‐menus for Interface Setup View and change the interface settings: 3.3.9 Printer ID: 0 ‐ 15 IP Type: Static / DHCP IP Address: 192.168.0.12 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.0.1 MAC Address: BC:9D:A5:07:4F:56 Timeouts(s) : 10 USB ID: OFF / ON Sub‐menus for Cleaning Execute the cleaning process following instructions shown on the LCD display 3.3.10 Sub‐menus for Option Magnetic Encoder IC R/W1 IC R/W2 duplex 3.3.
DC-3300 User Manual v1.0 CHATPER 4 CLEANING 4.1 Cleaning with a Cleaning Card Use the Cleaning Card provided to clean the Card Transport Roller if cards do not feed smoothly. We recommend cleaning the rollers after printing 250 cards. Cleaning Cards can only be used once and cannot be reused. Use a new Cleaning Card with the adhesive side down every time you clean the rollers. Do not touch the platen with hands. (1) Switch from Normal Mode to User Mode. Press the 【▲】or【▼】to find the [Cleaning].
DC-3300 User Manual v1.0 CHATPER 5 TROUBLESHOOTING 5.1 Warning Messages and Troubleshooting This printer is designed for minimal user intervention. Occasionally, the LCD displays messages to advise users to take corrective actions. After clearing an error, press SET Key to initialize the printer and [Ready] will be displayed. Warning/Error List Display Solution Push Set Key Push the SET Key once. Feeder empty Card cassette is empty. Refill cards to the feeder. Press SET Key to resume printing.
DC-3300 RFID_AUTH_ERR OR Call Support User Manual v1.0 Check if genuine ribbon is used. Next, check if the ribbon has an RFID ring. Press SET Key as the LCD shown to initialize the printer. Check if genuine ribbon is used. Next, check if the ribbon has an RFID ring. Press SET Key as the LCD shown to initialize the printer. Contact your reseller’s service support team if you find errors not listed above. Please inform Error Code displayed on the lower right of the LCD. 5.
DC-3300 User Manual v1.0 5.3 Troubleshooting Do not attempt to use any tool to fix any problem. This may cause serious damage to the printer. 5.3.1 Faults Related to Printing No print out? ① Check the printer driver Check compatible printer driver for Microsoft Windows. Check if this printer is the default driver in Microsoft Windows. ② Check if power is connected to the printer. Check if the printer is connected correctly to power. Check if the LCD display shows: READY.
DC-3300 User Manual v1.0 Blank card ejected? ① Check the ribbon Check if ribbon run out or is damaged. Replace them if necessary. ② Check if print head is damaged. Print test pattern. If failed to print the test pattern, contact local reseller for support, or visit website http://www.dascom.com. Is the printing quality dissatisfactory? Faults Probable Cause Corrective Actions Dirty Card Surface Check that card surfaces are clean and dust free. Defective Spots Use new, clean cards.
DC-3300 User Manual v1.0 Incomplete printout? ① Check manual settings Check card software design layout matches card dimensions. Check the landscape/portrait orientation in the driver. ② Check interface cable If the text is printed in strange colors, use the USB cable supplied with the printer. Check secure and proper connection between printer and your computer. Try another cable. ③ Check if the printer is clean See Section 2.3 to clean/replace cleaning rollers.
DC-3300 User Manual v1.0 ④ Before putting the cards to the card cassette, shuffle the cards by holding the outside edges to prevent sticking cards. To take out jammed card When card jam occurs, the LCD display prompts "Printer Card Jam, press SET Key". The Printer will initialize to eject the card. If the card still can not be ejected, power off the printer and turn the knob. 5.3.3 Change the Print Head The print head is a heating element and directly affects print quality.
DC-3300 User Manual v1.0 5.4.2 More information If additional technical assistance is required, you can visit DASCOM website WWW.DASCOM.COM, and find information about the use and troubleshooting of DASCOM printers in the driver and support section. You can download the latest version of firmware, print driver and use manual, DASCOM printer usage and maintenance related video, and FAQ (FAQ) section.
DC-3300 User Manual v1.0 CHAPTER 6 SPECIFICATION Model Printing system DC‐3300 Direct thermal printing Function Single‐sided printing, edge to edge printing, double‐sided printing Resolution 300×1200DPI Card thickness 0.25~1.27mm Card type PVC, ABS, PET, PET‐G ID‐1/CR‐80) Print tones Input tones: RGB, 256 tones/color, K2 tones Output tones: YMC, 256 tones/color, K2 tones Ribbon Print speed 85.6mm×53.
DC-3300 Weight User Manual v1.0 7KG Automatic feed from Card Cassette: 100 pieces of 0.76mm thickness cards Card feeding (Option: big card cassette for 200 pieces cards) capacity Manual feed: single piece 30 pieces of 0.
Appendix I OPTIONS 1、Contactless Card Reader The contactless card reader is installed inside the printer. When loading contactless cards or taking out contactless cards, it is necessary to remove the printer case. Please contact the after‐sales service center to implement the operation by professional personnel. (1)Switch off the printer. Remove the printer case as shown below.
(2)Turn over the printer, and the position of the card reader is shown below. (3)Push the slot cover in the direction indicated by the arrow as shown below. When you hear a “click” sound, turn up the slot cover. (4)Place the card into the corresponding position of the slot, close the slot cover and push it in the direction indicted by the arrow as shown below. When you hear a “click” sound, the card is installed properly.
2. Duplex (factory option) Using duplex option, the printer can realize the double‐sided printing feature. By factory defaults, the printer outputs correctly printed cards to the front slot and rejected wrongly printed cards to the rear slot, respectively. However, these two slots are interchangeable for your preference. It can be set in the “card setup” of the menu under “user mode”. The duplex has been installed properly before shipment, it is the factory option.
Appendix II FCC STATEMENT 1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: i. This device may not cause harmful interference. ii. This device must accept any interference received, including interference that may cause undesired operation. 2. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
Appendix III DASCOM EPRESENTATIVES GERMANY DASCOM Europe GmbH Heuweg 3 D‐89079 Ulm Deutschland Phone: +49 (0) 731 2075 0 Fax: +49 (0) 731 2075 100 www.dascom.com AMERICAS DASCOM Americas LLC 34 Lakeview Court, Verona, VA 24482 USA Phone:+1 (877) 434 13 77 Fax: +1 (540) 242 7221 www.dascom.com SINGAPORE (ASIA PACIFIC) DASCOM AP Pte Ltd 2 Jurong East Street 21 # 05‐42, IMM Building Singapore 609601 Phone: +65 6760 8833 Fax: +65 6760 1066 www.dascom.