DP‐3 330 Series Operator’ss Manu ual DP-3 D 330 Th herm mal Printer DASC COM Europ pe GmbH Heuweg 3 89168 Ullm Germany www.dascom w m.
This device fulfills the European standards requirements by complying with the Directive relating to electromagnetic compatibility and relating to low-voltage electrical equipment. Furthermore it fulfills the requirements for RoHS and R&TTE if applicable. Conformity with the above mentioned Directives is indicated by the CE symbol attached to the device.
This device complies with Industry Canada license‐exempt RSS standard(s). Operation is subject to the following two conditions: 1) this device may not cause interference; 2) this device must accept any interference, including interference that may cause undesired operation of the device. Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada.
Lesen Sie vor der Inbetriebnahme die Aufbau- und Bedienungsanleitung Betreiben Sie den Drucker nicht in einem kleinen, geschlossenen Raum, es sei denn dieser wird ordnungsgemäß belüftet. Nehmen Sie den Drucker nicht in der Nähe einer Wärmequelle in Betrieb No user-serviceable parts inside. Refer service or repairs to a qualified service professional. Use of genuine DASCOM replacement parts is required to warrant proper, safe operation.
Table of Contents Introduction.................................................................................................................................................. 2 Printer Features ........................................................................................................................................... 3 Quick Start Instructions.............................................................................................................................. 4 A. B. C. D. E. F. G.
Introduction Thank you for purchasing the Tally Dascom DP-330 Series mobile thermal printer also referred to in this manual as the “DP-330” (for Receipt) or “DP-330L” (for Label). The DP-330 series prints on special thermal media supplied in roll form up to 80 mm wide. All models are equipped with a USB port which supports cabled communications. All models support an optional internal Wi-Fi interface.
Printer Features Your DP-330 features: Easy-to-read control face and simple drop-in paper loading Quickly prints a wide variety of tickets, receipts, and labels (330L) IP54 rated for water and dust resistance...
Quick Start Instructions A. Paper Load 4 www.dascom.
B. Printer Installation You could put the printer on desktop, carry with your hand or carry it with the should strap (option) 1) Desktop Installation The printer must be installed horizontally. Place the printer on a solid, flat, stable surface; ensure the printer is placed in a stable position and there is easy access for users to the control panel and roll paper holder. Also ensure there is enough space for sufficient ventilation and for the printout.
D. Charge Battery Uncover the printer ports and plug in your AC power adapter to the Power port (must be a DASCOMsupplied accessory). The yellow LED will show solid ON while the printer battery is charging. E. Power On Depress the Power button on the control panel. The green LED and the red LED will both be lit while the printer is going through its startup sequence (about 10 seconds). The red LED will go off, leaving the green LED on to indicate the printer is ready to print. 6 www.dascom.
F.
Configuration Configuration of the DP-330 printer is done through a configuration tool downloaded from the website (www.dascom.com). This allows you to configure the printer from any windows computer and is compatible with your DP-330 communication capabilities. A. Install Config Tool 1. Double click the config tool software. Click Next to continue. 2. Select installation folder, and click Next to continue. 8 www.dascom.
3. Click next to continue and complete installation. B. Configuration Setup 1. Turn the printer ON. 2. Make sure you installed the latest configuration tool. 3. Connect a USB cable between the printer and a PC. 4. Open the configuration tool on the desktop. You could change the settings. Units Select between inches or millimeters. Default setting is inches. Max Paper Speed Possible values: 1.0 to 5.5 ips, Default = 5.
• If the printer is detecting false check paper conditions, set the Mark Sensitivity to a higher value. • If the printer is detecting black marks where none exist, set the Mark Sensitivity to a higher value. Rear Paper Sensor Threshold (DP-330L models only) Possible values 0-100%. Default value is 75% When using paper with a Black on the back adjust this setting to ensure the paper stops at the Black Mark. • If the printer is not detecting Black Marks reliably, set the Mark Sensitivity to a lower value.
Integrating the Printer into your Business Applications Step by Step – Creating a Link from Host to Printer A. Windows Desktop Computers Print Drivers You may download the appropriate Windows driver from our website. Install the printer driver by the standard method for your version of Windows. I. USB a) Install the printer driver onto your hostbefore connecting the printer. Follow prompts displayed during installation. b) Plug the printer into a USB port on your host system using a mini-USB cable.
k) Windows defaults standard TCP/IP ports to port number 9100. The DP-330 Wi-Fi port number is internally set to 8023. Change the port number to 8023 in the Windows screen and click OK. l) Click “Apply” in the Printer Properties box. m) Your DP-330 printer driver should now be properly coupled to the Wi-Fi parameters you have chosen. B. Windows Tablets and Smartphones This feature and/or specific directions for use were not available as of this printing. C. Android Tablets & Smart phones I.
Media A. Standard Media DASCOM offers a variety of media types. You may contact your DASCOM sales representative for a complete and up to date description of our consumables and accessory products. B. Black Mark Media Position For automatic ticket printing, the Black Mark should be positioned as shown in the figure below.
Maintenance and Troubleshooting A. Cleaning In normal environments, the printer should be cleaned after printing a few rolls of paper or if there are voids in the printout. For optimum performance and life, you should clean the Print Head and Platen Roller whenever you load new paper. To clean the printer areas as described below, use a Thermal Head Cleaning Pen and MCR Cleaning Card available from DASCOM, or you may use cotton swabs moistened with isopropyl alcohol. Turn the printer off.
The power adapter may remain connected to the printer to keep the battery fully charged and will not cause damage to the printer or battery. III. Additional Battery and Safety Information The DP-330 series printers use a 11.1 volt 3000 mAH Lithium Ion battery. Caution: Risk of explosion if battery is replaced by incorrect type. Dispose of used batteries according to the instructions. IV. The recommended ambient temperature for charging is 68-77° Fahrenheit (20-25° Centigrade).
C. Troubleshooting When encountering problems, the cause may be the printer or may sometimes be due to other problems with your system. Please review the following tables to solve common problems you may encounter with your printer. I. General Error Conditions Whenever the printer detects an error condition the Alert (red) Indicator will either flash or stay on. In some cases the audible alarm will also sound.
Problem Battery not charging. Poor print quality. Possible Cause Faulty power adapter or battery Low battery Print head dirty Poor quality or “old” paper Paper not feeding. Obstruction in paper path, or paper improperly installed Poor quality paper Paper does not advance to black mark reliably. Paper Door not fully closed Dirty Black Mark/Paper Sensor Black Mark density/contrast Paper not feeding reliably or print is compressed vertically Poor quality paper Printer will not print.
APPENDIX A. Appendix A – DP-330 Printer Specifications Printing Specifications Printing Method: Direct thermal. Printing Resolution: 203 dpi (8 dots per mm). Printing Speed: Up to 4 ips. Printing Width: Up to 72 mm. Fonts/Characters/Bar Codes Fonts: Virtually all TrueType fonts, from 6 cpi to 34 cpi depending on emulation chosen, plus scaling. International Characters: Most common sets available. Unicode support. Bar Codes: Virtually all 1D and 2D codes supported, depending on emulation chosen.
B. Appendix B – DP-330L Printer Specifications Printing Specifications Printing Method: Direct thermal. Printing Resolution: 203 dpi (8 dots per mm). Printing Speed: Up to 4 ips. Printing Width: Up to 72 mm. Fonts/Characters/Bar Codes Fonts: Virtually all TrueType fonts, from 6 cpi to 34 cpi depending on emulation chosen, plus scaling. International Characters: Most common sets available. Unicode support. Bar Codes: Virtually all 1D and 2D codes supported, depending on emulation chosen.
Glossary of Terms 802.11 Wireless networking communication standards created by IEEE. Ad-Hoc A Wi-Fi network consisting of only stations (no access point). Same as Peer-toPeer. authentication The process a Wi-Fi station uses to identify itself to another station. baud rate The rate at which characters are transmitted over a serial interface. This is also often referred to as bits per second. client Any node on a network that requests services from another node (server).
server Any node on a network that provides services to another node (client). SSID Service Set Identifier. An identifier attached to packets on a Wi-Fi network that identify the particular network the packets are intended for. TCP Transmission Control Protocol. A specification that controls the connection between systems on a network. top of form The vertical position where the first line is printed on the paper.
Index 802.
