User Manual

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A: rtsp
//192.168.1.100
554/11
Q11: WBE browsing plug-in installation problem
A: Web page online download plug-in component: ActiveX, Or install the plug-in program in the CD!
Q12: Third party software: iSpy Software operation
A: iSpy Add camera selection: Open the software click add object, Select the IP photographer, Click ONVIF to enter
the user name and password. URL enter: http:// camera IP address / port 8080. Click on the next page to see the
full URL, click add, finish!
Q13: Can't connect to Optical Modem Wi-Fi router?
A: Recommend to use Wireless router, Some Optical Modem with Wi-Fi router has some kind of restriction, Cause the
device can’t connect to the wireless signal or no network transmission on the connection.
Q14: Can't play back remotely at phone APP?
A:1) Check that the device if can preview in real time!
2) Click the pinion symbol to enter the setting ---- Click on the SD card, check if can read the SD card.
3) Can preview the real-time picture normally, Can read the information of memory card, but no playback of files in
video playback, recommend to unplug and plug the SD card again.
4) Because the remote playback of the video file is relatively large, Network does not support remote playback of
network traffic! Recommend to connect your phone to a faster Wi-Fi, try remote playback.
Q15: Can't search for the camera IP address in the local area network.
A: Our device default IP address network segment 192.168.1.X, you need to modify your network IP address network
segment to the same network segment, then use the search tool on the CD to search for IP addresses.
Q16: How to make the camera automatically cruise after setting the preset point?
A: Preset point 1-16 call command 41, 17-32 Calling Command 42, 65-80 Calling Command 43, 113-128 Calling
Command 44, 128-144 Calling Commands 45, 146-160 call command 46, 161-176 Calling Command 47, 177-192
call command 48.
Q17: Mailbox alarm cannot receive pictures
A:1) Motion detection mailbox alarms support most mailboxes such as Google, Yahoo, etc. If you do not receive an
email alert, please check if the mailbox settings are set according to the instructions, whether to pass the test.
2) Some alarm messages may be judged as spam by the mailbox, can be found in the mailbox trash or send mail
delay due to network server data congestion, etc.
Q18: Can I add a camera to multiple phones?
A: Yes. Manually add the camera UID number to other mobile APP after the camera is connected to the network.
Q19: I can view the image on the same LAN, but the phone can't be viewed remotely outside.
A:1) The camera may be connected to your local area network without connecting to your router's external network, no
network access! It is recommended to check if the router has set this camera IP to prohibit network access.
2) Restore factory settings, reset the router Wi-Fi and reconnect..
Q20: The phone can't access the Internet after the phone is connected to the camera wireless hot-spot.
A: The camera wireless hot-spot is convenient for the device to preview and view the image by mobile APP in a
network-free environment and the phone can't access the external network by the wireless hot-spot.