User guide
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Concierge™ 2x6 Switch Core Installation Options
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One innkeeper 1x/1rx™ Hybrid
The smallest system consists of a one line hybrid and at least one GM1x6 or
GM2x6 control surface. This is the most common system assembled when there
is only one studio and one optional screener position.
One innkeeper connects to the Hybrid 1/A jacks on the Concierge, as does at
least one Guest Module. Any GM1x6 or GM2x6 controllers connected to bus
1/A will display calls on row A of the Guest Module. A second GM1x6 or GM2x6
control surface can be connected to Guest Module control bus 2/B along with an
Auxiliary phone connected to Aux Phone Port 2/B to provide an independent call
screening position. Any GM2x6 controllers connected to bus 2/B will display calls
routed to the Aux phone on row B of the Guest Module. A GM1x6 connected to
bus 2/B will display these same calls shifted up to its top row.
Installation OptionsInstallation Options
Installation Options
The Concierge system is very exible, offering many conguration options. The
number and type of hybrids and Guest Module control surfaces help determine
the system capabilities. It is best to look at your requirements rst, then choose
the right hybrids and controllers suitable for your unique installation.
The rst decision is whether you intend to conference two callers together,
putting both calls on the air simultaneously. This can be accomplished with a low
cost innkeeper 1x/1rx by allowing the system to combine two calls together into
one audio input on your console. Keep in mind that you will not be able to adjust
the level of the caller’s voices independently if one caller should prove quieter
than the other. Innkeeper 2 uses two separate digital hybrids to bring caller audio
into separate inputs on your console, while providing the necessary cross-
connections so everybody can hear each other.
If conferencing is not in your game plan, you may wish to keep it simple using
GM1x6 controllers. GM1x6 offers all the features of the GM2x6 without the
possible confusion of monitoring the second half of the 2x6 switch core, which
may not be a part of your installation.
Whether conferencing is in you plans or not, you might want to consider a mix of
GM1x6 and GM2x6 control surfaces depending on the location. A news studio
or call screener may not need conferencing, and may be better served by the
simpler GM1x6 control surface.
The following examples show the capabilities of each hybrid:
One innkeeper 1x/1rx™ Hybrid: pg 5
Two innkeeper 1x/1rx™ Hybrids: pg 6
One innkeeper 2™ Hybrid: pg 7
One Studio: 1 Hybrid, 6 Lines Studio+Screener: 1 Hybrid, 6 Lines
GM2X6
GM1X6 Screener
Concierge™ 2x6
innkeeper 1rx
GM1X6
Concierge™ 2X6
BUS A
BUS A
BUS B
innkeeper 1rx