Product Manual

Projector
The projector and its
constituent components
2 years
1 year
Accessories
Separately sold accessories
and internal accessories
2 years
1 year
If you encounter any problems during use or wish to know more about our after-sales services,
please contact us at [e-mail].
2. Non-Warranty Policy
1) This product is not covered by warranty in the below circumstances.
2) The validity period of three guarantees has been exceeded.
3) Any maintenance, misuse, collision, negligence, abuse, liquid ingress, accident, alteration,
disassembly, or improper use of accessories not authorized by JMGO; quality problems
caused by the installation of software; or the destruction or alteration of labels, machine serial
numbers, or anti-counterfeiting labels.
4) The model of the “three guarantees” certificate does not match or the model of the damaged
product, or has otherwise been altered.
5) Damages caused by force majeure.
6) Damage caused by use in environments that do not conform to the specifications of the
product manual.
7) Failure or damage caused by computer viruses, hacker intrusion, or other malicious
intrusions.
8) Damage caused by the use of software that is not authorized by JMGO.
3. Three Guarantees Policy
1) Return or replacement will not be provided in the following circumstances: Damage caused
by human action, missing or damaged packaging, or missing or damaged internal
components.
2) When seeking a return or replacement, please return all provided accessories as well
(including but not limited to product accessories, gifts, warranty cards, manuals, etc.).
3) Tip: To ensure a smooth return or replacement process, we recommend that you keep the
outer packaging, accessories, and other gifts provided with the products for 30 days from the
date of receipt.
4) JMGO has the right to refuse the return or replacement of products that do not meet the
replacement requirements or exceed the warranty period.
5) Back up your personal data and applications before seeking replacement or repair. The