Operation Manual

23
SYMPTOM (COMMON) REMEDY
How far away can I use the remote
control?
Around 3m within an angle of 30 degrees at
both left and right.
My remote control doesn’t work? You may need to change the battery. Please
use a lithium 3V-model number CR2025 only.
Why can’t I display some of my
Photos?
Some photo/image file formats are not
supported. Please refer to the specifications.
Why can’t I play some of my music
tracks?
Some music file formats are not supported.
Please refer to the specifications.
Why can’t I play some of my video
clips?
Some video file formats are not supported.
Please refer to the specifications.
Can I delete photos from external
memory cards or flash drives?
Yes, refer to the Photo Settings section of this
document.
Can I delete photos from internal
memory?
Yes, refer to the Photo Settings section of this
document.
Why can’t I use my Windows™ 98 or
Windows™ ME to copy content onto
the photo frame?
The appropriate USB drivers are not supplied
for this product and are NOT native to these
operating systems
Why does the scan function not
work?
• Make sure the scanner cover is opened all
the way up and the scanner guide marks
appeared on the screen.
• Gently push the photo onward until it is
clipped by the feed slot.
Date / Time settings is lost • The set Date/Time can be maintained only
for approx. 2 days (48 hours) after the unit is
switched off because battery backup is not
supported in this unit.
Why does the print function not
work?
Ensure the printer connected supports
PicBridge standard.
Unable to detect the main unit while
connecting to mini USB?
• You cannot connect the main unit to the USB
2.0 host and mini USB port at the same time,
or it will cause the unit work improperly. If
this happens, please restart the power on
the unit.
• Please stop photo slideshow, music, video
playback or scan before connecting the
photo frame to PC.
Troubleshooting