User manual

Troubleshooting
Warning! Refer to Safety
chapters.
What to do if...
Problem Possible cause Solution
The appliance does not operate. The appliance is switched off. Switch on the appliance.
The mains plug is not connected to
the mains socket correctly.
Connect the mains plug to the
mains socket correctly.
There is no voltage in the mains
socket.
Connect a different electrical appli-
ance to the mains socket. Contact a
qualified electrician.
The appliance is noisy. The appliance is not supported
properly.
Check if the appliance stands stable.
The lamp does not work. The lamp is in stand-by. Close and open the door.
The lamp is defective. Refer to "Replacing the lamp".
The compressor operates continu-
ally.
Temperature is set incorrectly. Refer to "Operation" chapter.
Many food products to be frozen
were put in at the same time.
Wait a few hours and then check
the temperature again.
The room temperature is too high. Refer to climate class chart on the
rating plate.
Food products placed in the appli-
ance were too warm.
Allow food products to cool to
room temperature before storing.
The door is not closed correctly. Refer to "Closing the door".
Water flows into the refrigerator. The water outlet is clogged. Clean the water outlet.
Food products prevent that water
flows into the water collector.
Make sure that food products do
not touch the rear plate.
Refrigerator User Manual12